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Agenda Packet February 24 2014PERSON COUNTY BOARD OF COUNTY COMMISSIONERS MEETING AGENDA 304 South Morgan Street, Room 215 Roxboro, NC 27573-5245 336-597-1720 Fax 336-599-1609 February 24, 2014 8:00 am The recessed Board of Commissioners’ meeting will be called to order in the Commissioners’ meeting room 215 for the purpose of a joint meeting with the Economic Development Commission. It is the intention of both the Board of Commissioners and the Economic Development Commission to take action to immediately relocate the meeting to Room 166 in the County Office Building. ITEM #1 Update on GIS and Broadband Projects …………………………… Randy Reynolds a. Timmons Group- Brian O’Kane and Mike Solomon b. ECC Technologies- Kurt Frenzel ****************************** 9:00 am The regular scheduled Board of Commissioners’ meeting will be held in the Commissioners’ meeting room 215. CALL TO ORDER…………………………………………………. Chairman Clayton INVOCATION PLEDGE OF ALLEGIANCE DISCUSSION/ADJUSTMENT/APPROVAL OF AGENDA 1 ITEM #2 RECOGNITIONS: Resolutions of Appreciation for Retirees …………………………. Chairman Clayton Blanche Clayton, Barbara Fuller, Faye Gryder, Wanda Rogers INFORMAL COMMENTS The Person County Board of Commissioners established a 10 minute segment which is open for informal comments and/or questions from citizens of this county on issues, other than those issues for which a public hearing has been scheduled. The time will be divided equally among those wishing to comment. It is requested that any person who wishes to address the Board, register with the Clerk to the Board prior to the meeting. ITEM #3 DISCUSSION/ADJUSTMENT/APPROVAL OF CONSENT AGENDA A. Approval of Minutes of January 21, 2014 B. Approval of Minutes of February 3, 2014 C. Budget Amendment 11 D. ABC Board adoption of Person County Travel Policy UNFINISHED BUSINESS: NEW BUSINESS: ITEM #4 Changes to NCDOT Secondary Roads Program ………………………… Mark Craig ITEM #5 Volunteers of America Supportive Services for Veterans and Families ……………………………………………………. Judy Pounds ITEM #6 2013 State of the County Health Report ………………………....... Leigh Ann Creson ITEM #7 Person Area Transportation System Safety Program Plan ……........... Kathy Adcock ITEM #8 Proposal to schedule Person County’s next Revaluation for 2021 …..... Russell Jones ITEM #9 Public Safety Communication System…………………................................ Sybil Tate 2 ITEM #10 Broadband Project ……………………………………………………………Sybil Tate ITEM #11 Review of Board appointed Boards and Commissions ............................... Heidi York ITEM #12 Boards and Committees Appointments …………………………….…. Brenda Reaves A. Animal Services Advisory Committee B. Board of Adjustment C. Home Health and Hospice Advisory Committee D. Mayo Lake Advisory Committee E. OPC Community Operations Advisory Board F. Planning Board G. Roxboro/Person County Human Relations Commission CHAIRMAN’S REPORT MANAGER’S REPORT COMMISSIONER REPORTS/COMMENTS CLOSED SESSION Closed Session #1 to enter into Closed Session per General Statute 143-318.11(a)(5) to consider the acquisition or lease of real property with the following individuals permitted to attend: County Manager, Heidi York, Clerk to the Board, Brenda Reaves, County Attorney, Ron Aycock, Assistant County Manager, Sybil Tate, General Services Director, Ray Foushee, Person Industries Director, Wanda Rogers and Person Industries Assistant Director, Becky Clayton Note: All Items on the Agenda are for Discussion and Action as deemed appropriate by the Board. 3 RESOLUTION OF APPRECIATION WHEREAS, Blanche Clayton has served the people of Person County during her tenure as an Income Maintenance Caseworker II at the Department of Social Services; and WHEREAS, Blanche Clayton has served the citizens of Person County with honor, integrity, sincerity and dedication, providing accurate, concise services for twenty-eight years, December 1985 – November, 2013; and WHEREAS, Blanche Clayton has earned the respect and admiration of all who have known her and worked with her throughout her career; and WHEREAS, the County of Person recognizes the many contributions Blanche Clayton has made to the County and offers her sincere best wishes for her retirement. NOW, THEREFORE, I, Jimmy B. Clayton, Chairman of the Person County Board of Commissioners, do hereby extend this Resolution of Appreciation to Blanche Clayton for continually striving to make Roxboro and Person County a better place to live and work. Adopted this, the 24th day of February, 2014. ____________________________________ Jimmy B. Clayton, Chairman Person County Board of Commissioners Attest: ____________________________________ Brenda B. Reaves Clerk to the Board of Commissioners 4 RESOLUTION OF APPRECIATION WHEREAS, Barbara Fuller has served the people of Person County during her tenure as an Accounting Technician II at the Health Department; and WHEREAS, Barbara Fuller has served the citizens of Person County with honor, integrity, sincerity and dedication, providing accurate, concise services for five years, February 2009 – February 2014; and WHEREAS, Barbara Fuller has earned the respect and admiration of all who have known her and worked with her throughout her career; and WHEREAS, the County of Person recognizes the many contributions Barbara Fuller has made to the County and offers her sincere best wishes for her retirement. NOW, THEREFORE, I, Jimmy B. Clayton, Chairman of the Person County Board of Commissioners, do hereby extend this Resolution of Appreciation to Barbara Fuller for continually striving to make Roxboro and Person County a better place to live and work. Adopted this, the 24th day of February, 2014. ____________________________________ Jimmy B. Clayton, Chairman Person County Board of Commissioners Attest: ____________________________________ Brenda B. Reaves Clerk to the Board of Commissioners 5 RESOLUTION OF APPRECIATION WHEREAS, Linda Faye Gryder has served the people of Person County in many capacities during her tenure working for Person County, most notably known as the Assistant Register of Deeds; and WHEREAS, Linda Faye Gryder has served the citizens of Person County with honor, integrity, sincerity and dedication, providing accurate, concise services for thirty-four years, November 1979 – February 2014; and WHEREAS, Linda Faye Gryder has earned the respect and admiration of all who have known her and worked with her throughout her career; and WHEREAS, the County of Person recognizes the many contributions Linda Faye Gryder has made to the County and offers her sincere best wishes for her retirement. NOW, THEREFORE, I, Jimmy B. Clayton, Chairman of the Person County Board of Commissioners, do hereby extend this Resolution of Appreciation to Linda Faye Gryder for continually striving to make Roxboro and Person County a better place to live and work. Adopted this the 24th day of February, 2014. ____________________________________ Jimmy B. Clayton, Chairman Person County Board of Commissioners Attest: _______________________ Brenda B. Reaves Clerk to the Board 6 RESOLUTION OF APPRECIATION WHEREAS, Wanda Rogers has served the people of Person County in many capacities during her tenure working for Person County, most notably known as the Director of Person Industries; and WHEREAS, Wanda Rogers has served the citizens of Person County with honor, integrity, sincerity and dedication, providing accurate, concise services for thirty-two years, December 1984 – February 2014; and WHEREAS, Wanda Rogers has earned the respect and admiration of all who have known her and worked with her throughout her career; and WHEREAS, the County of Person recognizes the many contributions Wanda Rogers has made to the County and offers her sincere best wishes for her retirement. NOW, THEREFORE, I, Jimmy B. Clayton, Chairman of the Person County Board of Commissioners, do hereby extend this Resolution of Appreciation to Wanda Rogers for continually striving to make Roxboro and Person County a better place to live and work. Adopted this the 24th day of February, 2014. ____________________________________ Jimmy B. Clayton, Chairman Person County Board of Commissioners Attest: ___________________________________ Brenda B. Reaves Clerk to the Board of Commissioners 7 January 21, 2014 1 PERSON COUNTY BOARD OF COMMISSIONERS JANUARY 21, 2014 MEMBERS PRESENT OTHERS PRESENT Jimmy B. Clayton Heidi York, County Manager Kyle W. Puryear B. Ray Jeffers Brenda B. Reaves, Clerk to the Board Frances P. Blalock David Newell, Sr. The Board of Commissioners for the County of Person, North Carolina, met in regular session on Tuesday, January 21, 2014 at 9:00 am at the Mayo Park Environmental Education Community Center located at 1013 Neal’s Store Road, Roxboro for the annual Board Retreat. The purpose of the Board Retreat is to provide an opportunity for the Board to discuss the Fiscal Year 2014-2015 budget and any other topics as deemed appropriate. Chairman Clayton called the meeting to order. County Manager, Heidi York welcomed the group to the annual budget retreat. Ms. York told the group the retreat is an opportunity for the Board to set goals for the upcoming budget. Ms. York stated there would be no public comments and she would facilitate the group discussions to keep on track with the agenda. Ms. York outlined the retreat agenda and the rules of engagement to share all relevant information, participate and be willing to ask questions. STATE REVENUE AND ECONOMIC OUTLOOK: Dr. Barry Boardman, Chief Economist, Fiscal Research Division of the North Carolina General Assembly stated his objective is to provide revenue and economic trends. Dr. Boardman gave the Board of Commissioners the following presentation: 8 January 21, 2014 2 9 January 21, 2014 3 10 January 21, 2014 4 11 January 21, 2014 5 12 January 21, 2014 6 13 January 21, 2014 7 14 January 21, 2014 8 15 January 21, 2014 9 16 January 21, 2014 10 17 January 21, 2014 11 Dr. Boardman informed the Board that NC will be the 20th state of the union for Amazon to voluntarily start to collect sales tax. 18 January 21, 2014 12 Dr. Boardman emphasized the forecasted 2% growth would mean 60,000-100,000 new jobs in North Carolina over the current 30,000-40,000. 19 January 21, 2014 13 20 January 21, 2014 14 Dr. Boardman explained the drop-off in the per capita income appears to be a function of demographics, not economics, i.e., a shrinking labor force noting job growth within growing population that is non-labor. Ms. York noted the retiree population growth impacts the demand of services locally. 21 January 21, 2014 15 22 January 21, 2014 16 23 January 21, 2014 17 Commissioner Newell requested the County Manager to give the Board the last five years of per capita income data. Finance Director, Amy Wehrenberg noted this information can be found in the Financial Report. Dr. Boardman stated not much change is anticipated within health economics. Dr. Boardman noted he did not expect any new tariff laws noting a trend referred to as re-shoring is taking place noting the costs of shipping goods manufactured overseas is more currently than manufacturing the product stateside. 24 January 21, 2014 18 Dr. Boardman concluded his presentation speaking to the Board about corporate tax rates noting if fiscal goals are met, the plan is for the rate to drop as follows: 2012 6.9% 2013 6.9% 2014 6% 2015 5% 2016 4% 2017 3% 2018 2% Dr. Boardman stated South Carolina currently has the lowest corporate tax rate at 5%. Chairman Clayton thanked Dr. Boardman for his information and announced a brief break at 9:59 am. STATE LEGISLATIVE UPDATE: Mr. Kevin Leonard, Deputy Director with the NC Association of County Commissioners (NCACC) introduced Matt Gunnett as the new legislative Grassroots Coordinator. Mr. Leonard gave the Board the following presentation titled NCACC Update: 25 January 21, 2014 19 26 January 21, 2014 20 The legislative short session is slated to begin May 14, 2014 and estimated to end mid-July. 27 January 21, 2014 21 Mr. Leonard estimates a short session without many controversial issues. 28 January 21, 2014 22 Mr. Leonard noted Amazon is volunteering to charge sales tax and is doing so under the Marketplace Fairness Act that has passed in the Senate and is currently in the House. 29 January 21, 2014 23 30 January 21, 2014 24 31 January 21, 2014 25 32 January 21, 2014 26 33 January 21, 2014 27 Commissioner Newell asked that percent of state employee’s retirement is paid. Mr. Leonard stated he would find out and send along to the Board. Commissioner Puryear asked the County Manager to report the last five years trend of Person County lottery funds. 34 January 21, 2014 28 Vice Chairman Jeffers asked about the new law related to volunteer fire and EMS workers’ comp costs. Mr. Leonard stated the Department clarified that the law did not apply to volunteer fire and EMS workers. 35 January 21, 2014 29 36 January 21, 2014 30 37 January 21, 2014 31 38 January 21, 2014 32 39 January 21, 2014 33 40 January 21, 2014 34 41 January 21, 2014 35 42 January 21, 2014 36 43 January 21, 2014 37 44 January 21, 2014 38 Vice Chairman Jeffers stated County Assembly Day registration is free this year. 45 January 21, 2014 39 46 January 21, 2014 40 County Manager, Heidi York noted one unfunded mandate coming to counties is related to the Voter Registration Act that is effective in 2018 with the paper ballot. Chairman Clayton stated data from the NC Lottery Commission website indiates Person County has received $10,753,996 since its inception in March 2006 and in fiscal year 2013 Person County received $1,635,667. Finance Director, Amy Wehrenberg asked Mr. Leonard about the sales tax impact on electricity. Mr. Leonard stated he was unsure and he would check with Dr. Boardman and others to research. Chairman Clayton announced a brief break at 11:12 am. The meeting reconvened at 11:21 am. AD VALOREM AND VEHICLE TAX REVENUES: County Manager, Heidi York stated revenue projections are estimated noting the real numbers come later in some cases, i.e., state appraised properties from May – September. Tax Administrator, Russell Jones outlined the following presentation to provide information to the Board related to Ad Valorem and vehicle tax revenues. 47 January 21, 2014 41 48 January 21, 2014 42 49 January 21, 2014 43 50 January 21, 2014 44 51 January 21, 2014 45 52 January 21, 2014 46 Mr. Jones stated motor vehicles can be tax as an un-tagged vehicle is not renewed or charged retroactively if a skip-tag renewal. 53 January 21, 2014 47 Based on 88% vehicle taxes paid in a calendar year and budgeted 97% of real taxes paid (last year actual 97.71%), one penny equates to $409,065 in the upcoming budget. Current year one penny equals $387,000 without one-time bonus DMV months or $417,000 with one-time bonus months. 54 January 21, 2014 48 FISCAL REVIEW AND PROJECTIONS: Finance Director, Amy Wehrenberg outlined the following presentation for Person County’s Fiscal Review and Projections outlining Person County’s mid-year comparison for revenues and expenditures, sales and use tax distribution, recent unemployment trends, fund balance available and unassigned amounts, fund balance policy, and the next six months forecast. Commissioner Blalock asked Ms. Wehrenberg about tax on services. Ms. Wehrenberg stated more information will come on this issue as she is not sure the debate is settled. 55 January 21, 2014 49 56 January 21, 2014 50 57 January 21, 2014 51 Ms. Wehrenberg confirmed unemployment is based on residency. 58 January 21, 2014 52 Ms. Wehrenberg requested Board consieration of the Fund Balance policy with directions/actions to be taken should the balance fall beneath the recommended minimum. 59 January 21, 2014 53 Ms. Wehreberg stated the General Fund FBA 25.9% represented $9.9 million. Prior fiscal year, according to the Financial Report, the General Fund FBA was at 36.2% which represented $12.6 million. Ms.Wehrenberg stated the unassigned Fund Balance went from 26% prior fiscal year to 18% at end of fiscal year 2013. 60 January 21, 2014 54 Chairman Clayton asked Ms. Wehrenberg about debt coming off the books. Ms. Wehrenberg stated in fiscal year 2016, $2 million in debt will be relieved. Ms. Wehrenberg suggested the Board could delay large capital projects until fiscal year 2016 or borrow/finance projects in the upcoming years instead of paying for such from Fund Balance. Vice Chairman Jeffers asked what the County’s biggest debt payment is currently. Ms. Wehrenberg stated the 1999-2000 school debt payment is over $1 million. Ms. Wehrenberg confirmed any new project(s) could absorb that debt or the County could borrow for any large project(s). Commissioner Newell asked Ms. Wehrenberg what were the interest rates for the County’s debt. Ms. Wehrenberg stated the County’s debt is based on fixed rates, below 3% along with one re-financed debt just over 3%. Ms. Wehrenberg noted today’s interest rates range from 3% to 3.5%. Chairman Clayton announced a break for lunch at 12:26 pm. The meeting reconvened at 1:17 pm. STRATEGIC PLAN GROUP PRESENTATIONS: Assistant County Manager, Sybil Tate announced each of the Person County Strategic Plan’s focus groups have met and completed action plans as well as priorities for fiscal year 2015 for Board consideration to fund in the upcoming budget. Ms. Tate stated each focus group will have a short presentation by a representative(s) of the group. 61 January 21, 2014 55 Re-Imagine Our Future Ms. Beth Townsend of Piedmont Community College Foundation, Ms. Abby Gentry of Roxboro Development Group, Ms. Erin Hill of the Kirby and Ms. Margaret McMann of Tourism Development Authority appeared before the Board for funding consideration for the Re-Imagine Our Future Strategic Plan goal noting branding creates a vision for the future, partnerships promote growth and economic development. The group discussed community events, calendaring those events, and the opportunities for festivals. Ms. Townsend presented the priorities as follows: Re-Imagine Our Future Fiscal Year 2015 Priorities Project Cost Branding and marketing campaign $20,000-$50,000 Provide performing and visual art field trip opportunities for Person County students $2,000-$5,000 TOTAL $22,000-$55,000 62 January 21, 2014 56 Protect Our Land Ms. Kim Woods, Interim County Extension Director stated she along with Wanda Rogers, Person Industries Director, Becky Clayton, Person Industries Assistant Director and Dr. Claudia Berryhill, citizen and advocate for the County, developed a plan for the Protect Our Land Strategic Plan goal. Ms. Woods presented the funding request for the priorities as follows: Protect Our Land Fiscal Year 2015 Priorities Project Cost Host an agri-tourism producer-consumer listening session $1,000 Small business /industry waste audits $2,400 Beautification program $16,137 TOTAL $19,537 63 January 21, 2014 57 Foster a Sense of Community Ms. Jayne Bremer of United Way and Mr. John Hill, Arts, Parks & Recreation (P&R) Director presented to the group the Foster a Sense of Community Strategic Plan goals for funding consideration noting each of the priority projects are connected. Ms. Bremer presented as follows: Foster a Sense of Community Fiscal Year 2015 Priorities Project Cost Afterschool program, administered through JCPC $12,000 P&R scholarships $10,000 Adding promotion of volunteer opportunities and other community events to the P&R seasonal brochure $1,500 TOTAL $23,500 64 January 21, 2014 58 Lifelong Learning Dr. Walter Bartlett, Piedmont Community College President presented the Lifelong Learning Strategic Plan goal priorities to the Board for funding consideration noting the recommendations were formed by community education leaders, i.e. Gordon Powell, Tara Holmes, Ronnie Dunevant, Margaret Bradsher and John Betterton with the objectives targeting three age groups plus a community initiative. Dr. Bartlett presented the following: Lifelong Learning Fiscal Year 2015 Priorities (Goal.Objective.Strategy) - Project Description Cost 1.1.1 – Administer subsidy enhancement funds. (Pre-School Focus) $18,000 1.3.1 – Implement a public safety/broadband project. (Community-wide Focus) $3-4 Million 1.4.2 - Collaborative feasibility study for an Enhanced Early College. (travel) (School Age Focus) $8,000 2.2.2 – Contract with EMSI to conduct a local program/job analysis study. (Adult & Economic Development Focus) $12,000 TOTAL $38,000+$4M The group discussed difference in an Early College (located on a college campus) and an Enhanced Early College (located off-campus, proposed to be located in the main building at the former Helena School site). Dr. Bartlett stated the innovative school concept will target middle schools student that are average performers to obtain a high school diploma plus an associate’s degree upon high school graduation. Vice Chairman Jeffers referred to stats from a profile on Person County that depicted 81.1% of Person County residents age 25 and up have a high school diploma and 14% that have obtained a bachelor’s degree. Commissioner Puryear stated his support and his desire for the full Board to seize the opportunity and not let it slide through as done in the past. 65 January 21, 2014 59 Economic Development Person County Economic Development Director, Stuart Gilbert stated the mission of Economic Development is to recruit industry, expand existing industry and promote small business growth. Mr. Gilbert presented the Economic Development Strategic Plan priorities to the Board for funding consideration as follows: Economic Development Fiscal Year 2015 Priorities Project Cost Uptown Development Projects (In form of Grant to RDG) $20,000-$30,000 Long Term Fiber Optic Plan for Person County $3-4M Website Upgrade and Marketing Material ON WEB $10,000 TOTAL $30,000 & $3-4M Mr. Gilbert stated the Uptown Development projects would include public restrooms, new development, improvement, restaurants and retail shops which would mean new jobs working in partnership with the City of Roxboro through a grant to RDG. Mr. Gilbert explained the difference in wireless and broadband options noting the broadband strategy has been a long term goal for Person County. Mr. Gilbert passed out information related to broadband strategies. The long term fiber optic plan noted as an Economic Development priority offers a network for public facilities. Mr. Gilbert told the group that PCBIC funded a broadband study with the report due within sixty days. Assistant County Manager, Sybil Tate added the $3-$4 million estimate cost for the public safety/broadband project included the majority of the costs for the construction of the towers with only $100,000 tabbed for broadband services. Mr. Gilbert said the website upgrade will enhance the current information and allow for more data to be marketed about Person County. Vice Chairman Jeffers referred to a County Profile for Person County by the Commerce Economic Development noting his preference to improve the weaknesses as listed on the profile. Mr. Gilbert stated data and site analysis ranked higher than local incentives when industry considers a location. 66 January 21, 2014 60 Ms. Tate followed up with the total costs to implement the Strategic Plan Priorities for Fiscal Year 2015 excluding the multi-million dollar projects: Strategic Plan Priorities FY15 Protect Our Land Project Cost Host a producer-consumer listening session $1,000 Small business /industry waste audits $2,400 Beautification program $16,137 TOTAL $19,537 Foster a Sense of Community Project Cost Afterschool program, administered through JCPC $12,000 P&R scholarships $10,000 Adding promotion of volunteer opportunities and other community events to the P&R seasonal brochure $1,500 TOTAL $23,500 Re-Imagine Our County Project Cost Branding and marketing campaign $20,000-$50,000 Provide performing and visual art field trip opportunities for Person County students $2,000-$5,000 TOTAL $22,000-$55,000 Lifelong Learning Project Cost Administer subsidy enhancement funds $18,000 Implement a public safety/broadband project $3-4 Million Collaborative feasibility study for an Enhanced Early College $8,000 Contract with EMSI to conduct a local program/job analysis study $12,000 TOTAL $38,000+$4M Economic Development Project Cost Uptown Development Projects (In form of Grant to RDG) $20,000-$30,000 Long Term Fiber Optic Plan for Person County $3-4M Website Upgrade and Marketing Material ON WEB $10,000 TOTAL $30,000 + $3-4M 67 January 21, 2014 61 Grand Total Project Cost Protect Our Land $19,537 Foster a Sense of Community $23,500 Re-Imagine $55,000 Lifelong Learning $38,000 Economic Development $30,000-$40,000 Grand TOTAL $176,037 Ms. Tate recognized the hard work and dedication of the many Strategic Plan committee members. Chairman Clayton announced a brief break at 2:36 pm. The meeting was reconvened at 2:48 pm. 68 January 21, 2014 62 INPUT ON THE FY15 BUDGET: County Manager, Heidi York presented the Board the following slides to provide some input on considerations related to the Fiscal Year 2015 budget: 69 January 21, 2014 63 Ms. York stated she would provide the Board follow-up information related to turnover. Vice Chairman Jeffers suggested the Sheriff to review the possibility of the local hospital providing meals for the Jail. 70 January 21, 2014 64 BUDGET DOCUMENT OPTIONS: Assistant Finance Director and Budget Manager, Laura Jensen presented to the Board for consideration best practice budget document options: 71 January 21, 2014 65 72 January 21, 2014 66 73 January 21, 2014 67 74 January 21, 2014 68 75 January 21, 2014 69 76 January 21, 2014 70 77 January 21, 2014 71 Ms. Jensen noted the collapsed version of expenditures would include personnel, operating and capital while revenues would report intergovernmental such as state funds, federal funds, Medicaid, Medicare and grants as well as any other revenues. Vice Chairman Jeffers stated his preference to have the proposed budget documents in addition to the current budget line detail but not in place of such. Vice Chairman Jeffers stated the collapsed version is not as transparent which is why he would prefer both formats. BUDGET WRAP-UP/STRAW POLL: County Manager, Heidi York wrapped up the Board Retreat by reiterating the following: Many operating cost constraints in departments; property & sales tax revenues may help offset these if tax rate remains Revenue delays in EMS & Health Dept due to the State’s NC Tracks System All departments will have increases in salary lines due to performance pay implementation (& possible classification/compensation study adjustments); also changes in E911 pay structure Increase in inmate population has again strained public safety budget May need to consider delays to capital projects Drop in Fund Balances (Gen Fund); Need strategies to address for next year. 78 January 21, 2014 72 Assistant County Manager, Sybil Tate asked the Board members to participate in a brief, anonymous, non-binding survey through use of their iPad. The survey asked each participant to rank the importance of the budget items listed in the survey for inclusion in the Fiscal Year 2014-2015 budget. The survey results are as follows: 79 January 21, 2014 73 80 January 21, 2014 74 81 January 21, 2014 75 82 January 21, 2014 76 CLOSING REMARKS & EVALUATION: County Manager, Heidi York requested the Assistant County Manager, Sybil Tate to email the Board members a retreat evaluation survey to include any feedback from the day long retreat process. Chairman Clayton and Ms. York thanked everyone for this participation during the budget retreat. RECESS: A motion was made by Vice Chairman Jeffers, and carried 5-0 to recess the meeting at 4:19 pm until February 3, 2014 at 6:00 pm at the Person County Recycling Center located on 741 Martin Street, Roxboro for the purpose of a tour. _____________________________ ______________________________ Brenda B. Reaves Jimmy B. Clayton Clerk to the Board Chairman (Draft Board minutes are subject to Board approval). 83 February 3, 2014 1 PERSON COUNTY BOARD OF COMMISSIONERS FEBRUARY 3, 2014 MEMBERS PRESENT OTHERS PRESENT Jimmy B. Clayton Heidi York, County Manager Kyle W. Puryear C. Ronald Aycock, County Attorney B. Ray Jeffers Brenda B. Reaves, Clerk to the Board Frances P. Blalock David Newell, Sr. The Board of Commissioners for the County of Person, North Carolina, met in recessed session on Monday, February 3, 2014 at 6:00 pm at the Person County Recycling Center located on 741 Martin Street, Roxboro for the purpose of a tour. Chairman Clayton, Vice Chairman Jeffers and Commissioners Blalock and Newell were present. Commissioner Puryear was absent. The group toured the current leased facility for the Person County Recycling Center. County Manager, Heidi York stated the purpose of the tour was for the Board to view the condition of the facility prior to Board’s consideration of options related to the recycling program’s facility lease renewal and/or property acquisition. Assistant County Manager, Sybil Tate presented a handout prepared by Person County Inspection Director, Sam Hobgood noting the code requirements to continue use of the building with the minimum upgrades related to life safety issues, building repair issues, as well as updates needed to the electrical and HVAC outlining the estimated costs of $248,490 which included a 10% contingency. General Services Director, Ray Foushee gave the group some background on the facility noting it was built in early 70’s and used for many years by Irvin Industries. Existing location – Wagstaff warehouse A) Life Safety Issues - $86,900 1) Exit door will need to be added 2) Install emergency exit and egress lighting 3) Install smoke detection/fire alarm 4) Install proper grab bars in office restrooms 5) Repair undermined drive and retaining wall 6) Add sensors & motor operators for overhead doors. (*Not required, but is considered a safety issue*) B) Building Issues - $81,000 1) Repair roof leaks 2) Patch or replace building insulation 3) Replace or repair any decayed fascia boards. If no decay is present, paint boards for protection. 4) Patch/repair all wall panels where damage has occurred. 5) Reconnect all downspouts 84 February 3, 2014 2 C) Electrical - $10,000 1) Label all panels and circuits. 2) Some receptacles in the office area do not work; needs repair. 3) Wiring above the office area needs attention. Conductors are exposed and damage to the conductors are visible. Note: the type of wiring used in this location should not be exposed. I would assume this wiring was not done by a licensed electrician. It does not meet the intent of the National Electrical Code. 4) Any abandoned circuits no longer “in use” should be removed. D) HVAC - $48,000 1) Heating/Air units in the office area are in need of repair. The systems appear to not function as intended. 2) The ductwork connected to these units has tears or damage. Replace or repair the ductwork. 3) Install heat in the warehouse bathrooms. Required Upgrades - $248,490 (includes 10% contingency). Ms. York stated the appraisal obtained by the county for existing recycling location (Wagstaff warehouse) was $850,000 and the appraisal obtained by Wagstaff was $925,000. A motion was made by Commissioner Blalock, and carried 5-0 to adjourn the meeting at 6:25 pm. ********************** The Board of Commissioners for the County of Person, North Carolina, met in regular session on Monday, February 3, 2014 at 7:00 pm in the Commissioners’ meeting room in the Person County Office Building. All commissioners were present at 7:00 pm. Chairman Clayton called the meeting to order and led the invocation. Chairman Clayton asked Boy Scout, Caleb Tingen along with Scout Master, Ron Johnson of Troop 249 present in the audience to lead the Pledge of Allegiance. DISCUSSION/ADJUSTMENT/APPROVAL OF AGENDA: Chairman Clayton announced that Recognitions should be removed from the agenda. A motion was made by Chairman Clayton and carried 5-0 to approve the agenda as adjusted. 85 February 3, 2014 3 PUBLIC HEARING: REQUEST TO AMEND THE ZONING ORDINANCE APPENDIX C (TABLE OF PERMITTED USES) TO DELETE REAL ESTATE AGENCIES AS A PRINCIPAL USE: A motion was made by Vice Chairman Jeffers and carried 5-0 to open the duly advertised public hearing for a request to amend the Zoning Ordinance Appendix C (Table of Permitted Uses) to delete Real Estate Agencies as a Principal Use. City and County Planning Director, Aaron Holland stated Person County received a request by Alan Hicks to amend the Planning Ordinance, Appendix C, Table of Permitted Uses to delete Real Estate Agencies as a Classification from the Table of Permitted Uses. Mr. Holland noted the reason for the request is that there is no discernible difference between a real estate agency and any other professional office. Professional Office is already listed as a permitted use in the Table of Permitted Uses. Mr. Holland stated should “Real Estate Office” be deleted as proposed, it would be considered as a Professional Office. Professional Office is defined as “offices of accountants, appraisers, architects, attorneys, financial consultants, dentists, physicians and similarly recognized professionals.” Mr. Holland noted the state defines professional offices as a state licensed office. Mr. Holland stated his research of nearby jurisdictions resulted in the City of Roxboro, Orange County, Mebane, and Rockingham County have included real estate agencies within the professional office definition in their respective ordinances. Commissioner Puryear asked Mr. Holland why this issue is being brought up. Mr. Holland noted an applicant in December requested rezoning of a residential property for a real estate office which would have made the property zoned for commercial. Mr. Holland further noted the neighbors were upset about the request to rezone to commercial as it would allow all commercial uses. To narrow the potential uses to just real estate offices only, Mr. Holland explained the text amendment was a simpler solution. Mr. Holland stated this text amendment would allow the applicant to go before the Board of Adjustment for conditional use. Mr. Holland stated the Planning Board held a Public Hearing on January 9, 2014 and voted 5 to 0 to recommend approval of the amendment request. There were no individuals present to speak in favor of or in opposition to the request to amend the Zoning Ordinance Appendix C (Table of Permitted Uses) to delete Real Estate Agencies as a Principal Use. 86 February 3, 2014 4 A motion was made by Vice Chairman Jeffers and carried 5-0 to close the public hearing for a request to amend the Zoning Ordinance Appendix C (Table of Permitted Uses) to delete Real Estate Agencies as a Principal Use. CONSIDERATION TO GRANT OR DENY REQUEST TO AMEND THE ZONING ORDINANCE APPENDIX C (TABLE OF PERMITTED USES) TO DELETE REAL ESTATE AGENCIES AS A PRINCIPAL USE: A motion was made by Commissioner Blalock and carried 5-0 to approve the request to amend the Zoning Ordinance Appendix C (Table of Permitted Uses) to delete Real Estate Agencies as a Principal Use. PUBLIC HEARING: REQUEST TO AMEND THE ZONING ORDINANCE APPENDIX B, DEFINITION SECTION, PROFESSIONAL OFFICE TO INCLUDE A REAL ESTATE AGENCY: A motion was made by Vice Chairman Jeffers and carried 5-0 to open the duly advertised public hearing for a request to amend the Zoning Ordinance Appendix B, Definition Section, Professional Office to include a Real Estate Agency. City and County Planning Director, Aaron Holland stated Person County received a request by Alan Hicks to amend the definition of Professional Office to include a Real Estate Office noting the current definition reads: “Offices of accountants, appraisers, architects, attorneys, financial consultants, dentists, physicians and similarly recognized professionals.” Mr. Holland stated the new proposed definition would be to include Real Estate Agency and it would now read as follows “Offices of accountants, appraisers, architects, attorneys, financial consultants, dentists, physicians, real estate agencies and similarly recognized professionals.” Mr. Holland noted a Professional Office is a use by right in B-1, B-2 and RC districts. A Conditional Use Permit is required in Residential District and a Special Use Permit in the Industrial District. Mr. Holland explained the City of Roxboro defines a Professional Office as “ Any building or portion thereof, used for or intended to be used only as an office for a surveyor, architect, engineer, land surveyor, real estate broker, contractor, accountant, physician, surgeon, chiropractor, orthodontist, physical therapist, insurance agent, and other similar professions.” A Conditional Use Permit is required in Residential Districts. Mr. Holland stated staff recommends approval of the request. Mr. Holland stated the Planning Board held a Public Hearing on January 9, 2014 and voted 5 to 0 to include a Real Estate Agency in the Definition of Professional Offices in Appendix B, Definitions, in the Zoning Ordinance. 87 February 3, 2014 5 There were no individuals present to speak in favor of or in opposition to the request to amend the Zoning Ordinance Appendix B, Definition Section, Professional Office to include a Real Estate Agency. A motion was made by Vice Chairman Jeffers and carried 5-0 to close the public hearing for a request to amend the Zoning Ordinance Appendix B, Definition Section, Professional Office to include a Real Estate Agency. CONSIDERATION TO GRANT OR DENY REQUEST TO AMEND THE ZONING ORDINANCE APPENDIX B, DEFINITION SECTION, PROFESSIONAL OFFICE TO INCLUDE A REAL ESTATE AGENCY: A motion was made by Vice Chairman Jeffers and carried 5-0 to approve the request to amend the Zoning Ordinance Appendix B, Definition Section, Professional Office to include a Real Estate Agency. INFORMAL COMMENTS: There were no comments from the public. DISCUSSION/ADJUSTMENT/APPROVAL OF CONSENT AGENDA: A motion was made by Vice Chairman Jeffers and carried 5-0 to approve the Consent Agenda with the following items: A. Approval of Minutes of January 6, 2014 B. Budget Amendment #10 C. CDBG Monthly Reporting for the month of January 2014 D. Tax Releases for the month of January 2014 E. January 2014 NC Vehicle Tax System pending refunds F. Report of Unpaid Taxes G. Advertisement of Unpaid Real Estate Taxes UNFINISHED BUSINESS: FOLLOW-UP DISCUSSION OF THE SELF-FUNDED INSURANCE OPTION: County Manager, Heidi York stated Mr. Bryan Bickley of Scott Benefit Services presented an overview of self-funded insurance at the November 18, 2013 Board meeting. As the insurance enrollment period is forthcoming, Ms. York stated staff wanted to provide some projected impacts of the fully-insured and self-funded options for further consideration. Ms. York requested the Board to receive the following presentation and direct staff on whether to continue exploring the self-funded insurance option for Person County Government as it is time to renew insurance for July 1 or go out for bids from the market. 88 February 3, 2014 6 89 February 3, 2014 7 90 February 3, 2014 8 Ms. York noted the county has not had a loss ratio less than 100% during her tenure. Mr. Bickley stated 24 months of claims history is optimal and Coventry is currently in their sixth month with Person County providing claims data on a monthly basis. 91 February 3, 2014 9 Commissioner Blalock asked about aggregate coverage. Mr. Bickley noted 1) Coventry would pay claims/adjudicate claims, 2) contract with the physicians to provide the network access and provide insurance data for the stop loss ratio with options. Another option for consideration is the Med Home contract option where a fee is charged for service payment with protocols and outcomes measured to which provides options for decision making by the employee and if the county performs better, the savings is lower costs for the county. Mr. Bickley explained the county would budget based on the data analysis and if the performance was better than projected, the county would build up a reserve for the years that performance was not up to the budgeted amount. Mr. Bickley estimated a 61% discount if the County went with Coventry as compared to a 51% discound with BCBS and a 40-something discount with MedCost. Mr. Bickley noted Person County’s average age of employee is 38 years old. Ms. York stated the next step would be to bring both options for a comparison to the Board. CHAIRMAN’S REPORT: Chairman Clayton reported the County, the City and Senior Center staff are actively looking for a temporary space to operate the senior center programs during the time the City of Roxboro vacates the current facility for needed repairs. MANAGER’S REPORT: County Manager, Heidi York made the Board aware of an email she sent to the group summarizing the status of the City of Roxboro Board of Adjustment appeal related to the proposed Recreation/Senior Center noting a decision from the Judge is expected next week. Ms. York announced a joint session meeting for the Board of Commissioners/Economic Development Commission on February 24, 2014 at 8:00 am in the Board’s usual board room. This joint session will be held prior to the Board’s regular scheduled meeting at 9:00 am. Ms. York also announced a joint session meeting for the Board of Commissioners/Board of Education on March 24, 2014 at 6:00 pm for the purpose to County to receive the Fiscal Year 2014-15 budget request from Person County Schools. 92 February 3, 2014 10 COMMISSIONER REPORT/COMMENTS: Commissioner Newell had no report. Commissioner Blalock requested Board consideration for her to be excused at the Board’s March 17, 2014 meeting at 10:00 am due to a prior commitment in Hickory, NC. Commissioner Puryear advocated for better communication between the Board of Commissioners and the Economic Development Commission referring to $20,000 funds spent on a fiber optic study related to fiber cable in public buildings (estimated cost between $3-$4 million) when the Board of Commissioners had not deemed a priority. Chairman Clayton stated this would be a good topic of discussion at the upcoming joint meeting with the Economic Development Commission. Commissioner Newell asked the County Attorney if the Board of Commissioners were responsible for action by the Economic Development Commission or the non-profit Person County Business Industrial Center. County Attorney, Ron Aycock clarified the Board of Commissioners have appointment authority on the Economic Development Commission, to which those appointed members served as officers on the non-profit. Mr. Aycock stated the non- profit is the agent appropriating funding, not the Economic Development Commission and the Board of Commissioners is not responsible for those actions. Vice Chairman Jeffers reported the following: • Attended a Healthy Personians meeting, • Participated in a GEAR UP Advisory meeting related to a grant for college readiness for students at Person High School and Northern Middle School, • As the commissioner representative, attended Person County Partnership for Children’s (PCPFC) retreat noting he would be requesting Board consideration for an education allocation for PCPFC for the Imagination Library that services all children 0-5 in the County, and • Stated his desire for Board consideration for funding a second fire house within a community for needed equipment. 93 February 3, 2014 11 CLOSED SESSIONS: Closed Session #1: A motion was made by Commissioner Blalock and carried 5-0 to enter into Closed Session per General Statute 143-318.11(a)(5) to consider the acquisition or lease of real property at 7:52 pm with the following individuals permitted to attend: County Manager, Heidi York, Clerk to the Board, Brenda Reaves, County Attorney, Ron Aycock, Assistant County Manager, Sybil Tate, General Services Director, Ray Foushee, Person Industries Director, Wanda Rogers and Person Industries Assistant Director, Becky Clayton. A motion was made by Vice Chairman Jeffers and carried 5-0 to return to open session at 8:17 pm. Closed Session #2: A motion was made by Commissioner Newell, and carried 5-0 to enter into Closed Session per General Statute 143-318.11(a)(5) to consider the acquisition or lease of real property at 8:18 pm with the following individuals permitted to attend: County Manager, Heidi York, Clerk to the Board, Brenda Reaves, County Attorney, Ron Aycock, Assistant County Manager, Sybil Tate, General Services Director, Ray Foushee, and IT Director, Gary Latta. A motion was made by Vice Chairman Jeffers and carried 5-0 to return to open session at 8:38 pm. 94 February 3, 2014 12 RECESS: A motion was made by Vice Chairman Jeffers and carried 5-0 to recess the meeting at 8:38 pm until 8:00 am on February 24, 2014 for a joint session meeting with the Economic Development Commission in the Board’s meeting room. _____________________________ ______________________________ Brenda B. Reaves Jimmy B. Clayton Clerk to the Board Chairman (Draft Board minutes are subject to Board approval). 95 Upon a motion by Commissioner __________________________, and a second by Commissioner _____________________________ and majority vote, the Board of Commissioners of Person County does hereby amend the Budget of the General Fund(s) on this, the 24th day of February 2014, as follows: Department Name Amount Incr / (Decr) EXPENDITURES General Fund General Government 28,593 Human Services 6,000 Culture and Recreation 1,220 Contingency (28,593) REVENUES General Fund Other Revenue 7,220 Explanation: BUDGET AMENDMENT Transfer contingency for unemployment funds to Human Resources ($28,593) for estimated total of FY 2014 costs of state mandated unemployment tax reserve; contribution of funds from the ABC Board supporting the Drug Court position ($6,000); and receipt of donations and miscellaneous revenue for Library programming ($1,220). Budget Amendment 1196 AGENDA ABSTRACT Meeting Date: February 24, 2014 Agenda Title: ABC Board adoption of Person County Travel Policy Summary of Information: NCABC Commission requires all ABC Boards to adopt either the state or appointing authority’s travel policy. The Commission needs a letter of confirmation or copy of minutes on file. According to General Statute18B-700, the ABC Board is required to submit proof of appointing authority’s approval to the state annually. Recommended Action: Chairman Laws and the ABC Board recommend the Board of Commissioners annually approve Person County ABC Board adoption of Person County Travel Policy. Submitted By: Dale Norris, General Manager and Person County ABC Board 97 98 99 100 101 102 103 104 105 106 107 108 109 AGENDA ABSTRACT Meeting Date: February 24, 2014 Agenda Title: Volunteers of America Supportive Services for Veteran and Families Summary of Information: The goal of the Volunteers of America Supportive Services for Veteran Families (SSVF) Program is to promote housing stability among very low-income Veteran families who reside in or are transitioning to permanent housing by providing case management services and temporary financial assistance (TFA) for Program participants. Volunteers of America Supportive Services for Veterans and Families has a VA grant of $360,000.00 to serve the veterans in Person County and 14 other counties in Central North Carolina. The other counties are Alamance, Caswell, Person, Chatham, Durham, Franklin, Granville, Guilford, Harnett, Johnston, Lee, Orange, Randolph, Rockingham, and Wake. Our targets are veterans who served in Operation Iraq Freedom, Operation New Dawn, and Operation Enduring Freedom. But we will serve any veteran who has served, including World War II, Korean, and Vietnam. Recommended Action: Submitted By: Judy M. Pounds, Program Director Volunteers of America Carolinas Supportive Services for Veterans and Families 110 Supportive Services for Veterans and their Families (SSVF)For More Information, Contact:Program Director Judy Pounds (919)799-0398 Assistant Director/ Lead Case Manager Tiana Terry (919)799-0440 7KHUHDUHQXPHURXVDQGGHHS-URRWHGUHDVRQVYHWHUDQVEHFRPHKRPHOHVVDQGDUHLQGDQJHURIEHFRPLQJKRPHOHVV )ROORZLQJLVMXVWDQRYHUYLHZ0DQ\PHQDQGZRPHQZKRKDYHVHUYHGRXUFRXQWU\LQWKHDUPHGIRUFHVRIWHQIDFHREVWDFOHVEHWZHHQEHLQJGLVFKDUJHGIURPWKHPLOLWDU\DQGVWDUWLQJDFLYLOLDQOLIH 0DNLQJWKDWWUDQVLWLRQFDQEHFKDOOHQJLQJHQRXJKEXWZKHQYHWHUDQV¶EHQHILWVGRQ¶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³UHDFKDQGXSOLIWDOOSHRSOHWRJRZKHUHYHUZHDUHQHHGHGDQGGRZKDWHYHUFRPHVWRKDQG´SSVFProgramdŚĞŐŽĂůŽĨƚŚĞ^^s&ƉƌŽŐƌĂŵŝƐƚŽƉƌŽŵŽƚĞŚŽƵƐŝŶŐƐƚĂďŝůŝƚǇĂŵŽŶŐǀĞƌǇůŽǁ-ŝŶĐŽŵĞsĞƚĞƌĂŶĨĂŵŝůŝĞƐǁŚŽƌĞƐŝĚĞŝŶŽƌĂƌĞƚƌĂŶƐŝƟŽŶŝŶŐƚŽƉĞƌŵĂŶĞŶƚŚŽƵƐŝŶŐďǇƉƌŽǀŝĚŝŶŐĐĂƐĞŵĂŶĂŐĞŵĞŶƚƐĞƌǀŝĐĞƐĂŶĚƚĞŵƉŽƌĂƌǇĮŶĂŶĐŝĂůĂƐƐŝƐƚĂŶĐĞ͘ůŝŐŝďŝůŝƚǇƌĞƋƵŝƌĞŵĞŶƚƐ͗9HWHUDQDVLQJOHSHUVRQRUIDPLO\LQZKLFKKHDGRIKRXVHKROGRUWKHVSRXVHRIWKHKHDGRIKRXVHKROGLVD9HWHUDQ$9HWHUDQPXVWPHHWWKHUHTXLUHPHQWVGHILQHGIRU9HWHUDQV+HDOWK$GPLQLVWUDWLRQEHQHILWV9HU\/RZLQFRPHDUHDPHGLDQ&XUUHQWO\UHVLGLQJLQSHUPDQHQWKRXVLQJLQGDQJHURIEHFRPLQJKRPHOHVV&XUUHQWO\KRPHOHVV7LPLQJRXWRIDWUDQVLWLRQDOKRXVLQJSURJUDP$UHDWREHVHUYLFHG$ODPDQFH&DVZHOO&KDWKDP'XUKDP)UDQNOLQ*UDQYLOOH*XLOIRUG+DUQHWW-RKQVWRQ/HH3HUVRQ2UDQJH5DQGROSK5RFNLQJKDPDQG:DNH3OHDVHFRQWDFWSURJUDPVWDIIWRVHHLI\RXDUHHOLJLEOH112 AGENDA ABSTRACT Meeting Date: February 24, 2013 Agenda Title: 2013 State of the County Health Report Summary of Information: This report provides current mortality and morbidity data for the county. It also lists health priorities identified through the 2011 Community Health Assessment process and reveals progress made towards addressing those priorities in the past year. New and emerging issues in public health are addressed as well as other changes in the county that have the potential to impact the health of Personians. Recommended Action: None Submitted By: LeighAnn Creson, Health Educator (Person County Health Department) 113 Person County 2013 State of the County Health Report Prepared by: Person County Health Department 355 South Madison Blvd. Roxboro, NC 27573 (336) 597-2204 http://health.personcounty.net www.facebook.com/PCHealthDept December 2013 114 dŚĞϮϬϭϯ^ƚĂƚĞŽĨƚŚĞŽƵŶƚǇ,ĞĂůƚŚZĞƉŽƌƚƉƌŽǀŝĚĞƐƵƉĚĂƚĞƐŽŶƐĞůĞĐƚŵŽƌƚĂůŝƚǇĂŶĚŵŽƌďŝĚŝƚǇĚĂƚĂĨŽƌWĞƌƐŽŶ ŽƵŶƚǇ͘dŚŝƐƌĞƉŽƌƚĂůƐŽŚŝŐŚůŝŐŚƚƐƉƌŽŐƌĞƐƐŵĂĚĞƚŽǁĂƌĚƐĂĚĚƌĞƐƐŝŶŐŚĞĂůƚŚƉƌŝŽƌŝƟĞƐŝĚĞŶƟĮĞĚŝŶƚŚĞŵŽƐƚƌĞĐĞŶƚ ŽŵŵƵŶŝƚǇ,ĞĂůƚŚƐƐĞƐƐŵĞŶƚ͕ǁŚŝĐŚǁĂƐƉƌŽĚƵĐĞĚŝŶϮϬϭϭ͘KƚŚĞƌƐĞĐƟŽŶƐŽĨƚŚĞƌĞƉŽƌƚĨĞĂƚƵƌĞŝŶĨŽƌŵĂƟŽŶŽŶ ƚŚĞƉŽƉƵůĂƟŽŶ͕ĞŵĞƌŐŝŶŐŝƐƐƵĞƐŝŶƉƵďůŝĐŚĞĂůƚŚŝŶƚŚĞĐŽƵŶƚǇŽǀĞƌƚŚĞƉĂƐƚǇĞĂƌ͕ŽƚŚĞƌŝŶŇƵĞŶƟĂůĨĂĐƚŽƌƐƉŽƚĞŶƟĂůͲ ůǇŝŵƉĂĐƟŶŐƚŚĞŚĞĂůƚŚĂŶĚǁĞůů-ďĞŝŶŐŽĨWĞƌƐŽŶŝĂŶƐ͕ĂŶĚŝŶĨŽƌŵĂƟŽŶŽŶŚŽǁƚŽŐĞƚŝŶǀŽůǀĞĚŝŶϮϬϭϰ͘ dŚŝƐƌĞƉŽƌƚĐĂŶďĞĨŽƵŶĚĂƚŚƩƉ͗ͬͬŚĞĂůƚŚ͘ƉĞƌƐŽŶĐŽƵŶƚǇ͘ŶĞƚʹ,ĞĂůƚŚĂƚĂĂŶĚŽŵŵƵŶŝƚǇZĞƐŽƵƌĐĞƐʹ,ĞĂůƚŚĂƚĂ͘ ,ĂƌĚĐŽƉŝĞƐĂƌĞĂǀĂŝůĂďůĞƵƉŽŶƌĞƋƵĞƐƚĂƚWĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚ͘ Page 1 Leading Causes of Death in Person County and North Carolina (2008-2012) Purpose 3HUVRQ&RXQW\1RUWK&DUROLQD &DXVHRI'HDWK-5DQN 5DWH 5DQN 5DWH &DQFHU 'LVHDVHVRIWKH+HDUW &HUHEURYDVFXODU'LVHDVH &KURQLF/RZHU5HVSLUDWRU\'LVHDVHV $OO2WKHU8QLQWHQWLRQDO,QMXULHV 'LDEHWHV $O]KHLPHU¶V'LVHDVH 3QHXPRQLDDQG,QIOXHQ]D 8QLQWHQWLRQDO0RWRU9HKLFOH,QMXULHV 6HSWLFHPLD 'DWD6RXUFH1RUWK&DUROLQD6WDWH&HQWHUIRU+HDOWK6WDWLVWLFV1&6&+6&RXQW\+HDOWK'DWD%RRN 1RWHV5DWH 1XPEHURIHYHQWVSHUSRSXODWLRQZKHUHWKH6WDQGDUG <HDU863RSXODWLRQ/HDGLQJFDXVHVRIGHDWKDUHUDQNHGDFFRUGLQJWRUDWHZKLFKDUHDJH-DGMXVWHG)LJXUHVLQ%ROGW\SHLQGLFDWHFDXVHVRIGHDWKIRUZKLFKWKH3HUVRQ&RXQW\UDWHH[FHHGVWKHFRPSDUDEOHUDWHIRUWKHVWDWHDVDZKROH 115 tŚĞŶĐŽŵƉĂƌŝŶŐϮϬϬϴ-ϮϬϭϮĚĂƚĂĨŽƌůĞĂĚŝŶŐĐĂƵƐĞƐŽĨĚĞĂƚŚƚŽƚŚĂƚŽĨϮϬϬϳ-ϮϬϭϭ͕ƚŚĞƌĂŶŬŝŶŐƐƌĞŵĂŝŶĞĚĂďŽƵƚ ƚŚĞ ƐĂŵĞ ǁŝƚŚ ƚŚĞ ĞǆĐĞƉƟŽŶ ŽĨ ƉŶĞƵŵŽŶŝĂͬŝŶŇƵĞŶǌĂ ĂŶĚ ƵŶŝŶƚĞŶƟŽŶĂů ŵŽƚŽƌ ǀĞŚŝĐůĞ ŝŶũƵƌŝĞƐ͘ ůů ŽĨ WĞƌƐŽŶ ŽƵŶƚǇ͛ƐĚĞĂƚŚƌĂƚĞƐ͕ĞǆĐĞƉƚĨŽƌĂůůŽƚŚĞƌƵŶŝŶƚĞŶƟŽŶĂůŝŶũƵƌŝĞƐĂŶĚůǌŚĞŝŵĞƌ͛ƐŝƐĞĂƐĞ͕ǁĞƌĞĂďŽǀĞƚŚĞƐƚĂƚĞ͛Ɛ ƌĂƚĞƐĨŽƌϮϬϬϴ-ϮϬϭϮ͘/ŶƐƉŝƚĞŽĨƚŚŝƐ͕ĚĞĂƚŚƌĂƚĞƐĨŽƌĂůůůĞĂĚŝŶŐĐĂƵƐĞƐŽĨĚĞĂƚŚŝŶƚŚĞĐŽƵŶƚǇ͕ĞǆĐĞƉƚƉŶĞƵŵŽŶŝĂͬ ŝŶŇƵĞŶǌĂ͕ŚĂĚĚĞĐƌĞĂƐĞĚĨƌŽŵϮϬϬϳ-ϮϬϭϭƚŽϮϬϬϴ-ϮϬϭϮ͘ KŶĞƐŝŐŶŝĮĐĂŶƚĐŚĂŶŐĞƌĞǀĞĂůĞĚŝŶƚŚĞĚĂƚĂĨƌŽŵƚŚĞĂĨŽƌĞŵĞŶƟŽŶĞĚƟŵĞƉĞƌŝŽĚƐŝƐƚŚĂƚůǌŚĞŝŵĞƌ͛ƐŝƐĞĂƐĞ ƌĂŶŬĞĚĂŵŽŶŐƐƚƚŚĞƚŽƉϭϬůĞĂĚŝŶŐĐĂƵƐĞƐŽĨĚĞĂƚŚŝŶWĞƌƐŽŶŽƵŶƚǇ͘/ŶϮϬϬϲ-ϮϬϭϬ͕ůǌŚĞŝŵĞƌ͛ƐŝƐĞĂƐĞǁĂƐƚŚĞ ϭϭƚŚůĞĂĚŝŶŐĐĂƵƐĞŽĨĚĞĂƚŚ͘&ŽƌϮϬϬϳ-ϮϬϭϭĂŶĚϮϬϬϴ-ϮϬϭϮ͕ŝƚŵŽǀĞĚƵƉŝŶƚŚĞƌĂŶŬŝŶŐƐƚŽηϳ͘,ŽǁĞǀĞƌ͕ƚŚĞĚĞĂƚŚ ƌĂƚĞĨŽƌůǌŚĞŝŵĞƌ͛ƐŝƐĞĂƐĞǁĂƐďĞůŽǁƚŚĞƐƚĂƚĞ͛ƐƌĂƚĞĨŽƌďŽƚŚƚŚĞϮϬϬϳ-ϮϬϭϭĂŶĚϮϬϬϴ-ϮϬϭϮƟŵĞƉĞƌŝŽĚƐ͘ >ĞĂĚŝŶŐƐŝƚĞƐŽĨĐĂŶĐĞƌĚĞĂƚŚƐ͕ƌĂŶŬĞĚŝŶĚĞƐĐĞŶĚŝŶŐŽƌĚĞƌŽĨĚĞĂƚŚƌĂƚĞƐŝŶĐůƵĚĞ͗ƚƌĂĐŚĞĂͬďƌŽŶĐŚƵƐͬůƵŶŐ͖ƉƌŽƐƚĂƚĞ͖ ďƌĞĂƐƚ͖ĐŽůŽŶͬƌĞĐƚƵŵͬĂŶƵƐ͖ĂŶĚƉĂŶĐƌĞĂƐ͘ Page 2 Person County Infant Death Rate Continues to Decrease Leading Causes of Death in Person County and North Carolina (2008-2012) continued WĞƌƐŽŶŽƵŶƚǇ͛ƐŝŶĨĂŶƚĚĞĂƚŚ ƌĂƚĞĐŽŶƟŶƵĞƐƚŽĚĞĐƌĞĂƐĞĂƐ ǁĞůůĂƐƌĞŵĂŝŶƵŶĚĞƌƚŚĞ ƐƚĂƚĞ͛ƐƌĂƚĞ͘ 'DWD6RXUFH1RUWK&DUROLQD6WDWH&HQWHUIRU+HDOWK6WDWLVWLFV1&6&+6DQG&RXQW\+HDOWK'DWD%RRNV Person County Population At-A-Glance July 1, 2012 POPULATION ESTIMATES* BY AGE, RACE AND SEX NC Resident Population Estimates as of July 1, 2012 (based on the 2010 census) TOTAL RACE/ETHNICITY SEX WHITE Non-Hispanic AFRICAN AMERICAN Non-Hispanic OTHER Non-Hispanic HISPANIC MALE FEMALE 39,268 26,430 10,764 434 1,640 19,101 20,167 *Based on population files obtained from the U.S. Census Bureau in collaboration with the National Center for Health Statistics 6.5 6.6 7.5 7.8 5.5 6 6.5 7 7.5 8 2008-2012 2007-2011Rate per 1,000 live birthsInfant (< 1 year) Death Rate in Person County and North Carolina Person County North Carolina 116 Page 3 Overall Cases of Communicable Diseases Down in 2012 Pregnancy Rate for Females Ages 15-19 On the Decline 17 194 33 244 15 196 21 232 0 50 100 150 200 250 300 Food Borne Illnesses Sexually Transmitted Diseases General Communicable Diseases Totals # C a s e s 2011 and 2012 Communicable Disease Comparison 2011 2012 WĞƌƐŽŶŽƵŶƚǇ͛ƐƉƌĞŐŶĂŶĐǇƌĂƚĞ ĨŽƌĨĞŵĂůĞƐĂŐĞƐϭϱ-ϭϵĐŽŶƟŶƵĞƐ ƚŽĚĞĐůŝŶĞĞǀĞŶƚŚŽƵŐŚŝƚƌĞŵĂŝŶƐ ĂďŽǀĞƚŚĞƐƚĂƚĞ͛ƐƌĂƚĞ͘ EŽƚĞƐ͗dŽƚĂůƉƌĞŐŶĂŶĐŝĞƐƌĞƉƌĞƐĞŶƚƚŚĞ ƐƵŵŽĨĂůůŝŶĚƵĐĞĚĂďŽƌƟŽŶƐ͕ůŝǀĞďŝƌƚŚƐ͕ ĂŶĚĨĞƚĂůĚĞĂƚŚƐϮϬŽƌŵŽƌĞǁĞĞŬƐŽĨ ŐĞƐƚĂƟŽŶƌĞƉŽƌƚĞĚƚŽƚŚĞƐƚĂƚĞ͘EŽƚŝŶͲ ĐůƵĚĞĚĂƌĞƐƉŽŶƚĂŶĞŽƵƐĨĞƚĂůĚĞĂƚŚƐ;ƐƟůů ďŝƌƚŚƐͿŽĐĐƵƌƌŝŶŐƉƌŝŽƌƚŽϮϬǁĞĞŬƐŐĞƐƚĂͲ ƟŽŶ͕ǁŚŝĐŚĂƌĞŶŽƚƌĞƉŽƌƚĂďůĞƚŽƚŚĞ ƐƚĂƚĞ͘ 'DWD6RXUFH1RUWK&DUROLQD6WDWH&HQWHUIRU+HDOWK6WDWLVWLFV&RXQW\+HDOWK'DWD%RRN 117 /ŶϮϬϭϯ͕ƚŚĞĨŽůůŽǁŝŶŐĞīŽƌƚƐǁĞƌĞŵĂĚĞďǇƚŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚ͕,ĞĂůƚŚǇWĞƌƐŽŶŝĂŶƐ͕ĂŶĚŝƚƐŵĂŶǇƉĂƌƚŶĞƌƐ͕ ŝŶĐůƵĚŝŶŐ ƚŚĞ WĞƌƐŽŶ ŽƵŶƚǇ DĞĚŝĐĂů ZĞƐĞƌǀĞ ŽƌƉƐ͕ ƚŽ ĂĚĚƌĞƐƐ ƚŚĞƐĞ ƉƌŝŽƌŝƚǇ ĂƌĞĂƐ ŝĚĞŶƟĮĞĚ ŝŶ ƚŚĞ ϮϬϭϭ ŽŵŵƵŶŝƚǇ,ĞĂůƚŚƐƐĞƐƐŵĞŶƚ͗ WŚǇƐŝĐĂů ĐƟǀŝƚǇ ĂŶĚ EƵƚƌŝƟŽŶ WƌĞƐĐƌŝƉƟŽŶ WĂĚ WƌŽŐƌĂŵͶ dŚŝƐ ƉƌŽŐƌĂŵ ĐŽŶƟŶƵĞĚ ƚŽ ďĞ ŽīĞƌĞĚ ƚŽ ,ŝƐƉĂŶŝĐ ĐůŝĞŶƚƐĂƚWĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚ͘ůŝĞŶƚ͛ƐĚĞƚĞƌŵŝŶĞĚĂƚƌŝƐŬĨŽƌŽǀĞƌǁĞŝŐŚƚŽƌŽďĞƐŝƚǇǁĞƌĞƌĞĐƌƵŝƚĞĚŝŶƚŽ ƚŚĞƉƌŽŐƌĂŵďǇƚŚĞĚĞƉĂƌƚŵĞŶƚ͛Ɛ&ŽƌĞŝŐŶ/ŶƚĞƌƉƌĞƚĞƌ͘dŚĞǇǁĞƌĞƉƌŽǀŝĚĞĚůŝƚĞƌĂůƉƌĞƐĐƌŝƉƟŽŶƐĨŽƌďĞŚĂǀŝŽƌƐĂƌŽƵŶĚ ŚĞĂůƚŚǇĞĂƟŶŐĂŶĚƉŚǇƐŝĐĂůĂĐƟǀŝƚǇƚŽĞŶĐŽƵƌĂŐĞĂůŝĨĞƐƚǇůĞƚŚĂƚǁŽƵůĚŚĞůƉƚŚĞŵǁŽƌŬƚŽǁĂƌĚƐĂŚĞĂůƚŚŝĞƌǁĞŝŐŚƚ͘ ĚƵĐĂƟŽŶĂůŵĂƚĞƌŝĂůƐǁĞƌĞƉƌŽǀŝĚĞĚƚŽĐůŝĞŶƚƐĂƐǁĞůůĂƐĨŽůůŽǁ-ƵƉƵƉŽŶƌĞƚƵƌŶǀŝƐŝƚƐ͘ Ύ>ŝǀŝŶŐ,ĞĂůƚŚǇ^ĞůĨ-DĂŶĂŐĞŵĞŶƚWƌŽŐƌĂŵͶ>ŝǀŝŶŐ,ĞĂůƚŚǇƉƌŽŐƌĂŵǁĂƐĐŽŶĚƵĐƚĞĚŝŶƚŚĞǁŝŶƚĞƌŽĨϮϬϭϯ͘dŚĞƉƌŽͲ ŐƌĂŵǁĂƐŽīĞƌĞĚĂŐĂŝŶŝŶƚŚĞĨĂůůďƵƚǁĂƐĐĂŶĐĞůůĞĚĚƵĞƚŽůŽǁƌĞŐŝƐƚƌĂƟŽŶ͘dŚŝƐϲ-ǁĞĞŬƐĞƌŝĞƐǁĂƐĨŽƌĂŶǇŽŶĞǁŝƚŚĂ ĐŚƌŽŶŝĐŚĞĂůƚŚĐŽŶĚŝƟŽŶ͘/ƚƚĂƵŐŚƚƉĂƌƟĐŝƉĂŶƚƐŚŽǁƚŽŵĂŶĂŐĞƚŚĞŝƌĐŽŶĚŝƟŽŶƚŚƌŽƵŐŚŐĞƫŶŐĂŐŽŽĚŶŝŐŚƚ͛ƐƐůĞĞƉ͕ ƵƐŝŶŐĂĐƟŽŶƉůĂŶƐ͕ďĞŝŶŐĂĐƟǀĞ͕ĞĂƟŶŐŚĞĂůƚŚǇ͕ƉƌĞǀĞŶƟŶŐĨĂůůƐ͕ĂŶĚŵƵĐŚŵŽƌĞ͘ Ύ>ŝǀŝŶŐ,ĞĂůƚŚǇǁŝƚŚŝĂďĞƚĞƐ^ĞůĨ-DĂŶĂŐĞŵĞŶƚWƌŽŐƌĂŵͶ>ŝǀŝŶŐ,ĞĂůƚŚǇǁŝƚŚŝĂďĞƚĞƐǁĂƐĐŽŶĚƵĐƚĞĚŝŶƚŚĞƐƉƌŝŶŐ ĂŶĚĨĂůůŽĨϮϬϭϯ͘dŚŝƐƉƌŽŐƌĂŵ͕ƐƚƌƵĐƚƵƌĞĚůŝŬĞ>ŝǀŝŶŐ,ĞĂůƚŚǇ͕ŵŽƌĞƐƉĞĐŝĮĐĂůůǇƚĂƌŐĞƚĞĚƉĞŽƉůĞǁŝƚŚdǇƉĞůůŝĂďĞƚĞƐ͘ /ŶĂĚĚŝƟŽŶƚŽďĞŝŶŐƚĂƵŐŚƚŵĂŶǇŽĨƚŚĞƐĂŵĞĐŽŶĐĞƉƚƐƉƌĞƐĞŶƚĞĚŝŶ>ŝǀŝŶŐ,ĞĂůƚŚǇ͕ƉĂƌƟĐŝƉĂŶƚƐĂůƐŽůĞĂƌŶĞĚĂďŽƵƚ ĐŽƵŶƟŶŐĐĂƌďŽŚǇĚƌĂƚĞƐ͕ŐůƵĐŽƐĞŵŽŶŝƚŽƌŝŶŐ͕ƉƌĞǀĞŶƟŶŐŚǇƉŽŐůǇĐĞŵŝĂ͕ĞƚĐ͘ĨŽƌŵĂŶĂŐŝŶŐďůŽŽĚƐƵŐĂƌůĞǀĞůƐ͘ Ύ/ŶĨŽƌŵĂƟŽŶǁĂƐƐĞŶƚƚŽůŽĐĂůŚĞĂůƚŚĐĂƌĞƉƌŽǀŝĚĞƌƐŽŶƚŚĞƐĞƉƌŽŐƌĂŵƐƚŽĞŶĐŽƵƌĂŐĞƉĂƟĞŶƚƌĞĨĞƌƌĂůƐĨŽƌƉĂƌƟĐŝƉĂƟŽŶ͘ ĂƌďŽŚǇĚƌĂƚĞŽƵŶƟŶŐͬDĞĂůWůĂŶŶŝŶŐtŽƌŬƐŚŽƉͶdǁŽǁŽƌŬƐŚŽƉƐĨŽƌƉĞŽƉůĞǁŝƚŚdǇƉĞůůŝĂďĞƚĞƐĂŶĚ ĐĂƌĞŐŝǀĞƌƐǁĞƌĞŚĞůĚ͘WĂƌƟĐŝƉĂŶƚƐǁĞƌĞŵĂĚĞĂǁĂƌĞŽĨƐŽƵƌĐĞƐŽĨĐĂƌďŽŚǇĚƌĂƚĞƐ͖ƌĞĐŽŵŵĞŶĚĞĚĂŵŽƵŶƚƐ ŽĨĐĂƌďŽŚǇĚƌĂƚĞƐ͕ƉƌŽƚĞŝŶƐĂŶĚĨĂƚƐƉĞƌŵĞĂůĂŶĚƐŶĂĐŬ͖ĂŶĚŚŽǁƚŽƉƵƚƚŽŐĞƚŚĞƌŵĞĂůƐǁŝƚŚŝŶƚŚŽƐĞƌĞĐͲ ŽŵŵĞŶĚĂƟŽŶƐ͘ĂĐŚǁŽƌŬƐŚŽƉĂůƐŽĐŽŶƐŝƐƚĞĚŽĨŚĂŶĚƐ-ŽŶƉƌĂĐƟĐĞǁŝƚŚŵĞĂůƉůĂŶŶŝŶŐ͘ dŚĞĚĂƚĂƐŽƵƌĐĞĨŽƌĐŽŵŵƵŶŝĐĂďůĞĚŝƐĞĂƐĞƐŝƐWĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚ͘>ŽĐĂůůǇĐŽůůĞĐƚĞĚĚĂƚĂŚĂƐƉƌŽǀĞŶ ƚŽďĞŵŽƌĞĂĐĐƵƌĂƚĞĂŶĚƵƉĚĂƚĞĚƚŚĂŶŽƚŚĞƌƐŽƵƌĐĞƐ͘dŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĐůĂƐƐŝĮĞƐĐŽŵŵƵŶŝĐĂďůĞĚŝƐĞĂƐĞƐŝŶ ϯ ĐĂƚĞŐŽƌŝĞƐ͗ &ŽŽĚ ŽƌŶĞ /ůůŶĞƐƐĞƐ͕ ^ĞǆƵĂůůǇ dƌĂŶƐŵŝƩĞĚŝƐĞĂƐĞƐ ;^dƐͿ ĂŶĚ 'ĞŶĞƌĂů ŽŵŵƵŶŝĐĂďůĞŝƐĞĂƐĞƐ͘ dŚĞƌĞǁĂƐĂĚĞĐƌĞĂƐĞŝŶƚŚĞƚŽƚĂůŶƵŵďĞƌŽĨĐĂƐĞƐŽĨĐŽŵŵƵŶŝĐĂďůĞĚŝƐĞĂƐĞƐĨƌŽŵϮϬϭϭƚŽϮϬϭϮĂƐǁĞůůĂƐĂĚĞͲ ĐƌĞĂƐĞŝŶƚŚĞŶƵŵďĞƌŽĨ&ŽŽĚŽƌŶĞ/ůůŶĞƐƐĞƐĂŶĚ'ĞŶĞƌĂůŽŵŵƵŶŝĐĂďůĞŝƐĞĂƐĞƐ͘dŚĞƌĞǁĂƐĂŶŝŶĐƌĞĂƐĞŝŶ^dƐ ďǇϮĐĂƐĞƐ͘ŚůĂŵǇĚŝĂĂĐĐŽƵŶƚĞĚĨŽƌϴϮйŽĨƚŚĞ^dƐ͘dŚĞŵĂũŽƌŝƚǇŽĨ&ŽŽĚŽƌŶĞ/ůůŶĞƐƐĞƐǁĞƌĞĂƩƌŝďƵƚĞĚƚŽ ĂŵƉǇůŽďĂĐƚĞƌ/ŶĨĞĐƟŽŶ;ϰϲйͿǁŚŝůĞϯϴйŽĨ'ĞŶĞƌĂůŽŵŵƵŶŝĐĂďůĞŝƐĞĂƐĞĐĂƐĞƐǁĞƌĞĨƌŽŵZŽĐŬǇDŽƵŶƚĂŝŶ ^ƉŽƩĞĚ&ĞǀĞƌ͘ Page 4 Addressing Health Priorities in Person Overall Cases of Communicable Diseases Down in 2012 continued ŚƌŽŶŝĐŝƐĞĂƐĞ;ĐĂŶĐĞƌ͕ŚĞĂƌƚĚŝƐĞĂƐĞ͕ƐƚƌŽŬĞ͕ĚŝĂďĞƚĞƐͿ KǀĞƌǁĞŝŐŚƚͬKďĞƐŝƚǇ 118 ϭϬ-ŝŶ-ϭϬtĞŝŐŚƚ>ŽƐƐŚĂůůĞŶŐĞͶĐŽƵŶƚǇ-ǁŝĚĞǁĞŝŐŚƚůŽƐƐĐŚĂůůĞŶŐĞǁĂƐŽīĞƌĞĚĨŽƌϭϬǁĞĞŬƐŝŶƚŚĞƐƉƌŝŶŐŽĨϮϬϭϯ͘ dŚĞƉƵƌƉŽƐĞŽĨƚŚĞĐŚĂůůĞŶŐĞǁĂƐƚŽĞŶĐŽƵƌĂŐĞƉĂƌƟĐŝƉĂŶƚƐƚŽůŽƐĞǁĞŝŐŚƚƐĂĨĞůǇďǇůŽƐŝŶŐϭƉŽƵŶĚƉĞƌǁĞĞŬĨŽƌϭϬ ǁĞĞŬƐ͘WĂƌƟĐŝƉĂƟŽŶǁĂƐƌĞƋƵŝƌĞĚŝŶƚĞĂŵƐŽĨϯƉĞŽƉůĞ͘WĂƌƟĐŝƉĂŶƚƐƌĞĐĞŝǀĞĚƟƉƐĂŶĚƌĞĐŝƉĞƐǁĞĞŬůǇƚŚƌŽƵŐŚŽƵƚƚŚĞ ĐŚĂůůĞŶŐĞǀŝĂĞŵĂŝů͘ĂƐŚƉƌŝǌĞƐǁĞƌĞĂǁĂƌĚĞĚƚŽƚĞĂŵƐĂŶĚŝŶĚŝǀŝĚƵĂůƐŵĞĞƟŶŐƚŚĞŝƌǁĞŝŐŚƚůŽƐƐŐŽĂůƐ͘ŶĞǁĐŽŵͲ ƉŽŶĞŶƚǁĂƐĂĚĚĞĚƚŽƚŚĞĐŚĂůůĞŶŐĞƚŚŝƐǇĞĂƌ͘/ŶƚŚĞĨĂůů͕ĂůůƉĂƌƟĐŝƉĂŶƚƐůŽƐŝŶŐĂƚůĞĂƐƚϭϬƉŽƵŶĚƐĚƵƌŝŶŐƚŚĞĐŚĂůůĞŶŐĞ ǁĞƌĞƉƌŽǀŝĚĞĚĂŶŽƉƉŽƌƚƵŶŝƚǇƚŽǁŝŶŵŽƌĞĐĂƐŚƉƌŝǌĞƐĨŽƌŬĞĞƉŝŶŐŽīĂƚůĞĂƐƚϭϬƉŽƵŶĚƐ͘ ϱ-ŝŶ-ϱtĞŝŐŚƚ>ŽƐƐŚĂůůĞŶŐĞͶdŚŝƐĐŚĂůůĞŶŐĞ͕ŵŽĚĞůĞĚĂŌĞƌƚŚĞϭϬ-ŝŶ-ϭϬtĞŝŐŚƚ>ŽƐƐŚĂůůĞŶŐĞ͕ǁĂƐƉŝůŽƚĞĚǁŝƚŚ ĐŽƵŶƚǇĞŵƉůŽǇĞĞƐ͘tĞůůŶĞƐƐtĞĚŶĞƐĚĂǇƐĞƐƐŝŽŶƐǁĞƌĞŽīĞƌĞĚĂƐĞǆƚƌĂƐƵƉƉŽƌƚƚŽƉĂƌƟĐŝƉĂŶƚƐĚƵƌŝŶŐůƵŶĐŚŚŽƵƌƐ͘ ŽŵŵƵŶŝƚǇ'ĂƌĚĞŶWƌŽũĞĐƚͶZŽǆďŽƌŽŽŵŵƵŶŝƚǇ^ĐŚŽŽůĂŶĚƚŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĐŽůůĂďŽƌĂƚĞĚŽŶĂĐŽŵŵƵŶŝƚǇ 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DĂƌŬĞƚZĞƐĞĂƌĐŚWƌŽũĞĐƚͶŵĂƌŬĞƚƌĞƐĞĂƌĐŚƉƌŽũĞĐƚǁĂƐĐŽŶĚƵĐƚĞĚďǇDĂƌƐŚĂůůDĂƌŬĞƟŶŐ͕ĂƌĞƐĞĂƌĐŚĂŶĚ ĐŽŶƐƵůƟŶŐĐŽŵƉĂŶǇ͘dŚŝƐŝŶǀŽůǀĞĚĂƉŚŽŶĞƐƵƌǀĞǇƵƐŝŶŐĂƌĂŶĚŽŵĚŝŐŝƚĂůĚŝĂůŝŶŐƐǇƐƚĞŵ͘dŚĞƐƵƌǀĞǇŐĂƚŚĞƌĞĚ ĚĂƚĂŽŶŚĞĂůƚŚǇĞĂƟŶŐĂŶĚƉŚǇƐŝĐĂůĂĐƟǀŝƚǇŚĂďŝƚƐ͕ƵƐĞŽĨƌĞĐƌĞĂƟŽŶĂůĨĂĐŝůŝƟĞƐ͕ǁĞŝŐŚƚ͕ƌĞƐŽƵƌĐĞƐŶĞĞĚĞĚĨŽƌ ŚĞĂůƚŚǇůŝǀŝŶŐ͕ƵƐĞŽĨŵĞĚŝĂƚŽŝŶĨŽƌŵƌĞƐŝĚĞŶƚƐĂďŽƵƚŚĞĂůƚŚ͕ǁĞůůŶĞƐƐĂŶĚƌĞĐƌĞĂƟŽŶƉƌŽŐƌĂŵƐ͕ĞƚĐ͘dŚŝƐŝŶĨŽƌŵĂƟŽŶ ǁŝůůďĞƵƐĞĚŝŶϮϬϭϰƚŽĚĞǀĞůŽƉŵŽƌĞƚĂƌŐĞƚĞĚĞīŽƌƚƐĂŶĚŵĞƐƐĂŐĞƐƚŽWĞƌƐŽŶŝĂŶƐƚŽĞŶĐŽƵƌĂŐĞŚĞĂůƚŚǇďĞŚĂǀŝŽƌƐ͘ īŽƌƚƐƐƵƉƉŽƌƚĞĚƚŚƌŽƵŐŚƚŚĞŽŵŵƵŶŝƚǇdƌĂŶƐĨŽƌŵĂƟŽŶ'ƌĂŶƚWƌŽũĞĐƚ͘ Addressing Health Priorities in Person continued Page 5 119 West Nile Virus WĞƌƐŽŶŽƵŶƚǇĞǆƉĞƌŝĞŶĐĞĚŝƚƐĮƌƐƚtĞƐƚEŝůĞsŝƌƵƐĐĂƐĞƐŝŶƚŚĞĨĂůůŽĨϮϬϭϯ͘/ŶůĂƚĞ^ĞƉƚĞŵďĞƌ͕Ă ŵĂƌĞƌĞĐĞŝǀĞĚĂƉŽƐŝƟǀĞĚŝĂŐŶŽƐŝƐĨŽƌtĞƐƚEŝůĞsŝƌƵƐ͕ĂŶĚŝŶEŽǀĞŵďĞƌ͕ƚŚĞĮƌƐƚŚƵŵĂŶĐĂƐĞ ǁĂƐĚŝĂŐŶŽƐĞĚ͘dŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚƌŽƵƟŶĞůǇŝƐƐƵĞƐŵĞĚŝĂƌĞůĞĂƐĞƐƌĞŐĂƌĚŝŶŐǀĞĐƚŽƌďŽƌŶĞ ĚŝƐĞĂƐĞƐǁŝƚŚƉƌĞǀĞŶƟŽŶƟƉƐƚŚƌŽƵŐŚŽƵƚƚŚĞƐƉƌŝŶŐĂŶĚƐƵŵŵĞƌŵŽŶƚŚƐĞĂĐŚǇĞĂƌ͘ Government Shutdown ƵĞƚŽƚŚĞƐŚƵƚĚŽǁŶŽĨƚŚĞĨĞĚĞƌĂůŐŽǀĞƌŶŵĞŶƚ͕t/ŚĂĚϮϴƉĂƌƟĐŝƉĂŶƚƐƚŚĂƚǁĞƌĞƉůĂĐĞĚŽŶĂǁĂŝƟŶŐůŝƐƚ;ŝŶĐůƵĚĞĚ ǁŽŵĞŶ͕ŝŶĨĂŶƚƐ͕ĂŶĚĐŚŝůĚƌĞŶͿĨƌŽŵKĐƚŽďĞƌϵͶϭϬ͕ϮϬϭϯ͘ KƵƚŽĨƚŚŽƐĞ͕ϮϳǁĞƌĞƉƌŝŶƚĞĚ&ŽŽĚ/ŶƐƚƌƵŵĞŶƚƐĂŶĚͬŽƌ ĂƐŚsĂůƵĞsŽƵĐŚĞƌƐŽŶKĐƚŽďĞƌϭϭ͘ dŚŽƐĞƉĂƌƟĐŝƉĂŶƚƐǁŚŽĚŝĚŶŽƚƉŝĐŬƵƉƚŚĞŝƌǀŽƵĐŚĞƌƐŽŶKĐƚŽďĞƌϭϭŚĂĚƚŚĞŵ ŵĂŝůĞĚĨŽƌƵƉƚŽϯŵŽŶƚŚƐĚĞƉĞŶĚŝŶŐŽŶƚŚĞŝƌĞůŝŐŝďŝůŝƚǇ͘ KŶĞƉĂƌƟĐŝƉĂŶƚĚŝĚŶŽƚƌĞĐĞŝǀĞĂŶǇƚŚŝŶŐďĞĐĂƵƐĞƚŚĂƚƉĂƌͲ ƟĐŝƉĂŶƚǁĂƐďĞŝŶŐďƌĞĂƐƞĞĚ͘ Tdap Vaccination dŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĐŽůůĂďŽƌĂƚĞĚǁŝƚŚZŽǆďŽƌŽŽŵŵƵŶŝƚǇ^ĐŚŽŽůĂŶĚWĞƌƐŽŶŽƵŶƚǇ^ĐŚŽŽůƐ ƚŽŵĂŬĞƚŚĞdĚĂƉ;dĞƚĂŶƵƐ͕ŝƉŚƚŚĞƌŝĂĂŶĚWĞƌƚƵƐƐŝƐͿǀĂĐĐŝŶĂƟŽŶĂǀĂŝůĂďůĞŽŶ-ƐŝƚĞĂƚƚŚƌĞĞĚŝīĞƌĞŶƚ ƐĐŚŽŽůƐ͘^ŝǆƚŚŐƌĂĚĞƐƚƵĚĞŶƚƐǁĞƌĞƚŚĞƌĞĐŝƉŝĞŶƚƐŽĨƚŚĞdĚĂƉǀĂĐĐŝŶĂƟŽŶ͘ TB Skin Testing WĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚŚĂƐƉƌŽǀŝĚĞĚdƐŬŝŶƚĞƐƟŶŐƚŽƌĞƐŝĚĞŶƚƐŽĨWĞƌƐŽŶŽƵŶƚǇ'ƌŽƵƉ ,ŽŵĞƐĨŽƌŵĂŶǇǇĞĂƌƐ͘/ŶĞīŽƌƚƐƚŽƉƌŽǀŝĚĞŵŽƌĞĞĸĐŝĞŶƚƐĞƌǀŝĐĞƐĂŶĂƌƌĂŶŐĞŵĞŶƚǁĂƐŵĂĚĞďĞͲ ƚǁĞĞŶƚŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĂŶĚ'ƌŽƵƉ,ŽŵĞƐƚŽŽīĞƌŽŶ-ƐŝƚĞdƐŬŝŶƚĞƐƟŶŐĂŶĚĨŽůůŽǁ-ƵƉƌĞĂĚͲ ŝŶŐƐĂƚƚŚĞŝƌĂĚŵŝŶŝƐƚƌĂƟǀĞŽĸĐĞŽŶĂŵŽŶƚŚůǇďĂƐŝƐ͘ǇŽīĞƌŝŶŐƚŚŝƐƐĞƌǀŝĐĞŝŶĂĨĂŵŝůŝĂƌĞŶǀŝƌŽŶͲ ŵĞŶƚ͕ŝƚŚĂƐŵĂĚĞĨŽƌĂŵŽƌĞĐŽŵĨŽƌƚĂďůĞƐŝƚƵĂƟŽŶĨŽƌŵĂŶǇƌĞƐŝĚĞŶƚƐǁŚŽĂƌĞŽŌĞŶŽǀĞƌǁŚĞůŵĞĚ ŝŶƉƵďůŝĐƐĞƫŶŐƐ͘ Flu Clinics KŶ-ƐŝƚĞŇƵĐůŝŶŝĐƐǁĞƌĞŽīĞƌĞĚŝŶƚŚĞĨĂůůŽĨϮϬϭϯĨŽƌĞŵƉůŽǇĞĞƐŽĨWĞƌƐŽŶŽƵŶƚǇ'ŽǀĞƌŶŵĞŶƚ͕ƚŚĞŝƚǇŽĨZŽǆďŽƌŽ͕ >ŽƵŝƐŝĂŶĂ-WĂĐŝĮĐ͕ĂŶĚWĞƌƐŽŶŽƵŶƚǇƐĐŚŽŽůƐ͘sĂĐĐŝŶĂƟŽŶƐǁĞƌĞĂůƐŽƉƌŽǀŝĚĞĚĂƚĂŵďƌŝĚŐĞ,ŝůůƐƐƐŝƐƚĞĚ>ŝǀŝŶŐ͘ Electronic Medical Records WĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚŝŵƉůĞŵĞŶƚĞĚƚŚĞďŝůůŝŶŐŵĂŶĂŐĞŵĞŶƚĐŽŵƉŽŶĞŶƚŽĨWĂƚĂͲ ŐŽŶŝĂ,ĞĂůƚŚŝŶĞĐĞŵďĞƌϮϬϭϮ͘ dŚĞĚĞƉĂƌƚŵĞŶƚŝŶĐƌĞĂƐĞĚŝƚƐĐĂƉĂĐŝƚǇƚŽďŝůůĂŶĚƌĞĐĞŝǀĞƉĂǇͲ ŵĞŶƚƐĨƌŽŵDĞĚŝĐĂŝĚĂŶĚƉƌŝǀĂƚĞŝŶƐƵƌĂŶĐĞĐŽŵƉĂŶŝĞƐĂƐǁĞůůĂƐƉƌŽǀŝĚĞƐĞƌǀŝĐĞŽŶĂ ƐůŝĚŝŶŐ ĨĞĞƐĐĂůĞ͘/Ŷ:ƵůǇϮϬϭϯ͕ƚŚĞĞůĞĐƚƌŽŶŝĐŚĞĂůƚŚƌĞĐŽƌĚĐŽŵƉŽŶĞŶƚŽĨWĂƚĂŐŽŶŝĂǁĂƐŝŵƉůĞŵĞŶƚͲ ĞĚ͘ dŚĞĐůŝŶŝĐƐĐŚĞĚƵůĞǁĂƐŵŽĚŝĮĞĚĨŽƌĂĨĞǁŵŽŶƚŚƐƚŽĂůůŽǁƟŵĞĨŽƌĞŵƉůŽǇĞĞƚƌĂŝŶŝŶŐ ĂŶĚƉƌŽĮĐŝĞŶĐǇ͘ ůŝŶŝĐƐĂƌĞĐƵƌƌĞŶƚůǇďĂĐŬƚŽŶŽƌŵĂůƐĐŚĞĚƵůŝŶŐ͘ Page 6 :KDW¶V%HHQ+DSSHQLQJLQ3HUVRQLQ" ŵĞƌŐŝŶŐ/ƐƐƵĞƐŝŶWƵďůŝĐ,ĞĂůƚŚ 120 ŽƵŶƚǇůĞǀĞůĚĂƚĂŽŶŽǀĞƌǁĞŝŐŚƚͬŽďĞƐŝƚǇĨŽƌďŽƚŚĐŚŝůĚƌĞŶĂŶĚĂĚƵůƚƐŝƐůŝŵŝƚĞĚ͘dŚĞƐŽƵƌĐĞƵƐĞĚďǇƚŚĞ,ĞĂůƚŚĞͲ 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ƐƉŽŶƐĞƐĨƌŽŵďŽƚŚŵĞŶĂŶĚǁŽŵĞŶ͕ǀĂƌŝŽƵƐĂŐĞƌĂŶŐĞƐ͕ĚŝīĞƌĞŶƚĞƚŚŶŝĐďĂĐŬŐƌŽƵŶĚƐ͕ĂŶĚƚĂƌŐĞƚĞĚǌŝƉĐŽĚĞƐƌĞƉͲ ƌĞƐĞŶƟŶŐĂůůĂƌĞĂƐŽĨƚŚĞĐŽƵŶƚǇ͘tŚĞŶƌĞƐƉŽŶĚĞŶƚƐǁĞƌĞĂƐŬĞĚĂƋƵĞƐƟŽŶŝŶƌĞŐĂƌĚƐƚŽǁŚĂƚƚŚĞǇŚĂĚĞǀĞƌďĞĞŶ ƚŽůĚďǇĂĚŽĐƚŽƌĂďŽƵƚƚŚĞŝƌǁĞŝŐŚƚ͕ϯϮйƌĞƐƉŽŶĚĞĚƚŚĂƚƚŚĞǇǁĞƌĞ͞ŽǀĞƌǁĞŝŐŚƚ͟ǁŚŝůĞϯйƐĂŝĚƚŚĞǇǁĞƌĞ͞ŽďĞƐĞ͘͟ KǀĞƌǁĞŝŐŚƚͬŽďĞƐŝƚǇĚĂƚĂǁŝůůďĞĐŽůůĞĐƚĞĚŽŶĂǁŝĚĞƌƐĐĂůĞŝŶϮϬϭϰƚŚƌŽƵŐŚƚŚĞĐŽŵŵƵŶŝƚǇŚĞĂůƚŚĂƐƐĞƐƐŵĞŶƚ ƉƌŽĐĞƐƐ͘ dŚĞtŽƌůĚ,ĞĂůƚŚKƌŐĂŶŝǌĂƟŽŶĚĞĮŶĞƐŚĞĂůƚŚĂƐĂ͞ƐƚĂƚĞŽĨĐŽŵƉůĞƚĞƉŚǇƐŝĐĂů͕ŵĞŶƚĂů͕ĂŶĚƐŽĐŝĂůǁĞůů-ďĞŝŶŐĂŶĚŶŽƚ ŵĞƌĞůǇƚŚĞĂďƐĞŶĐĞŽĨĚŝƐĞĂƐĞŽƌŝŶĮƌŵŝƚǇ͘͟dŚĞƌĞĂƌĞŵĂŶǇĨĂĐƚŽƌƐƚŚĂƚĐĂŶƉůĂǇĂƌŽůĞ͕ĞŝƚŚĞƌĚŝƌĞĐƚůǇŽƌŝŶĚŝƌĞĐƚůǇ͕ ŝŶŽďƚĂŝŶŝŶŐƐƵĐŚĂƐƚĂƚĞŽĨǁĞůů-ďĞŝŶŐ͘dŚŝƐƐĞĐƟŽŶĨĞĂƚƵƌĞƐƐŽŵĞŽĨƚŚĞĨĂĐƚŽƌƐƚŚĂƚŚĂǀĞŚĂĚƚŚĞƉŽƚĞŶƟĂůŽĨŝŵͲ ƉĂĐƟŶŐƚŚĞŚĞĂůƚŚĂŶĚǁĞůů-ďĞŝŶŐŽĨWĞƌƐŽŶŝĂŶƐŝŶϮϬϭϯŝŶƐŽŵĞǁĂǇ͘ Social Media WĞƌƐŽŶŽƵŶƚǇ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĂŶĚWĞƌƐŽŶŽƵŶƚǇDĞĚŝĐĂůZĞƐĞƌǀĞŽƌƉƐŝŶŝƟĂƚĞĚƚŚĞƵƐĞŽĨƐŽĐŝĂůŵĞĚŝĂĂƐĂ ŵĞĂŶƐ ƚŽ ŵŽƌĞ ĞīĞĐƟǀĞůǇ ĐŽŶŶĞĐƚ ĂŶĚ ĐŽŵŵƵŶŝĐĂƚĞ ǁŝƚŚ ƚŚĞ ĐŽŵŵƵŶŝƚǇ͘ &ŝŶĚ ƚŚĞ ,ĞĂůƚŚ ĞƉĂƌƚŵĞŶƚ Ăƚ ǁǁǁ͘ĨĂĐĞďŽŽŬ͘ĐŽŵͬW,ĞĂůƚŚĞƉƚĂŶĚƚŚĞDĞĚŝĐĂůZĞƐĞƌǀĞŽƌƉƐĂƚǁǁǁ͘ĨĂĐĞďŽŽŬ͘ĐŽŵͬWDZ͘ Affordable Care Act/The Marketplace dŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚŝƐĂ͞ĞƌƟĮĞĚƉƉůŝĐĂƟŽŶŽƵŶƐĞůŽƌ͘͟dŚƌĞĞƐƚĂīŵĞŵďĞƌƐŚĂǀĞďĞĞŶƚƌĂŝŶĞĚƚŽĂƐƐŝƐƚ ƉĞƌƐŽŶƐŝŶƚĞƌĞƐƚĞĚŝŶŽďƚĂŝŶŝŶŐŝŶƐƵƌĂŶĐĞƚŚƌŽƵŐŚdŚĞDĂƌŬĞƚƉůĂĐĞ͘ƐƐŝƐƚĂŶĐĞŝƐĂǀĂŝůĂďůĞďǇĂƉƉŽŝŶƚŵĞŶƚŽŶůǇ͘ Page 7 Weighing In on Personians 13.1% 16.6%16.2%16.1% 0% 5% 10% 15% 20% 2011 2010% of children sampledPrevalence of Overweight in Children Ages 2-4 Person County North Carolina 18.2%16.6%15.7%15.6% 0% 5% 10% 15% 20% 2011 2010% of children sampledPrevalence of Obesity in Children Ages 2-4 Person County North Carolina Working Towards A Complete State of Well-Being 121 Person County Medical Reserve Corps WĞƌƐŽŶŽƵŶƚǇŚĂƐŝŶĐƌĞĂƐĞĚŝƚƐĐĂƉĂĐŝƚǇĨŽƌĐŽŵŵƵŶŝƚǇƌĞƐŝůŝĞŶĐǇƚŚƌŽƵŐŚƚŚĞŐƌŽǁƚŚŽĨŝƚƐDĞĚŝĐĂů ZĞƐĞƌǀĞŽƌƉƐ͘^ŝŶĐĞƚŚĞϮϬϭϮ^Kd,͕ƚŚĞŶƵŵďĞƌŽĨǀŽůƵŶƚĞĞƌƐŚĂƐĚŽƵďůĞĚĨƌŽŵϵƚŽϭϴ͘dŚƌŽƵŐŚͲ ŽƵƚϮϬϭϯ͕ǀŽůƵŶƚĞĞƌƐƚŽŽŬĂĚǀĂŶƚĂŐĞŽĨŶƵŵĞƌŽƵƐƚƌĂŝŶŝŶŐĂŶĚƐĞƌǀŝĐĞŽƉƉŽƌƚƵŶŝƟĞƐ͘ƉĂƌƚŶĞƌƐŚŝƉ ǁĂƐĨŽƌŵĞĚǁŝƚŚƚŚĞŵĞƌŝĐĂŶZĞĚƌŽƐƐ͘dŚĞZǁĂƐŐĞŶĞƌŽƵƐĞŶŽƵŐŚƚŽŽīĞƌǀŽůƵŶƚĞĞƌƐĂŝƐĂƐͲ ƚĞƌ^ĞƌǀŝĐĞƐKǀĞƌǀŝĞǁdƌĂŝŶŝŶŐĂŶĚĂWƐǇĐŚŽůŽŐŝĐĂů&ŝƌƐƚŝĚŽƵƌƐĞůŽĐĂůůǇ͘KŶĞDZǀŽůƵŶƚĞĞƌŵĂĚĞ ƚŚĞŽŶĂƟŽŶ^ƚĂƟŽŶĂƚƚŚĞWĞƌƐŽŶŽƵŶƚǇ&ĂƌŵĞƌƐ͛DĂƌŬĞƚĂƌĞĂůŝƚǇďǇƐĞƌǀŝŶŐĂƐƚŚĞĐŽŽƌĚŝŶĂƚŽƌŽĨ ƚŚŝƐƉƌŽŐƌĂŵ͘dŚĞ,ĞĂůƚŚĞƉĂƌƚŵĞŶƚĐŽŶƟŶƵĞĚƚŽƐĞĐƵƌĞĨƵŶĚŝŶŐĨƌŽŵƚŚĞEĂƟŽŶĂůƐƐŽĐŝĂƟŽŶŽĨ ŝƚǇĂŶĚŽƵŶƚǇ,ĞĂůƚŚKĸĐŝĂůƐĂŶĚƚŚĞ^ƚĂƚĞŽĨEŽƌƚŚĂƌŽůŝŶĂƚŽƐƵƉƉŽƌƚDZĞīŽƌƚƐ͘ Community Transformation Grant Project ZĞƐŽƵƌĐĞƐƚŚƌŽƵŐŚƚŚĞŽŵŵƵŶŝƚǇdƌĂŶƐĨŽƌŵĂƟŽŶ'ƌĂŶƚWƌŽũĞĐƚ;d'WͿǁĞƌĞƌĞĐĞŝǀĞĚĂŐĂŝŶŝŶ ϮϬϭϯ ƚŽ ƐƵƉƉŽƌƚ ƉŽůŝĐǇ͕ ƐǇƐƚĞŵƐ ĂŶĚ ĞŶǀŝƌŽŶŵĞŶƚĂů ĐŚĂŶŐĞƐ ƚŚĂƚ ƐƵƉƉŽƌƚ ƚŽďĂĐĐŽ ĨƌĞĞ-ůŝǀŝŶŐ͕ ŚĞĂůƚŚǇĞĂƟŶŐ͕ĂĐƟǀĞůŝǀŝŶŐ͕ĂŶĚĞǀŝĚĞŶĐĞ-ďĂƐĞĚĐůŝŶŝĐĂůƉƌĞǀĞŶƟǀĞƐĞƌǀŝĐĞƐ͘dŚŝƐŝƐƉĂƌƚŽĨĂϱǇĞĂƌ ƉƌŽũĞĐƚƚŚĂƚƐƚĂƌƚĞĚŝŶϮϬϭϮ͘/ŶϮϬϭϯ͕d'WĨƵŶĚŝŶŐƐƵƉƉŽƌƚĞĚǁŽƌŬǁŝƚŚƚŚĞWĞƌƐŽŶŽƵŶƚǇ&ĂƌŵͲ ĞƌƐ͛DĂƌŬĞƚ͕ĂŶŽŶ-ƐŵŽŬŝŶŐŽƌĚŝŶĂŶĐĞĂīĞĐƟŶŐĐŽƵŶƚǇƌĞĐƌĞĂƟŽŶ͕ŚĞĂůƚŚĂŶĚǁĞůůŶĞƐƐĨĂĐŝůŝƟĞƐ͕ ĂŶĚĂŵĂƌŬĞƚƌĞƐĞĂƌĐŚƉƌŽũĞĐƚ͘ Economic News WĞƌƐŽŶŽƵŶƚǇŚĂƐŶŽƚďĞĞŶŝŵŵƵŶĞƚŽƚŚĞũŽďůŽƐƐĞƐŝŶƚŚĞƚĞǆƟůĞ͕ƚŽďĂĐĐŽ͕ĂŶĚŽƚŚĞƌŵĂŶƵĨĂĐƚƵƌŝŶŐŝŶĚƵƐƚƌŝĞƐŽǀĞƌ ƚŚĞůĂƐƚĚĞĐĂĚĞ͘ ^ƟůůĨĞĞůŝŶŐƚŚĞŝŵƉĂĐƚƐĨƌŽŵƚŚĞ'ƌĞĂƚZĞĐĞƐƐŝŽŶ͕WĞƌƐŽŶŽƵŶƚǇĐŽŶƟŶƵĞƐƚŽŇŝƌƚǁŝƚŚĚŽƵďůĞĚŝŐŝƚ ƵŶĞŵƉůŽǇŵĞŶƚĂƚĂƌŽƵŶĚƚŚĞƐĂŵĞƌĂƚĞĂƐϮϬϭϮ͘ ƐŽĨ:ƵŶĞϯϬ͕ϮϬϭϯ͕WĞƌƐŽŶŽƵŶƚǇΖƐĂǀĞƌĂŐĞƵŶĞŵƉůŽǇŵĞŶƚƌĂƚĞ ǁĂƐϭϬ͘Ϭй͕ĂĚĞĐƌĞĂƐĞŽĨ ͘ϰϬйŽǀĞƌůĂƐƚǇĞĂƌ͛ƐƌĂƚĞŽĨϭϬ͘ϰй͕ĂŶĚϭ͘ϮйŽǀĞƌƚŚĞƐƚĂƚĞǁŝĚĞĂǀĞƌĂŐĞŽĨϴ͘ϴй͘ dŚĞƐůŽǁĚŽǁŶŝŶƚŚĞŶĂƟŽŶĂůĂŶĚŐůŽďĂůĞĐŽŶŽŵŝĞƐ͕ƚŚĞǀŽůĂƟůŝƚǇŽĨƚŚĞƐƚŽĐŬŵĂƌŬĞƚƐ͕ĂŶĚŇƵĐƚƵĂƟŽŶƐŝŶŐĂƐĂŶĚ ĞŶĞƌŐǇƉƌŝĐĞƐĐŽƵůĚƉŽƐĞĂĚǀĞƌƐĞŝŵƉĂĐƚƐƚŽďŽƚŚƚŚĞ^ƚĂƚĞĂƐǁĞůůĂƐƚŚĞŽƵŶƚǇ͘dŚĞŝŵƉĂĐƚŽĨƚŚĞƌĞĐĞƐƐŝŽŶĂŶĚ ĐƌĞĚŝƚĐƌŝƐŝƐŚĂƐƚĂŬĞŶĂƚŽůůŽŶďƵƐŝŶĞƐƐĞƐĂŶĚŝŶĚƵƐƚƌŝĞƐŝŶWĞƌƐŽŶŽƵŶƚǇ͘ &ŽƌƚƵŶĂƚĞůǇŵŽƐƚďƵƐŝŶĞƐƐĞƐĂŶĚŝŶĚƵƐͲ ƚƌŝĞƐŚĂǀĞďĞĞŶĂďůĞƚŽǁŝƚŚƐƚĂŶĚƚŚŝƐĐƌŝƐŝƐƐŽĨĂƌǁŝƚŚŽƵƚŵĂũŽƌůĂǇŽīƐŽƌƐŚƵƚĚŽǁŶƐ͘ /ƚĂƉƉĞĂƌƐƚŚĂƚĂƌĞĐŽǀĞƌǇŚĂƐ ďĞŐƵŶ͕ďƵƚƚŚĞƐƉĞĞĚŽĨƚŚĂƚƌĞĐŽǀĞƌǇǁŝůůĐŽŶƟŶƵĞƚŽŝŵƉĂĐƚƚŚĞůŽĐĂůĞĐŽŶŽŵǇ͘ >ŽĐĂůŵĂŶƵĨĂĐƚƵƌŝŶŐĚĞǀĞůŽƉŵĞŶƚƐŝŶĐůƵĚĞƚŚĞĨŽůůŽǁŝŶŐŽŶŐŽŝŶŐƉƌŽũĞĐƚƐ͗ x'<EƌŝǀĞ>ŝŶĞs:ĐŽŵƉůĞƚĞĚƚŚĞŝƌΨϯŵŝůůŝŽŶϰϳ͕ϬϬϬƐƋƵĂƌĞĨŽŽƚďƵŝůĚŝŶŐĞǆƉĂŶƐŝŽŶĂůŽŶŐǁŝƚŚĂŶĂĚĚŝƟŽŶĂůΨϮϬ ŵŝůůŝŽŶŶĞǁĞƋƵŝƉŵĞŶƚĞǆƉĂŶƐŝŽŶĂŶĚŚĂƐŚŝƌĞĚƚŚĞŵĂũŽƌŝƚǇŽĨƚŚĞŝƌϭϯϴŶĞǁũŽďƐ͘ 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In the assessment if findings are found has an allotted time and response to be corrected. Our review has been completed and at this time needs the approval and signature of the board. Recommended Action: Board Approval Submitted By: Kathy Adcock, PATS Manager 124 SYSTEM SAFETY PROGRAM PLAN (SSPP) PERSON AREA TRANSPORTATION SYSTEM 125 PROCEDURES 126 PERSON AREA TRANSPORTATION SYSTEM PROCEDURES PERSON AREA TRANSPORTATION SYSTEM 341 South Madison Blvd Phone 336-597-1771 • Fax 336-330-2311 127 Table of Contents Page INTRODUCTION .......................................................................................................................................... 1 A. System Safety Program General Description…………………………………………...….1 B. Mission Statement ................................................................................................................................. 4 C. Safety Policies ........................................................................................................................................ 4 D. Goals ...................................................................................................................................................... 5 E. System Description ............................................................................................................................... 5 F. Driver Handbook .................................................................................................................................. 7 G. Organizational Structure ..................................................................................................................... 7 H. SSPP Outline ......................................................................................................................................... 7 I. Annual Review ........................................................................................................................................ 9 J. Governing Board Adoption ................................................................................................................ 10 SECTION 1: DRIVER AND EMPLOYEE SELECTION……………………………………11 A. Review of Job Descriptions for Drivers and Safety Sensitive Personnel ................................... 11 B. Process for Selecting Drivers and Other Safety Sensitive Employees ........................................ 12 C. System for Monitoring Drivers’ Licenses, Certifications, and Other Qualifications ................ 14 SECTION 2: DRIVER/EMPLOYEE TRAINING ............................................................................... 16 A. Training Program for Drivers and Other Safety Sensitive Employees ....................................... 16 B. Training Materials ............................................................................................................................... 19 C. Refresher Training .............................................................................................................................. 19 D. Records of Training Performed ....................................................................................................... 20 E. Evaluating Driver Performance ........................................................................................................ 20 F. Remedial Training .............................................................................................................................. 21 G. Training Curriculums and Schedules ............................................................................................... 22 H. Process to Identify Trainers .............................................................................................................. 24 I. Standards for On-The-job Training Education ............................................................................... 24 J. Safety Meetings and Incentives .......................................................................................................... 25 K. Maintenance Training ........................................................................................................................ 26 i SECTION 3: SAFETY DATA ACQUISITION/ANALYSIS .............................................................. 27 A. Purpose ................................................................................................................................................. 27 B. Safety Objectives ................................................................................................................................. 28 C. NCDOT Safety Philosophy Statements .......................................................................................... 28 D. Safety Terms and Definitions ........................................................................................................... 29 128 Table of Contents (continued) Page SECTION 3 (continued) E. Safety Awareness Program ................................................................................................................ 30 F. Analysis of Accidents and Incidents ................................................................................................. 31 G. Personnel Policy Regarding Safety, Performance, and Discipline Procedures ......................... 31 H. Procedure to Communicate Safety Information during Business Hours .................................. 34 I. Safety Equipment on Vehicles ........................................................................................................... 34 J. Office Safety .......................................................................................................................................... 34 K. Tracking and Analysis Incident Reports ......................................................................................... 36 L. Exposure Control Plan ...................................................................................................................... 37 M. Risk Management/Hazard Identification ....................................................................................... 44 SECTION 4: DRUG AND ALCOHOL ABUSE PROGRAMS .......................................................... 48 A. Purpose ................................................................................................................................................. 48 B. Policy ..................................................................................................................................................... 48 SECTION 5: VEHICLE MAINTENANCE ............................................................................................ 50 A. Maintenance Policy ............................................................................................................................. 50 B. Maintenance Plan ................................................................................................................................ 50 C. Preventative Maintenance Standards...…………………………………………………………..... 50 D. Maintenance Records Standards ….……………………………………………………………... 51 E. Annual PTMS Inspection………………………………………………………………….…….. 52 F. Vehicle Safety/Emergency Equipment …………………………………………………………... 53 SECTION 6: SECURITY ............................................................................................................................. 54 A. Security Policy ..................................................................................................................................... 54 B. Security Program ................................................................................................................................. 54 C. Security Plan ........................................................................................................................................ 57 Appendix A: Resolution for Approval of Requirement for Community Transportation Systems to Implement System Safety Program Plans ....................................................................... 66 Appendix B: Employment Process Checklist ............................................................................................. 67 Appendix C: PATS Driver Education Form .............................................................................................. 69 Appendix D: Training Log for PATS Employee Training ....................................................................... 70 Appendix E: Matrix to Track Employees’ Annual Training for [Insert Year] ...................................... 71 Appendix F: Ride Check: Driver Education ............................................................................................. 72 Appendix G: Training Curriculums ............................................................................................................. 77 Appendix H: Qualifying Trainers/Instructors ........................................................................................... 97 Appendix I: Monthly Safety Meeting Report ............................................................................................. 98 Appendix J: Person County Government Safety Policy ......................................................................... 100 Appendix K: Drug and Alcohol Testing Policy ....................................................................................... 108 Appendix L: Maintenance Plan ................................................................................................................... 163 Appendix M: Bomb Threat Checklist ........................................................................................................ 191 129 1 GENERAL SYSTEM SAFETY PLAN MANAGEMENT DESCRIPTIONS OF ELEMENTS 1. POLICY STATEMENT AND AUTHORITY FOR SYSTEM SAFETY PROGRAM PLAN A. Effective October 2012, Moving Ahead for Progress in the 21st Century (MAP-21) mandated requirements for all public transportation to develop and implement a safety plan. As defined by MAP-21 public transportation is regular, continuing shared-ride surface transportation services that are open to the general public or open to a segment of the general public defined by age, disability, or low income. B. North Carolina Board of Transportation 2003 Resolution established the requirement for each transit system to develop and implement a System Safety Program Plan (SSPP). C. Establish the SSPP as an operating document that has been prepared for and approved by the transit system top management, chief executive officer or the governing board. D. The authority statement in the SSPP should define, as clearly as possible, the following: 1. The authority for establishment and implementation of the SSPP 2. How that authority has been delegated through the organization E. The SSPP must adequately address the SIX CORE ELEMENTS. 2. DESCRIPTION OF PURPOSE FOR SYSTEM SAFETY PROGRAM PLAN A. Address the intent of the SSPP and define why it is being written. B. Establish the safety philosophy of the whole organization and provide a means of implementation. C. A SSPP could be implemented for the following reasons: • To establish a safety program on a system wide basis. • To provide a medium through which a system can display its commitment to safety. • To provide a framework for the implementation of safety policies and the achievement of related goals and objectives. • To satisfy federal and state requirements. • To meet accepted industry standards and audit provisions. • To satisfy self-insurance or insurance carrier provisions. D. The relationship of system safety to system operations should be defined. E. All departments involved must have a clear definition of their individual responsibilities relative to the scope of the SSPP. Introduction 130 2 F. This section should also contain system safety definitions applicable to the operating systems. 3. CLEARLY STATED GOALS FOR VEHICLE SAFETY MANAGEMENT PROGRAM A. The overall goal of a SSPP is to identify, eliminate, minimize and control safety hazards and their attendant risks by establishing requirements, lines of authority, levels of responsibility and accountability, along with methods of documentation for the organization. B. These goals should be system-specific, tailored to the individual needs of the system, as well as being: 1. Long term - the goal must have broad and continuing relevance. 2. Meaningful - they must not be so broad as to be meaningless; desired results must be identified. 3. Realizable - any goal that meets the first two criteria but cannot be attained is meaningless. C. Example: 1. A goal might be to establish a high level of safety comparable to other transit systems in the U.S. 2. Identify, eliminate, minimize, and/or control all safety hazards 3. Provide appropriate action and measures to obtain necessary safety- related agreements, permits and approvals from outside agencies, where applicable. 4. IDENTIFIABLE AND ATTAINABLE OBJECTIVES A. Objectives are the working elements of the SSPP, the means by which the identified goals are achieved. 1. Must be quantifiable and meaningful. 2. Met through the implementation of policies. B. Policies are central to the SSPP and must be established by top management. 1. They set the framework for guiding the safety program, on a relatively long-term basis. 2. Policies are measurable. 3. Policies are methods for reaching a specified objective. C. Example: The establishment of a safety program incorporating public, patron, employee, and property safety including fire protection, loss prevention and life safety requirements. • Policies depend on the goals defined by the transit system and its safety philosophy. 5. SYSTEM DESCRIPTION/ORGANIZATIONAL STRUCTURE A. System Description 131 3 1. Briefly describe the system’s characteristics. The information should be sufficient to allow non-technical person and those not employed in transit to understand the system and its basic operation. 2. Components that should be included in the system description: a. History b. Scope of service c. Physical features d. Operations e. Maintenance f. System Modifications B. Organizational Structure 1. Organizational diagrams showing the title of each position. 2. Diagram showing the structure of the system safety unit identifying the key position 3. Diagrams showing the relationships and lines of communication between the system safety unit and other departments in the organization. 4. Describe the relationship of the transit system to local political jurisdictions. 132 4 A. Mission Statement: The Person Area Transportation System (PATS) is a community partner in shaping a livable community. We plan, maintain, and manage an effective and safe transportation system that provides access and mobility. B. Safety Policies Safety is the number one priority of PATS. In support of that goal, the primary importance of the SSPP policies and procedures is the reduction of accidents and injuries to transit customers, employees and the general public. Safety is a shared responsibility between system management and employees. It is the policy of PATS to provide a place of employment that is free from recognized hazards that could result in death or serious injury to employees, customers or the general public. It is the responsibility of each employee to report all incidents or unsafe conditions to their supervisor. Supervisors must immediately take necessary corrective action to prevent unsafe conditions. It is also the policy of PATS to require that safety training and the use of safe protective equipment and procedures are adhered to at all times. Individual employees are expected to perform their duties in a safe and responsible manner, as safe work behavior is a condition of employment. Prohibited behaviors are behaviors that are in violation of the SSPP. Such behaviors include behaviors that threaten the safety of employees, customers and the general public. Other unacceptable behaviors include those that result in damage to system, employee or public property. An employee who intentionally violates safety policy and procedures will be subject to appropriate disciplinary action, as determined by the findings of an investigation. Such discipline may include warnings, demotion, suspension or immediate dismissal. In addition, such actions may cause the employee to be held legally liable under State or Federal Law. PATS also developed this SSPP in part to fulfill the requirement by the North Carolina Board of Transportation that each transit system develop and implement 133 5 a SSPP. See Appendix A for the North Carolina Board of Transportation’s 2003 Resolution. C. Goals: As a public transportation provider in North Carolina, PATS aims to meet statewide safety goals, which include: • Instilling a safety attitude and a safe work place/customer service environment • Establishing a commitment to safety • Developing and maintaining a comprehensive, structured safety program • Developing and maintaining safety standards and procedures • Providing formalized safety training • Reducing accident and injury rates • Selecting equipment that promotes and enhances safety • Safeguarding hazards • Making necessary changes in the system to uphold safety • Establishing an incentive/reward program that rewards safe employee practices • Increasing employee safety awareness D. System Description PATS is a consolidated transportation system operating in Person County, NC. PATS offers subscription route and demand-response transportation by contractual agreement with the following human service organizations: • Piedmont Community College • Person County Council on Aging • Person County Department of Social Services 134 6 • Person County Health Department • Roxboro DaVita • Person Industries E. Safety sensitive positions • Transit Specialist (Full Time and Part Time) • Clerk / Dispatcher • Administrative Assistant • Transportation Manager Rural General Public (RGP) service is available on all of our subscription and demand- response routes. All service is accessible to persons with disabilities. The PATS fleet of consists of the following vehicles: • Five 14-passenger lift-equipped buses, • Three 13-passenger vans, and • Five 9-passenger lift-equipped vans. • One 6-passenger mini van Service Area PATS serve all of Person County. Person County is a rural county located near the center of North Carolina encompassing 404 square miles. The ridership of PATS is comprised mainly of the clients and consumers of human service agencies in Person County that contract with PATS. However, PATS services are open to the general public, and include transportation for work, recreation, medical services, and shopping. Aside from local trips, PATS also serves some destinations outside of Person County, specifically destinations requested by contracted agencies for their clients and out-of-town medical appointments for the general public. Days and Hours of Service PATS operates under Person County guidelines; office hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. PATS is closed for the following holidays: Independence Day Labor Day Thanksgiving Day after Thanksgiving Christmas Eve Christmas Day New Year’s Day Martin Luther King, Jr.’s Birthday Good Friday Memorial Day Veteran’s Day 135 7 F. Driver Handbook Each PATS driver is required to read and keep a copy of the PATS Transportation Driver Handbook upon hire. Upon completion of reading the handbook, each driver is required to sign a signature card that acknowledges their understanding of relevant policies and procedures. The signature card will be retained by the Transit Director as record that each driver has read and completed the handbook. G. Organizational Structure H. SSPP Outline This SSPP consists of and addresses the six core elements required by the North Carolina Department of Transportation, Public Transportation Division (NCDOT-PTD): 1. Driver/Employee Selection 2. Driver/Employee Training 3. Safety Data Acquisition/Analysis 4. Drug and Alcohol Abuse Program 5. Vehicle Maintenance ORGANIZATIONAL STRUCTURE FISCAL YEAR 2013 DEPARTMENT NUMBER 4520 DEPARTMENT NAME PATS County Manager PATS Transportation Advisory Board PATS Transit Manager Admin. Support Assist Clerk / Dispatcher Drivers General Services Director Dispatcher 136 8 6. Security All of the elements listed are equal in importance, and PATS must follow all the policies and procedures described in this SSPP. Such compliance will ensure that we meet all Federal Transportation Administration (FTA) and NCDOT-PTD policies and regulations. The following provides a brief summary of each element in the SSPP: Driver/Employee Selection: Fair hiring practices are used to select employees. Each potential employee will complete a written application. The Executive Director and/or appointed official and supervisor shall interview each potential employee. Driver/Employee Training: The minimum requirements for vehicle operator training are Defensive Driving, Americans with Disabilities Act, Bloodborne Pathogens and Emergency Procedures for Vehicle Operators. In addition to the minimum requirements the follow actions must be completed: 1. The training must be completed annually 2. The training material must be on file for review by NCDOT-PTD 3. Records of each individual trained must be retained on file for five years 4. Each driver must have an annual driver’s performance evaluation to provide refresher training, assess skills, techniques, knowledge, etc. Safety Data Acquisition/Analysis: The goal of the SSPP is the reduction of accidents and injuries to transit customers, employees and the general public. Safety is a shared responsibility between system management and employees. It is the policy of PATS to provide a place of employment that is free from recognized hazards that could result in death or serious injury to employees, customers or the general public. It is the responsibility of each employee to report all incidents or unsafe conditions to their supervisor. Supervisors must immediately take necessary corrective action to prevent unsafe conditions. Prohibited behaviors are behaviors that are in violation of the System Safety Policy. Such behaviors include behaviors that threaten the safety of employees, customers and the general public. Other unacceptable behaviors include those that result in damage to system, employee and public and/or private property. An employee who intentionally violates the safety policy and procedures will be subject to appropriate disciplinary action, as determined by the findings of an investigation. Such discipline may include a warning, 137 9 demotion, suspension or immediate dismissal. In addition, such actions may cause the employee to be held legally liable under State or Federal Law. Drug Alcohol and Abuse Program: The goal is to provide a safe, healthy and productive drug-free work environment for all employees. A person being under the influence of a drug or alcohol while on the job poses serious safety and health risk to the user, co-workers as-well-as passengers. PATS has established a policy of a drug-free work environment. A standard of zero tolerance for use of alcohol, illegal substances, or the misuse of prescription medications during work hours or the presence of these substances in the body during work hours regardless of when consumed. Random drug test will be administered. See Drug and Alcohol Policy for further details. Vehicle Maintenance: The goal is to ensure each vehicle, wheelchair lift and installed equipment is properly maintained to maximize the service life, maintain reliability, mitigate high maintenance costs and sustain proper safety and mechanical condition. To accomplish this goal we will at a minimum adhere to the manufacturer’s maintenance/service manuals. Security Element: The overall purpose of the Security Program is to optimize -- within the constraints of time, cost, and operational effectiveness -- the level of protection afforded to vehicles, equipment, facilities, passengers, employees, volunteers and contractors, and any other individuals who come into contact with the system both during normal operations and under emergency conditions. The security of passengers and employees is paramount to promoting the objectives of FTA and NCDOT. We will take all reasonable and prudent actions to minimize the risk associated with intentional acts against passengers, employees and equipment/facilities. To further this objective, we have developed security plans and procedures and emergency response plans and procedures. The plans have been coordinated with local law enforcement, emergency services and with other regional transit providers, which addresses the conduct of exercises in support of their emergency plans, and assessment of critical assets and measures to protect these assets. I. Annual Review The SSPP will be updated as changes occur. PATS will review the SSPP at least annually to ensure all information is current. The annual review and updates must be adopted by the board and certified by NCDOT/PTD. 138 10 J. Governing Board Adoption The operational policies and procedures outlined in the SSPP were adopted by the PATS governing board, the Person County Board of Commissioners. In adopting the SSPP, the PATS governing board provides the PATS Transit Director with the authority to implement the SSPP, with the assistance of PATS employees as he or she sees fit. Date of Original Adoption_____________________________________ Transit Director (Signature) _______________________ Governing Board Chairman (Signature) ___________________ Dates of Governing Board Adoption of Changes to SSPP Transit Director Signature Governing Board Chairman Signature 139 11 Driver and Employee Selection A. Review of Job Descriptions for Drivers and Safety Sensitive Personnel Job descriptions should be reviewed by the Transit Manager annually. New or updated job descriptions should be approved by the governing board as required by County hiring procedures. The following table documents the review dates and approvals received as necessary. Annual Reviews of Job Descriptions for Drivers and Other Safety Sensitive Personnel Date of Annual Review Signature of Reviewer Changes Made to Job Descriptions (Y/N) Date of Governing Board Approval for Changes Section 1 140 12 B. Process for Selecting Drivers and Other Safety Sensitive Employees Each potential employee shall complete a written application, and then undergo an interview with the PATS Transit Manager or an appointed supervisor. PATS requires that candidates possess the following qualifications: Physical Requirements Each applicant must meet the requirements defined in 49 CFR Part 391.41 of the Federal Motor Carrier Safety Regulations, in addition to the following requirements: Eyesight – Drivers must have vision in both eyes, normal depth perception, normal peripheral vision and be free of any disease or condition that could impair vision. Drivers must have 20/40 vision in each eye with or without corrections, and 140 degrees or better horizontal vision. Drivers must be able to distinguish between green, red and yellow. Hearing – Drivers shall have adequate hearing to assure safe response to vehicle horns, emergency vehicle sirens, and train signals. Physical Ability – Must have the physical strength to assist wheelchair passenger and other ADA passengers when loading and unloading the vehicle. Age – Drivers shall be at least twenty-one (21) years of age. Knowledge of English Drivers can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records Driver Requirements Drivers transporting people shall hold a valid NC Driver’s License or Commercial Driver’s License (CDL) as appropriate. In order to be considered for employment all potential employees must provide a printout of the Bureau of Motor Vehicle (DMV) report issued within the past ten (10) days. In no case will an individual be given a road test, placed in training, or allowed to operate an agency vehicle without a DMV check that is in 141 13 compliance with this policy and has been approved by the Transit Director. The criteria include: • Good driving record with no Driving While Intoxicated (DWI), Driving Under the Influence (DUI) or similar charges, reckless driving, railroad crossing violations or leaving the scene of an accident offenses. • No more than a total of two moving violations or accidents within the last three years. • No suspended or revoked licenses within the past five years for moving violations or violations of criminal laws. • Any combination of violations, unfavorable road observations or accidents that indicates a pattern of unsafe vehicle operation behavior, whether on or off the job. • Minimum of two years driving experience. • Ability to perform simple math. • Reasonable knowledge of the service area and ability to read basic maps. • A road test given by a designated Agency Supervisor is required. • A written driving skills test is required. Operating Skills Drivers shall have experience in safely driving some type of motor vehicle (including private automobile) for not less than five years, including experience throughout the four seasons. Criminal Record Checks An original criminal record check, issued within the past 10 days, shall be obtained as part of the application process. Persons with felony convictions of any sort are unacceptable. Other unacceptable convictions include crimes of violence, drug usage or sales, physical abuse, fraud or theft. A pattern of unlawful behavior shall also disqualify an applicant. The procedures for selecting a safe driver involve having driver candidates undergo the following: • A pre-employment driving test • A pre-employment physical exam • A pre-employment psychological screening test • A background investigation and fingerprints (five years) • Submission of driving record (five years) • No positive drug or alcohol test results within the last two years • Pre-employment drug testing • Basic training in driver skills 142 14 • Orientation based on individual skills • Defensive driving skills training • Refresher driver training (if applicable) • Customer Sensitivity Training • ADA Requirement Training (Wheelchair Lift and Securement) • Emergency Procedure Training (Evacuating) The Transit Director completes an Employment Process checklist, attached as Appendix B, per candidate interviewed. See the next section for training procedures once drivers are hired. C. System for Monitoring Drivers’ Licenses, Certifications, and Other Qualifications The Transit Director or other operations supervisor is responsible for monitoring employees’ current employment status, drivers’ licenses, certifications, and other relevant qualifications. At least annually, the supervisor reviews the drivers’ motor vehicle records and determines if they have any convictions or violations that would disqualify them from driving PATS vehicles. The driver evaluation form based on drivers’ motor vehicle records is attached in Appendix C. The following constitute grounds for disqualification of a driver: 1. A driver is disqualified and will be terminated for the loss of his / her North Carolina Driver’s License for any reason. 2. Disqualification for criminal offences, including: A. Operating a motor vehicle under the influence of alcohol, or a controlled substance such as an amphetamine, a narcotic drug, a derivative of a narcotic drug or any impairing substance anytime on or off duty. B. Transportation, possession, or unlawful use of a controlled substance, amphetamines, narcotic drugs, formulations of an amphetamine, derivative of narcotic drugs or any impairing substance at anytime on or off duty. C. Leaving the scene of an accident. D. Conviction of a felony. *If any of the above occurs to any PATS employee, they must inform management immediately. 143 15 The Transit Director also tracks employees’ current employment status and the expiration dates of their drivers’ licenses in the table below. The supervisor maintains documentation that all drivers have valid operator’s licenses. Drivers’ Employment Status and License Expiration Dates Employee ID # Employment Status (Full- or Part-Time) License Expiration Date 144 16 Driver/Employee Training A. Training Program for Drivers and Other Safety Sensitive Employees PATS will follow NCDOT-PTD’s Minimum Training Standards for Community and Human Service Transportation System Vehicle Operators (effective October 20, 2011), which are outlined below.1 The Transit Director or safety/training supervisor should contact the NCDOT-PTD regional safety and training specialist with any questions or concerns about these training standards. 1. Defensive Driving • Shall include all vehicle operators, including any employees that operate the vehicles in revenue service or carry passengers for any other trip purpose; • Initial training must be a certified program, or curriculum must be equal to an existing certified program. • Training must be completed upon hire and annually. 2. Americans with Disabilities Act (ADA) • Shall include at a minimum the following training ( for further guidance refer to 49 CFR Part 37—Transportation Services for Individuals with Disabilities (ADA) • Sensitivity training • Passenger assistance • Wheelchair handling 1 Source documents for these training standards include: Federal Transit Administration (FTA) Circular 9040.1F “Non-Urbanized Area Formula Program Guidance and Grant Application Instructions” effective April 1, 2007, Section X (see 49 U.S.C. Chapter 53 - Section 5329: Investigation of Safety Hazards); 29 CFR 1910.1030(g)(2)-Bloodborne pathogens-Information and Training; 49 CFR 655.14-Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations-Education and Training Programs; and 49 CFR 37.173-Americans with Disabilities Act- Training requirements. Section 2 145 17 • Wheelchair securement ( passenger and mobility) • Wheelchair lift inspection • Wheelchair lift operation ( normal and emergency) • ADA requires training all personnel to “proficiency,” which is defined as expert performance. • Training must be completed upon hire and annually. 3. Bloodborne Pathogens • Shall follow the Occupational Safety and Health Administration guidelines for the training as listed in Standard 29 CFR 1910.1030(g)(2) • The OSHA Standard spells out the content of the training. • Training must be completed upon hire and annually. 4. Emergency Procedures for Vehicle Operators Shall include all procedures required to report or react to an emergency by transit system staff: • Communication and notification procedures • Accident/Incident reporting procedures • Passenger handling procedures • Vehicle and facility evacuation procedures • Driver and passenger security training • Emergency evacuation procedures and training • Emergency equipment usage • First aid – drivers must be trained in first aid to include use of kit; • Bloodborne Pathogens – drivers must be trained in bloodborne pathogens to include use of kit and transit system specific engineering controls to minimize driver exposure, cleanup procedures and waste disposal; • Emergency triangles – drivers must be trained to properly setup equipment; • Fire extinguishers – drivers must be trained to properly inspect and use equipment; • Web cutter – drivers must be trained to properly use equipment; and • Reflective vest will be worn by drivers when performing job functions. 146 18 5. Ride Check – Driver Evaluations • Newly hired drivers must have a Ride Check – Driver Evaluation before being allowed to operate a transit vehicle unsupervised in revenue service. • All drivers must have an annual evaluation to assess the driver’s performance of techniques, skills and knowledge gained through training of each of the above categories. • Remedial training will be provided as needed in addition to the required annual training. • Training must be completed upon hire and annually. 6. Illegal Drug Use • Shall include all training on the effects and consequences of prohibited drug use on personal health, safety, and the work environment, and on the signs and symptoms that may indicate prohibited drug use. • This shall be done upon hire. (Required under 49 CFR 655.14) 7. General • All new hires must complete all of the minimum training requirements before operating a transit vehicle unsupervised in revenue service. • Drivers that are not meeting proficiency, expert performance level, must be given remedial training until they are proficient. • Refresher training must be completed annually (within one year of last training date). • All of the training materials and documentation must be on file for review by the NCDOT-PTD. Materials shall include but not be limited to course outline ( may be included in instructor’s manual), instructor’s manual, sample student manual ( if one is used), handouts and copy of Power Point slides if used in lieu of instructor’s manual. • Records of qualifications and training performed (for each individual trained) must be kept on file for a minimum of five years. Records shall include proof of attendance (roster or certificate of completion, if provided), date of the course, and certification (if applicable) of instructor. 147 19 8. Minimum Training Standards Reporting Procedures • Grantees must submit the following information to the Safety and Training Unit: o Number of employees who received training by category/type • A spreadsheet will be provided by the Safety and Training Unit for the purposes of reporting training. • The report must be submitted no later than the 15th day of the month following the end of the quarter (Dates due: January 15, April 15, July 15 and October 15) • Submit reports by e-mail to the Safety and Training Specialist assigned to your area and courtesy copy to safetyptd@ncdot.gov All new hires must have all of the minimum training requirements completed as soon as possible, but no later than 90 days of hire. New hires must complete Defensive Driving and ADA training prior to starting revenue service. B. Training Materials PATS will provide comprehensive driver’s training through various mediums, including training manuals, DVDs, and on-the-road sessions. All of the training materials must be on file for review by the NCDOT-PTD. Training materials shall include, but not be limited to: • Course outline (may be included in instructor’s manual), • Instructor’s manual, • Sample student manual (if one is used), • Handouts, and • Copy of Power Point slides, if used in lieu of instructor’s manual. C. Refresher Training Refresher training must be done annually for most of the topics listed in the Training Program, except for First Aid, the refresher training for which may be completed every two years. PATS will generally provide trainings in December and April, and will send employees to attend additional trainings provided by NCDOT or other certified programs as needed. PATS will have an ongoing retraining program to: 1. Improve employees’ skills, attitudes, and apply methods to increase existing performance standards. 148 20 2. Assist employees in becoming familiar with new equipment, technology, and operations to be introduced into the system. 3. Provide an ongoing training system through employee staff meetings, which are mandatory. Employees who have unexcused absences from staff meetings may face disciplinary action. Any employee who is absent from a staff meeting must provide the Transit Director or safety/training supervisor with a written statement detailing why he or she was absent. 4. Supply employees with adequate training to perform the job of Transit Specialist. 5. Ensure that all drivers are trained in accordance with NCDOT PTD guidelines. At refresher trainings, employees will review applicable policies and training materials. D. Records of Training Performed Records of training performed must be kept on file, one for each employee trained, for a minimum of five years. Records shall include: • Proof of attendance (roster or certificate of completion, if provided), • Date of the course, • Type of instruction delivery (instructor led, self-instruction, one-on-one coaching, etc.), and • Name and certification (if applicable) of instructor. As shown in Appendix D, a training log will be recorded for each employee and filed in the Master Book, located in the PATS office. In addition, the Transit Director or safety/training supervisor should maintain an annual matrix of all employees and the trainings they have undergone, in order to track the required refresher trainings. Appendix E includes a sample matrix to document annual training for the topics required in NCDOT-PTD’s minimum training standards. Additional trainings may be added as appropriate for PATS employees. E. Evaluating Driver Performance The Transit Director or safety/training supervisor will periodically (at least annually) evaluate each driver’s performance of the techniques, skills, and knowledge required under each of the training topics. Each PATS driver will have a ride check evaluation not less than annually. The first evaluation is due before the driver operates a vehicle unsupervised in revenue service and the 149 21 second should be accomplished on or near their hiring date which will serve as their annual evaluation. New employees require three evaluations within the first year of employment. Periodic or special performance evaluations are subject to determination by competent authority, such as the system manager and the immediate supervisor. Each PATS employee will be evaluated by the Transit Director, or his or her immediate supervisor. The Transit Director or supervisor will complete a Ride Check driver evaluation form, which is included in Appendix F, along with an explanation sheet. Each PATS employee will receive a completed driver evaluation form at least annually, and the immediate supervisor and the employee will sign and date the evaluation form in the appropriate places after personally reviewing it with him/her. The employee may attach comments to explain or clarify any points made in the evaluation. It will then be filed in the employee’s personnel record in a confidential manner. Evaluation results may be used as the basis for promotion, salary actions, demotions, suspensions, dismissals, and other actions. All performance appraisals are maintained in a secure manner. F. Remedial Training The supervisor that conducts the driver evaluations will note areas where the driver has not achieved “proficiency”, which is defined as expert performance. The supervisor will discuss the evaluation results with the employee, and together they will plan out a course of action to address areas for improvement. Remedial training will be provided as needed, in addition to scheduled trainings. Under direction and supervision of the safety/training supervisor, the driver can undergo remedial training at: 1. The PATS office, utilizing various mediums including training manuals, films, and on-the-road sessions; or 2. A relevant NCDOT-sponsored training, certified program, or similar curriculum offered at an external site. After the driver has completed the necessary remedial training, the supervisor will perform another driver evaluation to determine if the driver has achieved proficiency in the techniques, skills, and knowledge required under the training topics. If the supervisor deems it necessary, the driver may be required to undergo additional remedial training. As with any other training, records of remedial training will be filed in the employee’s personnel record in a confidential manner. 150 22 G. Training Curriculums and Schedules All employees will undergo the required NCDOT-PTD trainings at least annually. The Transit Director or designated safety/training supervisor will manage training curriculums or lessons plans to support in-house training courses, and update the curriculums as necessary. Both visual and audio materials (i.e., presentations, handouts, training videotapes) may be utilized to carry out curriculums. Training will also include one-on-one coaching to ensure that drivers are proficient in the use of safety equipment and safe practices, and to develop uniformity in operating practices among drivers. Individual coaching may also be used to improve driving skills. This section describes the topics that should be addressed in the training curriculums to meet NCDOT-PTD’s Minimum Training Standards for Community and Human Service Transportation System Vehicle Operators. The content of the training curriculums is included in Appendix G. Defensive Driving All defensive driving courses will be part of a certified program or curriculum, such as the Smith System program. Several topics may be covered in training drivers in accident and collision prevention, including: • Backing procedures, • Crossing railroad tracks, • Dealing with brake failure, • En-route procedures, and • Night-time driving. Americans with Disabilities Act This type of training helps drivers learn passenger assistance and sensitivity techniques for serving older and disabled passengers, including topics such as: • Helping passengers with personal assistant devices, • Transporting elderly passengers, • Wheelchair boarding methods, • Wheelchair lift and securement, and • Securing an occupied wheelchair. Bloodborne Pathogens The training on bloodborne pathogens shall follow the Occupational Safety and Health Administration guidelines for the training as listed in Standard 29 CFR 1910.1030(g)(2). 151 23 Emergency Procedures for Vehicle Operators This training reviews the procedures (communication and notification, passenger handling, vehicle evacuation, etc.), use of equipment (web cutters, fire extinguishers, etc.) and protocols (radio communication, after accident reporting, etc.) that drivers should follow in the event of an emergency. This training includes evacuation of passengers, including older adults and persons with disabilities, from transit vehicles and fire safety response techniques and equipment use. Employees also receive training on first aid/CPR and on accident and incident reporting procedures. Simulation exercises provide a hands-on component for this training as needed. All vehicles are outfitted with a blood-borne pathogen kit, a first aid kit, a fire extinguisher, bi-directional reflective triangles, and web cutters. The Transit Director or safety supervisor spot checks the vehicles at least once a month to ensure the safety equipment is operable, accessible, and ready for use in an emergency situation. The Transit Director will coordinate with local or regional emergency management teams or divisions, and require drivers to participate in relevant emergency management drills as needed to ensure that PATS drivers are prepared for emergencies. Illegal Drug Use This training follows the requirements of FTA’s drug and alcohol regulations, rules, and notices, found at 49 CFR Parts 655 (Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations) and 40 (Procedures for Transportation Workplace Drug and Alcohol Testing Programs).2 PATS’ illegal drug use training reviews the effects and consequences of prohibited drug use on personal health, safety, and the work environment, as well as the signs and symptoms that may indicate prohibited drug use. This training will include review of the PATS Drug and Alcohol Policy. PATS Operations Policies In addition to NCDOT-PTD’s minimum training requirements, all PATS employees will also receive training regarding PATS operations policies. This training will help employees understand their roles in daily operations and the procedures for specific circumstances. Training on PATS operations policies may include, but are not limited to: 2 These regulations may be reviewed in their entirety at the FTA website, http://transit- safety.fta.dot.gov/DrugAndAlcohol/Regulations/Regulations/default.asp. 152 24 • Organizational structure • Customer relations techniques (i.e., answering phones, being friendly) • Proper operation of communication equipment (i.e., cell phones) • Scheduling and dispatch functions • Cash management (i.e., fare collection and verification with driver manifests) • Personnel issues • Maintenance • Continuity of operations • Planning • Coordination • Title VI. PATS has policies or procedures for all these operational topics, which will be reviewed in the training for employees. H. Process to Identify Trainers The PATS Transit Director or safety supervisor will work with NCDOT-PTD to identify trainers. The trainer must be knowledgeable about the training topics and have access to training materials; trainers should be certified as required by FTA or NCDOT-PTD.3 In many instances, the Transit Director or safety supervisor may act as the trainer, or NCDOT-PTD may provide a trainer or organize a training session to review relevant updates to training topics. PATS may also choose to send drivers to trainings held by third parties, such as the Institute for Transportation Research and Education (ITRE) at North Carolina State University. Appendix H includes a list of current qualified trainers or instructors that PATS may use for trainings. I. Standards for On-The-Job Training Evaluation PATS Transit Director implements standards and policies pertaining to the conduct of on-the-job training (OJT). Personnel who are designated by the Transit Director and are trained in the particular topic and appropriate instructional techniques peculiar to OJT conduct and evaluate OJT. OJT is conducted using valid methods (training objectives), approved training materials, and a planned and logical instructional sequence. The Transit Director may conduct OJT, or designate particular staff who will become specialized OJT trainers in particular areas, learning to use available course materials and evaluation standards. 3 Center for Urban Transportation Research, presentation on Developing a Compliant Drug and Alcohol Training Program, http://www3.cutr.usf.edu/byrnessamsite/section%202/Developing%20a%20Compliant%20Drug %20and%20Alcohol%20Training%20Program.ppt. 153 25 Completion of OJT and task qualification is by actual task performance whenever possible. When the task cannot be performed, but is simulated or walked-through, the conditions of task performance, references, tools, and equipment reflect actual performance of the task to the extent feasible (for example dealing with an emergency situation). Task performance evaluation is conducted using valid methods and consists of evaluating trainee performance using established standards prior to task or job qualification. The evaluation factors are defined appropriate to the topic, but in general are based on the training topics specified in Appendix G. J. Safety Meetings and Incentives PATS conducts regularly scheduled safety meetings and incentives to promote safety awareness among the drivers and other safety sensitive personnel. Safety Meetings PATS conducts safety meetings quarterly with a Safety Committee that consists of the Transit Director or safety supervisor and three or four drivers. The Safety Committee discusses safety issues, plans trainings, assists with accident investigations, manages the Safety Incentive Program (described below), and promotes the Safety Awareness Program (see next section). All PATS employees are also required to attend monthly safety meetings, which are planned by the Transit Director or Safety Committee. See the next section for more details. Safety Incentive Program The Safety Incentive Program is based upon positive reinforcement of good driving skills. Key elements include. 1. Standards must be set high but be attainable so as not to reward mediocre behavior. 2. The incentive must be earned. 3. The incentive must have some personal value, whether it be an elevation in status, physical reward, or both. 4. The award should be based upon performance over a reasonable period of time – not too long or short. For safe driver awards, a yearly interval is appropriate. For other safety promotions such as contests, three or six months are appropriate. 5. For drivers, individual performance rather than group performance should be used as a criterion. 6. It is better for many participants to receive small awards rather than one person to receive a big reward. 154 26 7. The presentation of an award should be preceded by a celebration to emphasize the importance. Awards: Every driver who completes a year (1,500 hours or 25,000 miles) or more of safe driving will earn a Safe Driver patch, denoting the number of years of continuous safe driving, and monetary awards at each of the following levels: One Year - Cash Award or Gift Card Two Years - Cash Award or Gift Card Three Years - Cash Award or Gift Card Four Years - Cash Award or Gift Card Five Years - Cash Award or Gift Card Over Five - Gift Card + additional Gift Card value for each year over 5 years Ten Years - Cash Award or Gift Card In addition, to encourage family support of the safe driver, the spouse or significant other will receive an appropriate gift and recognition. The safety awards will be presented at PATS staff meetings. K. Maintenance Training PATS contracts out its vehicle maintenance, so it does not provide in-house training of maintenance personnel in the use of specialized tools, heavy equipment operation, etc. 155 27 Safety Data Acquisition/Analysis A. Purpose According to the NCDOT-PTD Standard Operating Procedure (SOP) for the review of the SSPP: Understanding safety data is an important step toward allocating important (and often scarce) resources to implement safety program elements. Safety data relative to transit provider operations can be used to determine safety trends in system operation. The data include information gathered from within the system on safety-related events such as passenger injuries or claims, employee injuries, accidents, incidents, and preventability. Driver reports (sometimes called logs) can be an important resource to help identify safety problems, such as dangerous stop locations, problems with vehicle equipment, safety problems with the route, and other issues. The data is useful in a formal hazard identification and resolution process to help identify hazards before they cause accidents. The data may also help improve system performance, not only in respect to safety, but also in overall delivery of service to the riding public. In addition, trend analyses of safety data can help determine the effectiveness of safety initiatives that have been implemented.4 Vehicle Camera Procedures: • The system activates upon vehicle ignition, and continues recording twenty minutes after the vehicle is shut down. • The recorder will store 4 to 6 weeks of data (under normal use, after this period the system will start recording over the oldest data). • The hard drives are easily accessed by two supplied keys. One key opens the outer cover which restricts access to the DVR, and the second key is used to remove the hard drive. 4 http://www.ncdot.org/nctransit/download/SSPP.pdf Section 3 156 28 • Hard drives can be removed and brought to any computer with viewing software installed and opened for review. • Recorders can be accessed wirelessly when vehicles are in the lot where the download access point is setup. • Video recordings of significance can be saved in SEON or Windows Media Player format. B. Safety Objectives In the transit environment, when properly applied, system safety: 1. Ensures safety is addressed during system planning, design and construction 2. Provide analysis tools and methodologies to promote safe system operation through the identification of safety hazards and the implementation of technology, procedures, training, and safety devices to resolve these hazards 3. Creates a proactive transit safety culture that supports employee safety and safe system operation through motivated compliance with agency rules and procedures and the appropriate use and operation of equipment. C. NCDOT Safety Philosophy Statements A Safety Philosophy is part of the NCDOT mission. As a North Carolina public transit system, PATS upholds this mission by acknowledging and implementing the NCDOT safety philosophy statements shown below: • All accidents and injuries can be prevented. • Management/supervisors are responsible, and will be held accountable, for preventing injuries and occupational illnesses. • Occupational safety and health is part of every employee's total job performance. • Working safely is a condition of employment. • All workplace hazards can be safeguarded. • Training employees to work safely is essential and is the responsibility of management/supervision. 157 29 • Preventing personal injuries and accidents is good business. D. Safety Terms and Definitions Accident An unforeseen event or occurrence that results in death, injury, or property damage – System Safety Program Training Participant’s Guide. An incident involving a moving vehicle. Includes collisions with another vehicle, object, or person (except suicides) and derailment/left roadway. This also includes Personal Casualties incidents on the vehicle and entering/exiting the vehicle. – Federal Transit Administration (FTA) - Safety Management Information Statistics (1999 SAMIS Annual Report) (2000) http://transit-safety.volpe.dot.gov/publications/default.asp Occurrence in a sequence of events that produces unintended injury, death or property damage. Accident refers to the event, not the result of the event. – National Safety Council (NSC), National Safety Council Statistics Glossary [online] (Research & Statistics, 25 July 2000[15 March 2002]); http://www.nsc.org/lrs/glossary.htm Hazard Any real or potential condition that can cause injury, death or damage to or loss of equipment or property - theoretical condition - identified before an incident actually occurs - FTA - Implementation Guidelines for State Safety Oversight of Rail Fixed Guideway Systems (1996) http://transit-safety.volpe.dot.gov/publications/default.asp Incident An unforeseen event or occurrence which does not necessarily result in death, injury, contact or property damage - FTA - Implementation Guidelines for State Safety Oversight of Rail Fixed Guideway Systems (1996) http://transit-safety.volpe.dot.gov/publications/default.asp Collisions, personal casualties, derailments/left roadway, fires, and property damage greater than $1,000 associated with transit agency revenue vehicles and all transit facilities - FTA - Safety Management Information Statistics (1993 SAMIS Annual Report) (1995) http://transit- safety.volpe.dot.gov/publications/default.asp 158 30 Risk Probability of an accident multiplied by the consequences of an accident (often in $) - System Safety Program Training Participant’s Guide. Exposure or probable likelihood of a hazard (accident, crisis, emergency or disaster) occurring at a system. Risk is measured in terms of impact and vulnerability - FTA - Critical Incident Management Guidelines (1998) http://transit-safety.volpe.dot.gov/publications/default.asp Safety Freedom from those conditions that can cause death, injury, occupational illness, damage to or loss of equipment or property, or damage to the environment – Military Standard 882-D. Freedom from danger - FTA - Implementation Guidelines for State Safety Oversight of Rail Fixed Guideway Systems (1996). http://transit-safety.volpe.dot.gov/publications/default.asp Security Precautions taken to guard against crime, attack, sabotage, espionage, etc. – The Learning Network, Inc., A-Z Dictionary [online] (2000-2002[15 March 2002]) http://www.infoplease.com Freedom from intentional danger - FTA - Implementation Guidelines for State Safety Oversight of Rail Fixed Guideway Systems (1996) http://transit-safety.volpe.dot.gov/publications/default.asp System Security All activities associated with providing security to transit patrons and securing transit property including supervision and clerical support. Includes patrolling revenue vehicles and passenger facilities during revenue operations; patrolling and controlling access to yards, buildings and structures; monitoring security devices; and, reporting security breaches – US Department of Transportation, Bureau of Transportation Statistics, Transportation Expressions [online](1996[15 March 2002]) http://www.bts.gov/btsprod/expr/expsearch.html E. Safety Awareness Program The acquisition of safety data relies heavily on the participation of drivers, who are on the roads everyday and are often the first responders in accidents or incidents. PATS conducts an ongoing safety awareness program for its drivers and other 159 31 staff members with two purposes in mind: to help prevent accidents and injuries, and to collect safety data for incidents that do occur. The Transit Director or safety supervisor is responsible for managing the Safety Awareness Program, with the assistance of the Safety Committee. The Safety Awareness Program includes training and educational components. The various trainings were described in Section 2 of this plan. The educational component involves notifying employees of PATS’ safety goals, policies, and procedures; updates to applicable safety regulations; explanations of accidents or incidents that occur; upcoming trainings; and other safety issues. This safety awareness is implemented through various means, including but not limited to: • Hanging posters in the PATS office • Posting notices to employees in the PATS office • Mailing hard copy letters to employees • Emailing employees • Calling employees • Attaching letters to employees pay stubs • Discussions at PATS staff meetings • Discussions at PATS Safety Committee meetings F. Analysis of Accidents and Incidents When an accident or incident occurs, the driver should notify dispatch or the PATS office immediately. The Transit Director or safety supervisor responds to the scene immediately, and after making sure that all injuries are being treated, conducts an investigation of the accident or incident. After speaking with the PATS driver, other parties involved, witnesses, and the police (where applicable), the Transit Director or safety supervisor determines if the accident or incident was “avoidable” or “unavoidable.” G. Personnel Policy Regarding Safety, Performance, and Discipline Procedures In pursuing “safety awareness”, employees are expected to: • Abide by the safety rules and regulations of the organization. • Regard the safety of fellow workers at all times. • Report any unsafe condition to the Supervisor. • Contribute ideas and suggestions for improving the safety of conditions or procedures to the Supervisor. • Use individual knowledge and influence to prevent accidents. • Attend safety training sessions. • Report accidents and injuries immediately. 160 32 It is the responsibility of each employee of the Transit System to abide by all rules and regulations and to comply with all laws pertaining to safety and health in the workplace. This includes reporting all violations that he or she may incur on his or her driver’s license. A vehicle driver’s license is a privilege granted to the driver by the state. It is also a prerequisite to a PATS driver’s employment at the agency. Accidents, moving violations, vehicle equipment violations, etc., whether in a PATS vehicle or a personal vehicle, must be reported to PATS. It is the responsibility of the Transit Director or safety supervisor to provide explicit instructional and procedural safety training for each employee. Safety becomes a shared responsibility between management and the employee, and working safely is a condition of employment. Employees are required to identify, report, and correct unsafe conduct and conditions. Under (OSHA) 29 CFR part 1910; employees have the right to report any unsafe working conditions without being subjected to any retaliation whatsoever. Each employee must be an integral part of the System Safety Program. All transit employees are required to attend monthly safety meetings. Safety meetings are very useful ways of training employees and promoting safety awareness. Safety meetings and committees are used to present information, discuss problems and new ideas, and discuss recent accidents and injuries. The designated Safety Committee Chairman completes a Monthly Safety Meeting Report, shown in Appendix I, to document the requisite monthly safety meetings. Copies of these reports are stored in the PATS office. The safety commitments of PATS drivers and safety sensitive positions shall include, but shall not be limited to, the following: 1. Wearing the prescribed uniform and safety shoes as required. 2. Reporting promptly and in writing, to your supervisor, all injuries and illnesses associated with the jobs. 3. Reporting, no matter how slight, all fires, accidental damage to property, hazardous material spills and other emergency occurrences to your supervisor. 4. Disposing of all hazardous materials in an acceptable and lawful manner. 5. Working under the influence of alcohol or illegal drugs is specifically forbidden. Use of prescription drugs, which may affect your alertness or 161 33 work abilities, shall be reported to your supervisor (49 CFR parts 40 and 655) 6. Taking care not to abuse tools and equipment, so these items will be in usable condition for as long as possible, as well as ensure they are in the best possible condition while being used. Preventable Accidents/Injuries Where PATS employees are deemed to have performed negligent acts, which result in 1) preventable injuries to employees, passengers or the general public; or 2) preventable vehicle accidents, then the minimum disciplinary action will be automatic suspension for three (3) days. In addition, the employee at fault will be required to attend a defensive diving course or undergo remedial training prior to operating a PATS vehicle again. The Transit Director may decide to apply further disciplinary action. If the same employee is involved in a second accident that is deemed his or her fault, the Transit Director will apply further, more serious disciplinary measures, including possible termination of employment with PATS. All employees will sign a statement acknowledging their receipt and understanding of this policy; a copy of the signed acknowledgement will be stored in the employee’s training/safety file. Grievance Procedure An employee shall not be disciplined or dismissed from service, nor shall entry be made in the employee’s record, without just cause. He/she shall receive a written statement of the charges. Under ordinary circumstances, PATS will administer discipline within ten working days (not counting Saturdays, Sundays, and holidays) from the date of knowledge of a violation. If an investigation is necessary, the discipline will be administered within ten working days of completion of the investigation. If an employee objects to a disciplinary action taken by PATS, he/she must file a written statement of the grievance with the Transit Director within five working days of being informed of the disciplinary action. The statement must be signed by the employee. Within five working days, the employee will be accorded a hearing with the Transit Director or other representative of PATS. A written decision will be issued within five working days of the hearing. 162 34 H. Procedures to Communicate Safety Information During Business Hours Where safety-related issues arise during the course of a day’s business, staff in the PATS office will notify drivers as necessary by calling their cell phones. If drivers encounter safety-related problems while in service, they must notify the PATS office immediately. The Transit Director or safety supervisor will provide guidance to the driver, or report to the scene to assist the driver when necessary. I. Safety Equipment on Vehicles All vehicles are outfitted with a bloodborne pathogen kit, a first aid kit, a fire extinguisher, bi-directional reflective triangles, and web cutters. The drivers will check all this equipment during their pre- and post-trip inspections (see the Maintenance Plan in Section 5 of this plan for more details). The Transit Director or safety supervisor spot checks the vehicles at least once a month to ensure the safety equipment is operable, accessible, and secure. J. Office Safety The Transit Director performs a periodic audit of all premises, equipment, and, materials to ensure that PATS is a safe and healthful work place. Administrative staff are also encouraged to adhere to the following safety procedures: Computer Data Entry Safety Procedures The following actions can help to reduce muscle fatigue and tension while enabling maximum performance: • Adjust seat height and backrest angle to fit the user in a seated position. Adjust footrest for proper height and angle. • Screens should have adjustable height and tilt; screens should be arranged so that they are never higher than eye level for the users. • Position documents roughly perpendicular to the line of sight using a document holder. • Adjust keyboard to fit the operator. Keyboards should be detached in order to allow for positioning. • Always use anti-glare screens. • Users should maintain correct hand and wrist posture when entering data. Repetitive motion illness develops over an extended period of time. Learn 163 35 work habits that reduce risks and be aware of early symptoms of the illness. • A footstool may be used as a footrest for petite operators. • Frequent work breaks should be taken after continuous work periods requiring more than five hours of screen viewing time, constant rapid muscular action, fixed positions on jobs that are highly repetitive. Office Safety Procedures The following suggestions can help to make your office environment a safe one: • Don't place computers, calculators, or adding machines too close to the edge of the desk or other surfaces. • Machines that tend to move during operation should be fastened down or secured with rubber feet or mats. • Electric office machines should be equipped with three-prong electrical cords. • Avoid stretching cords between desks or across aisles. • Never store combustible office materials in HVAC closets or electrical rooms. • Do not permit floor coverings to become tripping hazards. • Keep floors clean. Clean up all spills on floors immediately. Pick up papers, pencils, clips and any objects that will cause tripping hazards. • Place wastebaskets where they will not present a tripping hazard. • Never stack anything so high as to obstruct vision. Make sure that stacks are not within 18 inches of ceiling sprinkler heads. • Electrical cords and phone lines should be secured to prevent tripping hazards. • Know where building emergency exits are located. These areas should not be used for storage. • File drawers should be closed immediately after use so no one can run into or trip over them. Only one drawer should be opened at a time to prevent the cabinet from falling forward. • Entryway steps should be marked with contrasting colors. 164 36 • Be sure all electrical equipment is grounded and the cord is in good condition. If a machine is shocking or smoking, unplug it and immediately report the defect. • The use of portable electric, gas or other heating devices is prohibited. • Be cautious as you approach doors that open in your direction. • Slow your pace when approaching a blind corner in a hallway. • Do not run in corridors. • Office tables, chairs, and desks must be maintained in good condition and remain free from sharp corners, projecting edges wobbly legs, etc. • Never use chairs, desks or other furniture as a makeshift ladder. Use a stepladder for climbing but do not use the top two steps. • Do not lean forward in a roller chair to pick up an object. • Keep the blades of paper cutters closed when not in use. • Never run power cords under carpet or chair pads. In addition to the safety policies described above, PATS employees must also follow the Person County Safety Policy, attached as Appendix J, where applicable. K. Tracking and Analyzing Incident Reports As described in Appendix G, the training curriculum for after accident reporting, drivers should contact the PATS dispatcher immediately to notify them when an accident or incident has occurred. The Transit Director or safety supervisor will respond to the accident/incident, conduct an investigation, and with the assistance of the driver, make sure that an Accident/Incident Report is completed as soon as possible. The Transit Director will keep copies of all Accident/Incident Reports and track accidents and incidents that occur in a master spreadsheet. Characteristics of each accident/incident that may be tracked include: • Type of accident/incident • Time of day accident/incident occurred • Employees involved • Other persons involved • Vehicles involved • Resolution • Timeframe for implementing resolution 165 37 At least quarterly, the Transit Director or safety supervisor will review the master spreadsheet to determine any trends among the accidents or incidents. The Transit Director or safety supervisor will compile and monitor monthly and annual totals for accident and incidents, vandalism, and crimes. If trends are identified, the Transit Director or safety supervisor will work with the Safety Committee to take actions, where feasible, to prevent similar future accidents or incidents from occurring, including training and outreach. The Transit Director or safety supervisor may also seek assistance from NCDOT- PTD to resolve recurring problems. Any passenger complaints related to safety and security that the PATS office receives will also be documented in a written complaint log and tracked to determine any necessary remedies. L. Exposure Control Plan Consistent with OSHA 1920.1030, PATS has adopted the following exposure control plan to eliminate or minimize employees’ exposure to bloodborne pathogens: Purpose Bloodborne pathogens are infectious microorganisms that are present in the blood stream of an infected person and can be transmitted from one person to another through direct or indirect contact. These pathogens include, but are not limited to Hepatitis B Virus (HBV) and Human Immunodeficiency Virus (HIV). Due to the nature of the service provided by PATS, there are certain events that may present a risk of exposure to our employees to certain body fluids and other potentially infectious materials. It is the intent of PATS to provide the proper training, information and protective equipment so each employee might recognize when they may be at risk and to protect themselves accordingly. PATS is committed to providing a safe and healthy work environment for its employees. It is up to each employee to follow these policies and procedures to ensure that these goals are achieved. The policies and procedures of PATS are reviewed regularly and input from employees is welcomed. 166 38 Goals 1. To provide training for each employee concerning the risks of potentially infectious materials, body fluids and HBV. 2. To provide employees with the proper equipment to protect themselves from potential infections. 3. To train each employee how to use the biohazard kits. 4. To provide all employees who may be at risk an opportunity to be inoculated for HBV. 5. To provide a safe work environment for all employees. Procedures In an effort to protect the safety of employees and passengers, the following procedures will be followed. 1. All body fluids are to be treated as contaminated. Follow all precautions. 2. Rubber gloves shall be worn at all times when handling body fluids or secretions. 3. Facial masks and/or eye shields are to be worn when there exists a potential for splashing of body fluids. 4. All body fluids will be absorbed and removed using an approved absorbent material and placed within RED BAGS clearly marked for biohazard materials. 5. All contaminated or damaged personal protective equipment shall be placed in RED BAGS. 6. All contaminated areas of the vehicle shall be sanitized with the approved germicide solution provided in each biohazard kit. 7. Thoroughly wash hands following contact with body fluids. 8. Used contaminated bags shall be properly marked, sealed, and contained until proper disposal of the bags can be conducted at an approved disposal site. 167 39 9. Report, in writing to your supervisor, all contacts with potentially hazardous situations and all contact with hazardous spills. General Information The most common way exposure to HIV and HBV can occur is when an employee has an open sore or injury and is in contact with infectious materials, or when an employee is not wearing the proper Personal Protective Equipment to protect against contact with infectious material such as blood and other body fluids. The types of exposure with the highest likelihood of causing infections are open cuts and contact with bodily fluids through open and non-protected facial features (i.e. eyes, mouth and nose). When proper controls or other practices are not sufficient to eliminate exposure to blood or other potentially infectious materials, Personal Protective Equipment shall be used. Personal Protective Equipment shall be provided for employees at no cost to the employee. All employees shall receive training in the use of Personal Protective Equipment, how to clean-up hazardous spills, proper disposal and how to protect themselves from possible contact with infectious materials. Additionally, employees will receive refresher training at least annually. HIV Modes of Transmission, Symptoms, and Prevention HIV is an incurable virus which will lead to Acquired Immunodeficiency Syndrome, better known as AIDS. The virus itself does not kill, but weakens the immune system so that other diseases can exist inside the body. It is these other diseases that eventually cause death. HIV is transmitted through blood and certain other body fluids. The most common modes of transmission are sexually and through sharing needles. HIV is a fairly weak virus that cannot live long outside the human body. In the body, HIV has low concentrations in the cells, so it is unlikely to be transmitted unless there is an actual mixing of body fluids or other direct routes. There have been no known transmissions of HIV from contact with environmental surfaces. Once a person has contacted the HIV virus, there is no cure, so knowing how to prevent transmission is very important. Other than sexual transmission, injection of the virus by a needle, or an open cut or other break in the skin, the HIV can be transmitted through the open facial feature (i.e. nose, eye, mouth). 168 40 Another way that the virus has been transmitted is through blood transfusions, if the donor’s blood is HIV positive. Once a person has been exposed to HIV, they will usually have an episode known as an Acute Retroviral Syndrome (ARS), within 12 weeks of the exposure. Although this usually happens, there have been cases when it does not. An ARS episode usually resembles flu-like symptoms, such as abdominal cramps, nausea, etc., and usually does not last more than a few days. A person can transmit HIV to others even before an ARS episode, has occurred. Before the ARS episode, the individual may test negative for HIV, but seroconversion usually occurs with the onset of the ARS, and the individual will usually test positive afterwards. That is why it is very important, if you think you may have been exposed to blood or body fluids, that you report any fever or flu-like illnesses up to 12 weeks after a possible exposure. After acquiring AIDS, the most common types of illnesses encountered are pneumonia-like illnesses, other respiratory problems, and certain types of cancers. Although very few cases of occupationally-acquired HIV transmission have been reported, most have occurred after accidental needle sticks or splashing of blood into the eyes or open cuts. The best way to prevent transmission of HIV on the job is to regard ALL blood, body fluids, or other potentially infectious materials as contaminated, and take all necessary precautions. Hepatitis B – Transmission, Symptoms, and Prevention Hepatitis B is a very dangerous virus, which infects thousands of individuals each year. Annually, hundreds of deaths can be attributed to occupationally acquired infections. Hepatitis B can be prevented. Hepatitis B can be acquired through sexual transmission, mixing of blood or body fluids, or contact with the virus in dried form on environmental surfaces through cuts, openings in the skin, or contact with open facial feature such as the nose, eyes, mouth. HBV can be found in very high concentrations in blood and body fluids, and the virus can live in dried form on environmental surfaces for at least seven days. It is an extremely potent virus, and can cause death or long-term illness. The best way to protect against Hepatitis B infection is by getting the vaccine which is available. If you are at risk of exposure on your job, the vaccine will 169 41 be provided at no cost to you. If you do not get the vaccine, you should know that you may be at increased risk. People who are infected with Hepatitis B may show no symptoms at all, and may not look or feel sick. However, they are able to give the disease to others. When present, symptoms may include enlargement of the liver, jaundice, fatigue, nausea, abdominal pain, and sometimes, joint pain, rash, and fever. The best ways to avoid Hepatitis B are to: (a) get the vaccine (b) treat ALL blood and other body fluids as contaminated (c) take precautions to avoid cuts, splashes to skin and mucous membranes Gloves and other protective equipment can protect your skin and open facial feature (i.e. nose, eyes, mouth), and should always be worn when there is a risk of exposure. If, on your job, you have a risk of exposure to Hepatitis B, you will be offered the HBV vaccine at no cost to you, and you will be provided with personal protective equipment to reduce your risk of exposure. Remember, the best way to prevent HBV is by getting the vaccine. Even if you have the vaccine, you should also use all personal protective equipment according to policy, and consider ALL blood, body fluids, and other potentially infectious materials as contaminated and capable of transmitting the virus. If you think that you may have been exposed to the HBV, it is important that you follow PATS’ policy and report any incidents, as well as any illnesses you may experience following the possible exposure to your supervisor. Post-Exposure Procedures The following procedures are to be followed after employee or passenger exposure to blood or other potentially infectious materials. If it is uncertain whether an exposure has taken place, proceed with this set of instructions until a determination can be made. An exposure is defined as a splash to an open facial feature (i.e. nose, eyes, mouth), or other contact with blood or other potentially infectious materials or non-intact skin (open sore or cut) etc., that is a result of carrying out your duties at PATS. After a mucous membrane splash or non-intact skin exposure: 170 42 1. Immediately flush mucous membrane or skin surface with a soapy water solution or approved disinfectant solution. After all exposures, and after the above measures have been taken: 1. The object or substance causing the exposure shall be identified, if possible. 2. Immediate or designated supervisor shall be notified as soon as possible. 3. If possible, the source passenger shall be identified and notified of the incident. The source passenger shall be tested for the HIV and HBV, after consent has been obtained. 4. If the source passenger cannot be identified, or if the source passenger tests positive, or if source passenger consent for testing cannot be obtained, the exposed employee will have the opportunity for an evaluation and appropriate counseling regarding exposure to pathogens. Evaluation and counseling will be at no cost to the employee. 5. Exposed employees will have the opportunity, at no cost, to have baseline blood drawn and stored for up to 90 days after an exposure. The employee, during that 90 day time period, has their baseline blood levels tested for HIV or HBV. This will be done at no cost to the employee. The employer is only obligated to store untested baseline blood samples for 90 days. 6. The employee will be made aware of the results of source passenger testing, if available. 7. Results of employee medical evaluations will be confidential and not made available to the employer or others. Medical evaluations will be conducted by a licensed physician or other appropriate healthcare professional. It will be at no cost to the employee and will be conducted as per recommendations of the United State Public Health Service at the time of exposure. All PATS employees will undergo blood-borne pathogen training, including review of the Exposure Control Plan, annually. At the initial training, employees are asked to sign the statement below acknowledging that they have reviewed the Exposure Control Plan and agree to comply with the procedures. Copies of this statement are maintained with the other training files. 171 43 PERSON AREA TRANSPORTATION SYSTEM Statement of Acknowledgement I hereby acknowledge the Person Area Transportation System has reviewed with me its Exposure Control Plan for Bloodborne Pathogens. I further acknowledge that I have been provided a copy of PATS’ Exposure Control Plan and written instructions on procedures to follow should I have an incident of exposure to blood or other potentially infectious materials, and hereby agree to comply with PATS’ policies on Exposure Control. __________________________________ _____________________ Signature of Employee Date __________________________________ _____________________ Signature of Supervisor Date 172 44 M. Risk Management/Hazard Identification Policy on Potential Work Site Hazards Identification The Transit Director or designated safety supervisor shall identify at least annually any potential Occupational Safety or Health Hazards at PATS facilities. Hazards Identification Any time a new substance, process, procedure, or piece of equipment is introduced and presents a potential hazard or a hazard is identified during a Safety Inspection, an updated Hazards Identification worksheet (see below) must be completed immediately. A copy of the completed Hazards Identification worksheet shall be posted at the PATS facility and must be reviewed with any new employee before the new employee begins to work; this will be recorded in the employee’s training record. A copy of the completed Hazards Identification worksheet must also be forwarded to the Safety Committee for review and follow-up inspections. HAZARDS IDENTIFICATION Work Site Name (Center/Office) Location Potential Hazards Employee Action to be Followed 1. 2. 3. 4. 5. Completed by: Work Site Supervisor Date Hazards Analysis After identifying potential hazards, the Safety Committee will use a Hazard Assessment Matrix to analyze and measure specific risks. The Matrix condenses “hazard assessment” into a chart and prioritizes those hazards that are evaluated. 173 45 Two hazard severity categories are used to designate the magnitude of the “worst case” potential effects of the hazard are as follows: • Category I – Critical Hazard can result in severe injuries or death to passengers, employees, or others who encounter the Transportation System and/or cause major property damage. • Category II – Marginal Hazard can result in minor injury or negligible property damage. After hazards are assessed for their potential severity, the Safety Committee will examine them to determine the probability that they may lead to an accident. Two frequency categories are used: A. Frequent The hazard is likely to cause an accident on a recurrent basis. B. Remote An accident is unlikely but possible during the life of the hazard. As an increase in knowledge about safety is established through the course of the System Safety Program, prior accident information will be factored into the probability analysis if it is appropriate to do so. For each potential hazard identified, the Safety Committee will complete the Hazard Analysis worksheet (see below), rating the potential hazards using the Hazard Assessment Matrix categories and the Hazard Risk Index, shown below. HAZARD ASSESSMENT MATRIX Frequency of Hazard Categories Occurrence Critical I Marginal II A Frequent I A II A B Remote I B II B Hazard Risk Index I A Unacceptable or Undesirable (Management Decision Necessary) II A, I B Acceptable with Management Review II B Acceptable without Management Review HAZARD ANALYSIS 174 46 Potential Hazard Identified: ________________________________________________________________ ________________________________________________________________ Circle the appropriate analysis: Hazard Risk Index Criteria I A Unacceptable or Undesirable (Management Decision Necessary) II A, I B Acceptable with Management Review II B Acceptable without Management Review Prepared By: Date: Next, the Safety Committee will complete the Review Action worksheet (see below) for the potential hazards that have now been analyzed. Potential hazards where no remediation action is possible should be documented in one Review Action worksheet, while those that are possible to remedy should be documented in another Review action worksheet. The remedial or abatement actions, where applicable, will be identified along with the schedule and designated Safety Committee member or other PATS employee, who is responsible for the abatement action. REVIEW ACTION A. No remediation action possible B. Remediation to be done Hazard Action Schedule Responsibility 1. 2. 3. 4. 5. C. Comments: By: Program Manager/Director Date Safety Committee Chair Date 175 47 The PATS employee(s) responsible for the abatement action(s) will complete the Follow-up Abatement Action worksheet, shown below, to document completion of the hazards identification and remediation process. FOLLOW-UP ABATEMENT ACTION Hazard Abatement Action Completed Date Completed By 1. 2. 3. Submitted by: Position Date Reviewed by: Position Date Safety Officer Date Comments: 176 48 Drug and Alcohol Abuse Programs A. Purpose To establish guidelines that ensure a safe, healthy, and productive drug-free work environment for the employees of PATS. B. Policy PATS employees are our most valuable resource, and it is our goal to provide a healthy, satisfying working environment which promotes personal opportunities for growth. To meet this goal, we have developed the following objectives: 1. Assure that employees are not impaired in their ability to perform assigned duties in a safe, productive, and healthy manner; 2. Create a workplace environment free from the adverse effects of drug abuse and alcohol misuse; 3. Prohibit the unlawful manufacture, distribution, dispensing, possession, or use of controlled substances; and 4. Encourage employees to seek professional assistance anytime personal problems, including alcohol or drug dependency, adversely affect their ability to perform their assigned duties. All PATS employees must abide by the following policies: • Drug use and alcohol misuse is prohibited by PATS employees. • PATS employee possession of illicit drugs or alcohol on or in transit system property is prohibited. Section 4 177 49 • PATS employees must complete drug and alcohol training sessions. • PATS must implement and maintain an approved drug and alcohol testing program that is consistent with FTA regulations as amended. • Drug and alcohol testing must be administered to all safety sensitive employees. PATS must comply with all federal regulations pertaining to drug and alcohol testing requirements. PATS employees must pass the drug and alcohol tests. Employees who do not pass the drug and alcohol tests will be dismissed. PATS employees are governed by the formally established Drug and Alcohol Testing Policy of PATS, included in Appendix K. County employees are governed by the formally established Substance Abuse Policy of Person County. 178 50 Vehicle Maintenance A. Maintenance Policy PATS will provide proper maintenance of vehicles and equipment, which is critical to the continued safe operation of the transit system. Unsafe vehicles present unnecessary hazards to the driver, passengers, and other vehicles on the road. PATS will engage in vehicle maintenance practices that regularly address safety-related vehicle equipment, to ensure unsafe vehicles are not dispatched for service. B. Maintenance Plan PATS has a written Maintenance Plan to help implement its maintenance policy. Included in Appendix L, the Maintenance Plan addresses vehicle and wheelchair lift maintenance, which meets the manufacturer’s requirements, and describes an oversight process to ensure pre- and post-trip inspections are performed and documented, among other topics. C. Preventative Maintenance Standards All vehicles, wheelchair lifts and associated equipment, system owned or operating under contract with the system, is placed on a comprehensive preventive maintenance program for the purpose of increasing safety and reducing operational costs. The Preventive Maintenance Plan should consist of: • Making preventive maintenance arrangements • Conducting a Pre/Post-Trip Inspection course for driver • Completing a corresponding inspection checklist • Utilizing AssetWORKS Fleet Management Program to document, schedule and track equipment maintenance • Maintaining maintenance record on file for each vehicle • Completing statistical reporting Section 5 179 51 • Reporting common problems • Utilizing manufacturers Preventive Maintenance Guidelines Manual • Keeping all maintenance records for the life of the vehicle to include three (3) years after disposition *Note: The Preventive Maintenance Program has been developed for the purpose of safety, reliability and vehicle use longevity. The guidelines are not designed to interfere with or violate the Manufacturer’s Warranty Maintenance Schedule. D. Maintenance Records Standards PATS will retain all records pertaining to maintenance, service, warranty and other documents as required for vehicles, wheelchair lifts and associated equipment. The records will be maintained for at least the life of the vehicle which includes three (3) years after the vehicle’s disposal. Maintenance Records Include: • AssetWORKS Fleet Management Program documentation • Documents showing vehicle identity • Documents showing vehicle, wheelchair lift and associated equipment completed maintenance and inspection dates • Documents showing mileage • Documents identifying the contractor that provides non-owned vehicles • Documents showing maintenance contractors' names and addresses • Vehicle Accident Reports • A copy of the document notifying NCDOT of a fatal accident by the close of business or the end of the working day • A copy of the document notifying NCDOT within 24 hours of a fatal death that occurs within 30 days as a result of an accident • Documents that report to NCDOT within 48 hours all accidents/incidents • Documents showing completion of the driver's daily Pre/Post-Trip Inspection Checklists* * maintain the previous (5) years (Ref: 49 CFR 18.42) 180 52 E. Annual PTMS Inspection ANNUAL PTMS INSPECTION Form must be completed and maintained with vehicle maintenance records. Date: ____________________________________________ Vehicle: __________________________________________ Wheelchair Lift Cycle Reading: _______________________ Odometer Reading: _________________________________ Inspector: _________________________________________ Inspection Key For Each Item OK =OK "X" = Adjusted "0"= Repairs Are Necessary For Each "0" Give an Explanation Body ___ Check windshield and other glass for cracks/damage ___ Check wheels for cracks/damage ___ Interior and exterior decals, signs, numbers (ex: railroad crossing, no turn on red, etc…) ___ Body damage ___ Destination signs for proper operation (Front, Rear, Back) ___ General physical condition of the vehicle ___ System name completely spelled out and condition ___ Sign identifying the vehicle as “Available for Public Use” if required 181 53 E. Vehicle Safety/Emergency Equipment The following items have been placed in all vehicles: Seat Belts - An adjustable driver's restraining belt that complies with FMVSS 209 (Seat Belt Assemblies) and FMVSS 210 (Seat Belt Anchorages) regulations Fire Extinguisher - Include a fully-charged dry chemical or carbon dioxide fire extinguisher that has at least a 1A:BC rating and bears the Underwriter's Laboratory, Inc. label. The extinguisher should be accessible and must be securely mounted in a visible place or a clearly marked compartment. Emergency Triangles - Vehicles will be equipped with three (3) portable red reflector warning devices in compliance with North Carolina Statutes. The triangle case must be mounted to the vehicle. Web Cutter – Must be visible and easily accessible by the vehicle driver. Bloodborne Pathogens Kit – The kit must be maintained fully stocked. Any items are required to be replaced as soon as possible. First Aid Kit – The kit must be maintained fully stocked. Any items are required to be replaced as soon as possible. 182 54 Security A. Security Policy PATS’ number one priority is the protection and safety of system employees, passengers, vehicles and equipment. B. Security Program Purpose The overall purpose of PATS’ Security Program is to optimize -- within the constraints of time, cost, and operational effectiveness -- the level of protection afforded to PATS’ vehicles, equipment, facilities, passengers, employees, volunteers and contractors, and any other individuals who come into contact with the system both during normal operations and under emergency conditions. The security of passengers and employees is paramount to promoting the objectives of FTA, NCDOT, and their partner organizations in developing a Security Program. PATS will take all reasonable and prudent actions to minimize the risk associated with intentional acts against passengers, employees, and equipment/facilities. To further this objective, PATS has developed security plans and procedures and follows Person County’s emergency response plans and procedures. The plans have been coordinated with local law enforcement, emergency services, and with other regional transit providers. PATS coordinates with these partners to conduct exercises in emergency preparedness and to assess critical assets, including measures to protect these assets. Goals The Security Program provides PATS with a security and emergency preparedness capability that will: Section 6 183 55 1. Ensure that security and emergency preparedness are addressed during all phases of system operation, including the hiring and training of agency personnel; the procurement and maintenance of agency equipment; the development agency policies, rules, and procedures; and coordination with local public safety and community emergency planning agencies. 2. Promote analysis tools and methodologies to encourage safe system operation through the identification, evaluation and resolution of threats and vulnerabilities, and the on-going assessment of agency capabilities and readiness. 3. Create a culture that supports employee safety, equipment/facility protection and security and safe system operation (during normal and emergency conditions) through motivated compliance with agency rules and procedures and the appropriate use and operation of equipment. Objectives In this new environment, every threat cannot be identified and resolved, but PATS can take steps to be more aware, to better protect passengers, employees, facilities and equipment, and to stand ready to support community needs in response to a major event. To this end, our Security Program has five objectives: 1. Achieve a level of security performance and emergency readiness that meets or exceeds our requirements. 2. Increase and strengthen community involvement and participation in the safety and security of our system. 3. Develop and implement a vulnerability assessment program, and based on the results of this program, establish a course of action for improving physical security measures and emergency response capabilities. 4. Expand our training program for employees, volunteers, and contractors to address security awareness and emergency management issues. 5. Enhance our coordination with NCDOT PTD regarding security and emergency preparedness issues. Program Guidelines Listed below are the actions taken to ensure that PATS is in compliant with all FTA and NCDOT mandated regulatory requirements and polices. 184 56 1. The Security Plan will be reviewed annually and signed by the Transit Director (SSPP-001, 6.3). 2. Distribute Security Plan to key staff members (SSPP-001, 6.4). 3. Post Security Plan on bulletin board so that all employees can read. 4. Conduct monthly briefings with employees to discuss security awareness (SSPP-001, 6.5). 5. Establish a plan to monitor facilities and vehicles on a regular basis (SSPP- 001, 6.6). 6. Delegate and assign security responsibilities (SSPP-001, 6.7). 7. The Transit Director will be made aware of all security issues and will work with management to develop possible solutions (SSPP-001, 6.8). 8. Establish procedures to control access to secure areas and vehicle operations (SSPP-001, 6.9). 9. Facilities and vehicles are monitored by local law enforcement by the use of random patrols (SSPP-001, 6.10). 10. After normal hours of operation the facility and vehicles are secured and all external lights are turned on (SSPP-001, 6.11). 11. Brief all employees on required reporting procedures for reporting suspicious people, activities, packages, devices or vehicles (SSPP-001, 6.13). 12. Brief all employees on required actions to take to protect themselves and passengers in case of an explosion or evacuation when a suspicious package is identified (SSPP-001, 6.14). 13. Train all managers and supervisors in security incident management (SSPP-001, 6.15). 14. Develop procedures to respond to bomb threats or similar threats to include evacuation procedures, search procedures and notification of local authorities (SSPP-001, 6.16). 15. Develop safety and emergency response policies, and brief all personnel (SSPP-001, 6.17). 185 57 16. Develop a policy on responding to passenger, vehicle or traffic emergencies (SSPP-001, 6.18). 17. Devise procedures to show appropriate degree of supportiveness for drivers when emergency situations occur (SSPP-001, 6.20). 18. Inform law enforcement and emergency response personnel of planned changes to system facilities, operations, etc., (SSPP-001, 6.21). 19. Establish policy and procedures to coordinate training exercises with law enforcement and emergency service personnel (SSPP-001, 6.22). 20. Follow Person County’s Emergency Operations Plan, which is integrated with regional emergency management plans as feasible (SSPP-001, 6.23). 21. Establish Mutual Aid Agreement with regional public agencies such as local government, Fire and Police, etc. to coordinate actions during natural or other disasters (SSPP-001, 6.24). 22. Assign and brief roles/responsibilities employees have during various emergencies (SSPP-001, 6.25). C. Security Plan The PATS Security Plan outlines the steps that agency employees should follow to meet the goals and objectives of the PATS Security Program. Security Plan components include: • Security Awareness Program, • Responsibilities, • Identification of Security Problems, and • Procedures. Security Awareness Program Similar to its Safety Awareness Program, PATS also implements a program to raise security awareness among its employees. PATS conveys monthly briefings on security issues to all employees to promote the goals and objectives of the SSPP. The security briefings involve notifying employees of PATS’ security goals, policies, and procedures; updates to applicable security regulations; review of security incidents that occur; upcoming trainings; and other security issues. This security awareness is implemented through various means, including but not limited to: 186 58 • Hanging posters in the PATS office • Posting notices to employees in the PATS office • Mailing hard copy letters to employees • Emailing employees • Calling employees • Attaching letters to employees Manifest • Discussions at PATS staff meetings • Discussions at PATS security briefing meetings The Transit Manager or a designated security supervisor is responsible for managing the Security Awareness Program. Security Responsibilities Each PATS employee has security-related responsibilities to fulfill, which depend on the severity of the security incident or emergency. Transit Manager • Oversees implementation of the Security Program. • Responds immediately to security incidents, takes appropriate actions as outlined in written procedures, and completes required reporting. • Determines need for additional PATS employees to help respond to security incidents or emergencies. • Informs staff of security incidents or emergencies, as necessary, and provides updates. • Provides the news media with information release, when necessary. • Participates in formal training on security management, including training through NCDOT-PTD when available. • Provides training and education to employees about the goals, objectives, and procedures of PATS’ Security Program. • Leads PATS employees in tabletop and function drills and exercises, coordinated with regional emergency response providers, at least annually. • Holds PATS employees accountable for security issues under their control. • Controls access to security sensitive documents in the PATS office. • Keeps an inventory of PATS’ transportation resources, and coordinates the provision of transportation services when needed during security incidents or emergencies. • Monitors and evaluates PATS’ Security Program, and updates it, including policies and procedures, as needed. 187 59 Employees • Read and understand PATS’ security program, and be knowledgeable about and prepared to carry out the relevant procedures for security incidents. • Participate in training programs on safety, security, and emergency preparedness. • Serve as the front-line defense in identifying potential security threats and notifying PATS management as well as local authorities, when appropriate. Identification of Security Problems At least annually, the Transit Manager or designated security supervisor will assess the PATS facilities and determine if any security problems or potential security threats exist, and then take actions to resolve any issues. The Transit Manager or security supervisor will use the following form to identify security problems: Workplace Security Assessment Form Facility (Worksite): Location: Date: Inspection No.: Describe the physical layout of the establishment. Indicate its location to other businesses or residences in the area and access to the street. Number/gender of employees on-site between 10:00 p.m. and 5:00 a.m. Describe nature and frequency of client/customer/passenger/other contact: Yes No Are cash transactions conducted with the public during working hours? If yes, how much cash is kept in the cash register or in another place accessible to a robber? Yes No Is there safe or lock-box on the premises into which cash is deposited? What is the security history of the establishment and environs? 188 60 What physical security measures are present? Yes No Has security training been provided to employees? If so, has the training been effective? Procedures The PATS Security Plan includes written procedures for PATS employees to follow in various types of security incidents. While emergencies may be related to security incidents, PATS employees should also refer to the emergency procedures included in Appendix G for additional protocol to follow in emergency situations. Regardless of whether a security incident or emergency arises, PATS employees should notify dispatch immediately, and call local authorities when appropriate. Vehicle and Facility Security The PATS office is located at 341 South Madison Blvd, and PATS vehicles are stored in a parking lot across from the building. There is no fence around the perimeter of the building or vehicle storage area, but the parking lot is gated and well illuminated and monitored by PATS staff as well as the Roxboro Police Department through random patrols. The following procedures will guide PATS employees in implementing security measures related to the agency’s facilities and vehicles: General Awareness A. Be aware of suspicious activity or behavior by patrons, or others in proximity to or in public transportation vehicles or facilities. B. Notice unusual conditions of vehicles, both those belonging to the system and others, which may be enter into parking lots or facilities. C. Be vigilant with respect to strange packages, items or substance, which are brought into or left in facilities or vehicles. Vehicle Inspection A. Inspect the interior of the vehicle: floors, seats, under seats, and interior compartments for unknown objects or tampering. B. Inspect under the vehicle for items taped or attached to the frame. C. Inspect the interior lights to make sure they are operational and have not been tampered with. D. Inspect the exterior of the vehicle for unusual scratches or marks by tools, signs of tampering, unusually clean or dirty compartments, or items attached using magnets or duct tape. 189 61 E. Inspect engine compartments, and other areas, for foreign objects. Transit Vehicle Being Commandeered A. When approaching a stop or pick up point, survey the area for suspicious people or activities. B. If suspicious people or activities are present report concerns to dispatch/authorities and drive the vehicle out of the area. C. If suspicious people are aroused after the vehicle has stopped, do not open the doors but communicate with individuals through the window until determining proper action. D. Avoid boarding individuals carrying what might be a weapon or looks like a suspicious package. E. If the vehicle is commandeered follow all instructions and avoid confrontation. F. If the vehicle is commandeered while in park, open or keep open all doors and allow opportunity for all to exit. G. If the vehicle is commandeered and in motion, drive past locations where someone might react and report. H. Employ methodologies to alert the authorities but take no actions that will increase risk. I. Stay calm, use common sense, follow instruction of perpetrator, wait for emergency response or find a way to escape. Office Security A. Only PATS office staff have keys to the main entry door to the PATS office. The first office employee to arrive at the office during business hours will unlock the main entry door, while the last office employee to leave each day will be responsible for locking the main entry door. B. During normal business hours the main entry door will remain open to allow customers entry to the reception area. All guests and staff must enter through the main entry door. C. Office visitors who do not have a scheduled appointment may not be let in past the reception area without a chaperone. Identifying and Reporting Suspicious People, Activities, Packages, Devices, Substances, or Vehicles PATS employees are a part of the community’s first line of defense and should Be On the Look Out (BOLO) for any people acting suspiciously and for suspicious vehicles, packages, or substances. If you come into contact with anything that arouses your suspicion you should not try to detain any individual(s), explore any unusual activities or vehicles, or examine suspicious packages or substances. However, you should immediately contact dispatch and/or the appropriate authorities as to what has occurred and await further instructions. In the case of suspicious packages or substances, the vehicle should be immediately evacuated as far away as possible and away from the roadway and up wind. 190 62 Security Related Knowledge and Behavior A. Have critical phone and contact numbers immediately available. B. Help passengers deal with the confusing aftermath of emergency events. C. Know how to relate to passengers in a crisis. D. Understand their roles in an emergency. E. Recognize threats and properly handle them. F. Stay familiar with the operation of emergency equipment. G. Follow standard and emergency operating plans and procedures. H. Be responsive to the needs of emergency responders. Suspicious People A. Appearance of not belonging. B. Appearance of being lost. C. Observing and taking notes. D. Acting in a nervous fashion. E. Inappropriately dressed for weather. F. Loitering in a public place. G. Should not be based on stereotypes but rather on specific behavior or activity. Suspicious Activities A. Anything that appears unusual or out of place. B. Vehicles out of the ordinary or in unauthorized locations. C. Vehicles parked for extended periods of time. D. Individuals putting packages in public locations and leaving. E. Individuals in uniforms who do not appear involved in appropriate activity. F. Individuals taking photos of structures of facilities. G. Individuals showing unusual interest in transit facilities and equipment. H. Individuals carrying a weapon or suspected weapon. I. Other activity that you feel serious enough to warrant concern. Suspicious Packages A. Packages placed in out-of-the-way locations where they are not easily seen. B. Packages accompanied by a threatening message. C. Packages that appear they could have the potential to be a bomb of some type. D. Packages that have visible wires, batteries, or timers attached. E. Packages that are abandoned by some one who quickly leaves the scene. F. Packages that have tanks, bottles, or bags visible. G. Packages accompanied by a suspicious cloud, mist, gas, or vapor. 191 63 Suspicious Substances A. Can be in the form of a vapor, gas, mist, solid, liquid, or powder. B. Can be identified by sight and smell *Any of the above requires evacuation of the area Components of Explosive Devices A. A power supply consisting of some form of battery B. A switch/timer that provides a delay in detonation and can be either electric or non-electric and is used to provide the initial trigger explosive which then detonates the main explosive charge. C. A detonator/initiator, which can be either can be either electric or non- electric and is used to provide the initial trigger explosive which then detonates the main explosive charge. D. A main explosive charge that can either be high or low in nature with low explosives creating heat and fire and high explosive creating a large blast. The following are four general rules to follow to avoid injury from any Improvised Explosive Device: 1. Move as far from a suspicious object as possible without being in further danger such as traffic or secondary sources of explosion. 2. Stay out of the object’s line of sight, thereby reducing the hazard of injury from flying objects. 3. Keep away from glass windows or other materials that could become flying debris. 4. Remain alert for additional or secondary explosive devices in the immediate area. Indicators of a Possible Chemical Agent Release A. Extension of a threat. B. Dead or dying birds or animals. C. Human beings passing out or suffering nausea, disorientation, difficulty breathing, or convulsions. D. Unusual odors, liquid, spray or vapor in the air. E. Suspicious devices or packages. Indicators of a Possible Biological Agent Release A. Existence of a threat. B. Dead or dying birds or animals. C. Unusual illnesses within the region. D. Unusual spray or vapor in the air. E. Suspicious devices or packages. 192 64 Incident Management PATS employees should follow these procedures when encountering any security incidents, including potential terrorist activity: A. Protect yourself and passengers by getting as far away and upwind from the source of the incident as possible on foot or in the vehicle depending upon exposure location. B. Report the incident to dispatch and the appropriate authorities including such information as location, injuries, or symptoms, indicators of explosion or release, wind direction and the potential safest access route. C. Be alert for the potential of secondary explosive devices. D. Keep calm and reassure passengers help is on the way. E. Ensure that no one uses cell phones or radios with in 300 ft. of the source or incident. F. Gather contact information if possible from passengers and other witnesses to the incident. G. Identify yourself to first responders as they arrive. H. Inform first responders about what has occurred. I. Await direction from Incident Commander, be it fire department, emergency medical services, or law enforcement, and await direction from transit management. Responding to Bomb Threats In the case of a bomb threat, PATS employees should follow the above incident management procedures where feasible, and complete the Bomb Threat Checklist, included in Appendix M, to help inform authorities about the incident. Responding to Passenger, Vehicle, or Traffic Emergencies PATS employees involved in any passenger, vehicle, or traffic emergencies should immediately notify dispatch, and then follow the applicable Emergency Procedures for Vehicle Operators included with the training curriculums in Appendix G. When taking an emergency call, PATS dispatch should note: 1. Name of person making notification and from what telephone number. 2. Location of emergency including address. 3. Estimated number of casualties. 4. Type of emergency (fire, explosion, plane crash, natural, weather related, etc.). 5. Time call received. 6. Estimated time of emergency event occurrence. 193 65 Then the dispatcher should notify the Transit Director and local authorities, if appropriate. The Transit Director will follow PATS’ emergency procedures, and report to the emergency scene to provide assistance, or communicate directions to the PATS employee(s) on-site at the emergency situation. The Transit Director or security supervisor will conduct simulations at least annually to train employees in responding to passenger, vehicle, or traffic emergencies. Where feasible, the Transit Director or security supervisor will work with law enforcement and emergency service personnel in conducting these mock training exercises. Security Incident Reporting Any security issues will be reported to the PATS office immediately, and the following form should be filled out within 24 hours of the reported incident: SECURITY INCIDENT REPORTING FORM Prepared By: Date: Title: Phone #: Description of Incident: Attach Law Enforcement Report(s) if Available Transit Agency: Security Contact Person: Area Code and Phone #: Date of Incident: Time of Incident: AM/PM County: Location: # of Fatalities: # of Injuries: Property Damage Estimate:$ Type of Security Incident(s) – Check all that apply Homicide Burglary Bombing Forcible Rape Motor Vehicle Theft Chemical or Biological Release Robbery Arson Hijacking Aggravated Assault Bomb Threat Kidnapping Other ________________________________________________________________ 194 66 APPENDIX A RESOLUTION FOR APPROVAL OF REQUIREMENT FOR COMMUNITY TRANSPORTATION SYSTEMS TO IMPLEMENT SYSTEM SAFETY PROGRAM PLANS WHEREAS, the Federal Transit Administration’s strategic safety goal is to promote the public health and safety by working toward the elimination of transportation related deaths, injuries and property damage; WHEREAS, the Federal Transit Administration and the National Transportation Safety Board require the reporting of certain transportation related accidents; WHEREAS, the vision for public transportation services in North Carolina includes the provision of safe, affordable transportation choices, statewide to those who have travel options and to those whose options are limited; WHEREAS, the development and implementation of System Safety Program Plans by Community Transportation systems is a fundamental step toward these goals; WHEREAS, the North Carolina Department of Transportation, Public Transportation Division recognizes the safety implications of the development of System Safety Program Plans and provides training and technical assistance to transit systems to assist in the development and implementation of their System Safety Program Plans; WHEREAS, rural transit systems receiving federal and state funds are not currently required to have a System Safety Program Plan; WHEREAS, the Public Transportation Division, in an effort to promote safe public transportation services recommends requiring that each rural transit system in the state that receives federal and/or state funds must have an approved System Safety Program Plan which includes provision for local system safety data collection and reporting; WHEREAS, the Transit, Rail and Ferry Committee has concurred in this recommendation. THEREFORE BE IT RESOLVED AS FOLLOWS: That the North Carolina Board of Transportation approves the recommended requirement that each Community Transportation System that receives federal and/or state funds must have an approved System Safety Program Plan which includes provision for local system safety data collection and reporting. 195 67 APPENDIX B Employment Process Checklist Driver Name: Employment Phases Responsible Party Complete Notes Phase I: Source of Applicants Word of mouth Newspaper advertisement On-site advertisement Walk in Other Phase II: Initial Review Application materials Preliminary background check MVR (License, endorsements, violation history) Experience Other Phase III: In-depth Review Manager interview Employment history Criminal history Accident history Skills assessment (Road test) Other Phase IV: Candidate Evaluation Ensure compliance with minimum eligibility criteria Skills and abilities Character and job attitude Other 196 68 Phase V: Conditional Employment Offer Physical and work abilities test Controlled substances (Drug Screen) Other Phase VI: Initial Training and Skills Classification Classroom training program Additional training assignment (Select appropriate level) : Inexperienced : Mid-level experienced : Extensive experience Other Phase VII: Job Site Training Assignment Phase VIII: Job/Supervisor Assignment Phase IX: Probationary Employment Period Length of initial probationary employment period (90 days) Unacceptable behavior/actions Required testing/evaluations Duty restrictions Other Phase X: Permanent Employment Testing and Evaluation Behind the wheel Jobsite Other Driver Name: Manager Name: Date: I certify that all phases of the hiring process were completed in connection with the above named driver. 197 69 APPENDIX C PATS Driver Evaluation Form Driver Name____________________ Date _____________________ Review the employee’s MVR and assign appropriate points for each violation in the score box. Number of Accidents (within last 3 years) Quantity Description Points Score None 0 ___ 1 1 ___ 2 2 ___ 3 5 ___ Major Moving Violations Quantity Description Points Score ___ Hit and Run; leaving scene of accident 4 ea. ___ ___ Driving under influence, alcohol/drugs 12 ea. ___ ___ Felony, homicide, manslaughter involving use of motor vehicle 12 ea. ___ ___ Racing or excessive speeds (20 MPH over limits) 10 ea. ___ ___ Reckless, negligent or careless driving 4 ea. ___ ___ Implied consent refusal (Blood alcohol test) 12 ea. ___ ___ License suspension or revocation 8 ea. ___ ___ Speeding 2 ea. ___ Other Moving Violations Quantity Description Points Score None 0 ___ 1 or 2 1 ___ 3 and over 2 ___ Total Points _____________ 198 70 APPENDIX D Training Log for PATS Employee Training Instructions: Check the box to indicate that the employee has received the necessary training during the year(s), or fill in the date that the employee received the training each year. Employee Name: _____________________________________ Date of Hire: ________________________________________ Description New Employees Veteran Employees 2014 2015 2016 2017 2018 Orientation to Job Responsibilities Initial n/a Defensive Driving Within 90 days of hire, prior to starting revenue service Annual American with Disabilities (ADA) Within 90 days of hire, prior to starting revenue service Annual Drug and Alcohol Within 90 days of hire Annual Blood-borne Pathogens Within 90 days of hire Annual Emergency Procedures for Vehicle Operators Within 90 days of hire Annual Vehicle Maintenance Pre/Post-Trip Initial As needed CPR/Frist Aid/ Fire Extinguisher Initial 2 Years Customer Passenger Relations Initial As needed Management of Difficult People Initial As needed Map Reading Initial As needed Accident/Incident Reporting Procedures Initial As needed Driver Evaluation/ RideCheck Within 3 months of hire At least annually Note: New employees will receive all trainings upon hire; specific time frames reflect NCDOT PTD requirements or PATS policy. 199 71 APPENDIX E Matrix to Track Employees’ Annual Training for [Insert Year] Instructions: Fill in the date during this year that each employee received the trainings. Training Defensive Driving ADA Blood- borne Pathogens Emergency Procedures for Vehicle Operators Illegal Drug Use Employee ID# 200 72 APPENDIX F Ride Check: Driver Evaluation Date of Evaluation Driver’s Name ______ Evaluator’s Name/Position Passenger Reception 1. Confirms identity/destination of passenger 2. Present at entry door while boarding 3. Greets passenger in a friendly manner 4. Uses proper assistance techniques (What are the driver’s responsibilities?) 5. Assists passengers to and from the vehicle door if needed 6. Stops proper distance from curb 7. Avoids use of AM/FM radio 8. Uses correct ADA language at all times Vehicle Condition 1. Daily pre-trip inspection complete/documented 2. Web cutter and emergency triangles are available 3. Registration and insurance card in vehicle 4. Driver’s license/logs with driver 5. Vehicle exterior clean 6. Vehicle interior clean 7. Dashboard/windshield area clear of all objects 8. Tie downs properly employed 9. Tie downs clean/ stowed in box 10. Seat belts in good working condition 11. Fire extinguisher is available, serviceable, properly mounted/tagged 12. First Aid/Blood-borne pathogen kit available in vehicle 13. Flash light working (if applicable) 14. Communications system operable 15. Child seat used/stowed properly 16. Daily defect report filled out 17. Lift operational check 18. Keeps logs up to date Performance While Enroute 1. Driver uses correct posture when driving 2. Both hands on steering wheel 3. Appropriate uniform/footwear 201 73 4. Driver and passengers use seatbelts 5. Driver gets out of vehicle and looks before backing 6. Adjust mirrors before moving vehicle. Keeps eyes moving 7. Signals entry into traffic every time. Leaves himself an out 8. Moves vehicle smoothly while slowing braking and stopping. Make sure they see you 9. Telegraphs use of brake or flashers when stopping 10. Squares corners when turning 11. Moves at appropriate speeds for current road conditions 12. Maintains following distance safety zone (4 seconds) 13. Uses proper caution at intersections 14. Anticipates stale green lights (slows down) 15. Seats passengers properly 16. Stops at all railroad crossings 17. Comes to a complete stop, leaving private property 18. Uses proper lane changing procedure 19. Stops behind line or plane at intersections 20. Observes proper communication procedures 21. Uses turn signals properly 22. Maintains order in vehicle 23. Maintains scheduled stops and pick-ups 24. Avoids unauthorized stops 25. Uses four second distance rule, adds seconds to following distance when driving conditions change – keeps safety cushion Passenger Discharge 1. Uses parking brake when de-boarding passengers 2. Stops proper distance from curb. Assist passengers off vehicle (when needed or when passengers request help) 3. Renders adequate assistance to wheelchair passengers 4. Advises Base when leaving vehicle and upon return to vehicle 5. Makes sure passenger is safely inside of destination before leaving property 6. Follows passengers instruction for assistance when needed Comments __________ ______________________ _________________________________________________________________________ _______________________________________________________________________________ _____________________________________________________________________________________ 202 74 _____________________________________________________________________________________ _____________________________________________________________________________________ Course of Action (required/taken) __________ _____ ______________________ _______________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ ___ ____ _____________________________________________________________________________________ Driver’s Signature Date Supervisor’s Signature Date Driver’s Comments ________________ _______________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 203 75 Ride Check Driver Performance Evaluation Explanation PASSENGER RECEPTION The Driver… 1. Asks the name of the passenger and the destination before boarding, unless the passenger is a subscription rider. 2. Is available at the door to assist the passenger on or off the vehicle (if needed). 3. Acts courteously, offers help by asking, “May I help” or “How may I help you?” 4. Follows guidance from the passenger, if help is needed. 5. Uses the passenger’s instructions to assist in boarding and exiting the vehicle, if needed. 6. Stops the vehicle six inches or four feet from curb to keep passengers from falling off the vehicle as they load and unload. (This depends on the stopping or parking situation.) 7. Uses AM or FM radio only when passengers are not aboard, then only for the news and weather forecast. 8. Uses correct language under ADA guidelines. (Refer to the ADA handout given to drivers who have taken the SNAAP training.) VEHICLE CONDITION The Driver . . . 1. Performs a pre-trip inspection and completely fills out the pre-trip inspection form before starting the first run of the day. 2. Ensure registration and insurance cards are current and available. 3. Has driver license in possession and current route logs on person at all times. 4. Vehicle is clean on exterior. 5. Vehicle is kept clean inside at all times. 6. Nothing is on the dashboard, rear view mirror, or sun visors that could create a hazardous situation. 7. Safely attaches tie down straps into floor tracks, and use the four-point tie down on wheelchairs. 8. Removes tie downs from floor after each use. Stores tie down straps in their proper place. 9. Seat belts/tie down straps are not tangled, missing or broken. 10. Checks fire extinguisher for serviceability and expiration date. 11. Checks the first aid and Blood-borne Pathogen Kits regularly (PPE) and re-supplies when needed. 12. Ensures web cutter and emergency triangles are available. 13. Checks batteries daily to make sure flashlight is usable. (If applicable) 14. Tests the two-way radio and/or other communication device for operability. 15. Child seats are placed in vehicle properly and stowed when not in use. 16. Fills out daily defect report correctly. 17. Keeps logs up to date as trip is completed for each passenger. PERFORMANCE ENROUTE The Driver… 1. Does not slouch in the seat while driving. Arms are not on or out of the window frame. 2. Both hands are on the steering wheel at the 9 and 3 or the 10 and 2 position. Gets the big picture. 3. Clothing should be appropriate for job. 4. Uses seat belt correctly and requires correct use of seat belt for all passengers. 5. Gets out and looks behind vehicle, for obstacles, before backing. 204 76 6. Adjusts mirrors before leaving base (for safety and visibility). Keeps eyes moving. 7. Uses signals for all maneuvers in traffic. Leaves an out. 8. Does not jerk the vehicle when stopping and starting. Uses the brakes without stomping or slamming (stops vehicle smoothly). 9. Presses the brakes slightly to warn tailgaters to slow down or uses flashers when coming to a quick stop. 10. Does not whip around corners. Slows down to 2 to 5 miles per hour when turning corners. Positions vehicle for proper safe turns. (Squares the corner.) 11. Does not travel too slow or too fast for conditions on the road or for the posted speed limit. 12. Does not enter intersection without proper caution, uses the four second rule. Keeps safety cushion under control. 13. Slows down when green light has been green for sometime at a distance. 14. Checks mirrors, looks over shoulder, signals, moves into passing lane, signals and returns to proper lane. Leaves (himself/herself) an out. 15. Signals at proper distance for an intended turn. Cancels signal when maneuver is completed. 16. Does not allow profanity or misbehavior in the vehicle. 17. Keeps on schedule safely but does not jeopardize safety for schedule. 18. Only transports passenger on route schedule. No unauthorized passengers or stops. 19. Maintains a safe distance when following some one in all weather conditions. PASSENGER DISCHARGE The Driver… 1. Uses parking brake when loading or unloading passengers. 2. Stops the vehicle 6 inches to 4 feet from curb to discharge passengers. Assists passenger off vehicle. 3. Assists all passengers as required. 4. Advises dispatcher of absence from vehicle and advises dispatcher of return to vehicle. 5. Does not leave elderly and disabled passengers unattended. Makes sure they are in the hands of caretakers or inside their homes/destinations before driver leaves the property (case by case judgment). 205 77 APPENDIX G Training Curriculums Defensive Driving PATS drivers spend the majority of their work time on the road, which places them at a high risk of being involved in an accident. As a PATS driver, your best defense from being involved in an accident is to drive defensively. 1. Vehicle – You can control the conditions of your vehicle by doing a proper pre-trip inspection and reporting any problems to the appropriate supervisor. 2. Anticipate potential accidents and take defensive action to avoid the hazards. 3. Stay Alert at all times. 4. Do not take any unnecessary risks. 5. If personal stress is affecting your ability to concentrate, alert the dispatcher so a replacement can be called in to take over your route. Defensive driving is being constantly alert to accident hazards and avoiding those hazards. The most important factor in defensive driving is YOU!!! Your defensive driving tools are: 1. Your physical ability to spot a hazard, maneuvers the vehicle away from it, and warn others of it. 2. Your knowledge of driving hazards and how to spot them. a. Your knowledge of the safety zone and how to maintain it. b. Your knowledge of the rules of the road. c. Your knowledge of the vehicle’s equipment. d. Your skill maneuvering the vehicle. 3. Drivers with good defensive driving attitudes: a. Leave personal problems at home. b. Are rested and alert. c. Avoid the use of alcohol and drugs. d. Are physically and mentally healthy. Safety Zone The safety zone consists of the area around the vehicle, which is determined by proper following distance, road hazards, and weather conditions. The length of the safety zone is affected by the speed of the vehicle, road hazards, and weather conditions. Following Distance Remember the four-second rule of following distance between your vehicle and the vehicle ahead of you. You can check this by watching the vehicle ahead pass a stationary object and then count off four seconds prior to reaching the same fixed object. Exercise caution to allow sufficient stopping distance 206 78 under varied conditions such as wet roads, passengers on the vehicle, ice, snow, gravel, set leaves, fatigue or illness of the driver, and impairment. Stoplights or Signs Regulate Intersections When passing through an intersection a driver should do the following things: 1. Slow down. 2. Obey traffic lights and signs. 3. Check pedestrian and vehicular traffic before entering. 4. Pull up to corner to see traffic. Make a traffic check to the front, then to the left, and to the right, and left again before entering the intersection. 5. Stop or yield if necessary. 6. Keep foot on the brake. 7. At 4-way stops the vehicle, which enters the intersection, first goes first. The vehicle to the right goes next. Be prepared to yield the right-of-way to vehicles, which may go out of turn. Testing the Brakes Test the brakes for malfunctions within the first block or two after starting a trip. Report immediately to the Maintenance Coordinator any problems with the brakes. A driver must not operate any vehicle once he or she is aware that there is any problem with the vehicle’s brakes. 1. Report immediately to the Dispatcher, Maintenance Coordinator or Director any problems with the brakes. A driver must not operate a vehicle once he or she has determined that it is unsafe to do so because of malfunctioning brakes. 2. Keep foot brake applied when passengers are boarding or leaving and when doors are open. 3. Use the parking brake to hold the vehicle for parking or whenever the driver leaves the driver’s seat. 4. Do not fan or pump brakes which cause excessive wear, and reduces braking capability. 5. Brakes should be applied in a manner that avoids skids, especially in inclement weather. Dealing with Brake Failure Procedures The guidelines below can assist you in safely maneuvering your vehicle during brake failure: • Do not force the brake to the floor; you will destroy any chance of rebuilding pressure. • Gently pump the brake pedal to see if you can restore pressure. • Sound your horn and flash your lights to alert other drivers. • Shift to the lowest gear possible. • Remain calm and guide your vehicle into an environment where you can slow the vehicle and bring it to a natural stop. • Look for an outlet. Can you use a natural upgrade to slow the vehicle? Is there a large open parking lot that you can coast across? 207 79 • Do not pull the parking brake – you could put the vehicle in a tailspin. As an exception in vans or small buses, it may be necessary to use emergency brake but you should control the release with your hand to prevent the brake from locking. • Do not permit the wheels to lock until the vehicle has stopped. Mirrors 1. Mirrors are to be adjusted before starting a trip. 2. Outside left and right mirrors are to be used for turning maneuvers when pulling out from the side of the road and in addition, the right side mirror is to be used to observe loading and offloading passengers. 3. When making traffic lane changes or entering traffic from a stop, be sure to check the blind spot in both mirrors. 4. Mirrors are very important defensive driving tools and are to be scanned every 8 – 10 seconds. Backing Procedures Vehicle backing is strongly discouraged unless it is absolutely necessary. The following procedures are suggested in the event that an operator is required to use the reverse gear: • Except for backing out of a parking stall, drivers should only back a vehicle when it is absolutely necessary. If it becomes necessary to back the vehicle while the vehicle is in service, a driver should use an adult as a spotter. The spotter should not be asked to exit the vehicle because that can cause the spotter to be vulnerable to injury. Use of a spotter does not relieve the driver of the responsibility to back the vehicle safely. • Before backing, check carefully in all directions including the rear of the vehicle. • Turn on the four-way flashers. • Begin honking the horn (if the vehicle does not have a working ‘backing-up’ alarm) and continue to give short continuous beeps on the horn while in motion. • As a rule when stopping in traffic, stop far enough back to see the rear tires on the vehicle ahead. This allows a driver the ability to go around a stalled vehicle on the left or right if necessary without the need to reverse direction. This procedure does not always work but it is another good example of how to avoid backing. • Be sure to stay out of intersections and crosswalks until they are free to traffic. Do not get into positions where backing a large vehicle becomes necessary. 208 80 • If the view is obstructed and the driver is in doubt, he or she should exit the vehicle (if it is reasonable safe to do so) to check behind and around it. Turning 1. Signal 150 feet or 3 seconds prior to turn. 2. Check the mirror for other vehicles. 3. Be sure intersection is clear of cars and pedestrians before turning. 4. Check traffic in all directions. 5. Turn at speed appropriate to road, weather, and traffic conditions. 6. Follow vehicle through the turn using the mirrors. Stopping for Passengers at Designated Stops The following procedures should be followed by all drivers when stopping at designated stops to load and offload passengers: 1. Turn on four way flasher lights to caution motorists. 2. Slow down gradually. 3. Pull as far to the right as safety allows, not hitting a curb or other stationary objects. 4. Make a full complete stop. 5. Place transmission in park. 6. Set the parking brake. 7. Open the door. (Never open the door while vehicle is in motion when stopping at a bus stop). 8. Load / offload passengers 9. Always wait for loading passengers to get seated and fasten their seat belt before moving the vehicle. Seat Belts Drivers are required to use seat belts at all times. Vehicle security Drivers are responsible for their assigned vehicle and when temporarily leaving the vehicle, the driver should turn on the hazard lights, set the parking brake, cut off the engine and shut the door. Crossing Railroad Tracks To insure that everyone arrives safely at their destination, consistently utilize the following procedures when approaching and crossing railroad tracks: • Upon approaching the railroad crossing, proceed into the far right lane. • Turn on the four-way flashers 100 feet before reaching the tracks the vehicle must stop behind the white line (if a line is present) and not in the path of the crossing barrier. 209 81 • Turn off heaters, fans, radios, etc. so that you can hear a train. If necessary, ask passengers to remain silent during the crossing. • Open the door completely and listen for an approaching train or (if driving a van) open the window completely and listen. • Look in both track directions as you listen for an approaching train. • When you can conclude that no train is approaching, close the door (watching the door while it is closing) or window. • Check your left mirror for traffic. • Proceed slowly over the tracks to avoid damage to the vehicle. • Turn off the four-way flashers after the vehicle is past the tracks. En-Route Procedures • Depart on time and stay on schedule, but never at the expense of passenger safety. • Drive safely and smoothly. Operate at all times on compliance with applicable traffic regulations, ordinances, and laws of the jurisdiction in which the vehicle is being operated. • Avoid lengthy conversations with passengers, since conversations can distract a driver from safely operating the vehicle. • A vehicle with passenger doors in the open position should not be operated with passengers aboard. The doors should not be opened until the vehicle is stopped or at a railroad crossing. A vehicle with inoperable doors should not be operated with passengers aboard. • During darkness, interior lighting and lighting of step-wells on vehicles should be sufficient for passengers to enter and exit safely. • Passengers should not be permitted in the step-wells of the vehicle nor occupy an area forward of the standee line when the vehicle is in motion. • Standee passengers should not be permitted on vehicles that are not designed to accommodate standing passengers. • Fueling the vehicle when passengers are being transported should be avoided unless it is necessary. • When passengers are aboard, the transit system requires the driver to be secured to the driver’s seat with a restraining belt at all times while the vehicle is in motion. • Vehicles should not be left unattended at any time when passengers are aboard. • When transporting passengers, drivers should stop at all railroad crossings in compliance with North Carolina Statues. 210 82 School Zones Drivers will use extreme caution near schools and observe the School Zone Speed Limit. Drivers will also obey the signals of school crossing guards, school patrons, and the flashing lights of school buses. Night Time Driving Procedures Several hazards associated with night driving are list below: • Reduced visibility • Glare • The need for increased reaction time • An increased number of tired and intoxicated drivers Procedures for driving at night: • Inspect and clean your headlights, taillights, windshield, clearance lights, reflectors and turn signals. • Increase your space cushion by driving a slightly slower speed than you usually would during the day. • Turn your lights on early and avoid the glare of oncoming bright lights by watching the right edge of the roadway. If someone is needlessly using bright light, do not turn your bright lights on in response to their lights. • Make sure that your speed does not overdrive your headlight visibility. • Do not break more than necessary. Use engine and lower gears to help you to slow down the vehicle when traction is poor. • Keep the fuel tank at least half full. Slippery Road Surfaces It takes longer to stop and it is harder to turn without skidding when the road is slippery. Reduce speed by 1/3 (i.e., from 55 mph to 35 mph). Below are some signs that a road is wet and caution should be taken: a. Shaded areas – these will remain icy after other areas have melted. b. Bridges – bridges freeze before the road. c. Melting ice – melting ice is very slippery. d. Black ice – thin layer of ice makes road look wet. e. Vehicle icing – if vehicle is icy, generally so is the road. 211 83 f. Just after rain begins – oil left on the road by vehicles will mix and make road slippery. Driving Through Water If a driver has to drive through water he or she should follow the following procedures: 1. Slow down. 2. Do not speed up while traveling through the water. 3. If the vehicle starts to hydroplane do not apply the brakes. 4. Take your foot off of the gas pedal and try to steer the vehicle to safety. 5. After you get out of the water, maintain light pressure on the brakes for a short distance to heat them up and dry them out. 6. Make a test stop when safe to do so. 7. Check behind to make sure no one is following, and then apply the brakes to be sure they work correctly. Winter Driving 1. Snow produces a glare that can affect vision. Keep sunglasses and use them. 2. Fog requires you to slow down and maintain a longer following distance. Drive with lights on in rain and fog. 3. Know when and how to use your brakes. If you must brake, tap and release them using them in a pumping motion. Don’t brake in the middle of a curve. If your vehicle goes into a skid, take your foot off the brake. 4. In a skid, you should not panic, over steer, or immediately apply brakes. Remove your foot from the accelerator and turn the vehicle in the direction of the skid. When you regain steering control, you may resume braking by using the pumping motion. 5. Loss of traction, let up on accelerator until traction is returned. 6. Before going up a hill, increase speed to build up momentum to help you climb. 7. Before going down a hill, slow down by shifting into a lower gear. 8. Use brakes only with extreme caution when going down a slippery hill. 9. If you are stuck in snow, alert dispatch so help can be sent. Driving in Hot Weather During heat, pay special attention to the daily inspection of: 1. Tires 2. Engine oil gauge 3. Engine coolant gauge 4. Engine belts 5. Hoses 212 84 Hurricane Hurricanes are large powerful storms that can suddenly change direction. Check frequently on the storm’s progress until all watches and warnings for your area from the National Weather Service are cancelled. If needed bus and van drivers will be contacted by their dispatcher to inform them to transport people from their homes to various shelters for safety. Everyone will be on call for such weather. Watch strong wind, water pockets, power lines, flooded streets, and heavy rain. Americans with Disabilities Act Helping Passengers with Personal Assistance Devices Use the Assisting Passengers Who are Using Canes or Critters: • Always ask the disabled passenger if you can assist her/him prior to assisting the passenger • Assist from the opposite side of the cane. • Canes, walkers and other personal assistance devices should be stored so that they do not interfere with movement in the vehicle. • Amputees should be seated in cool areas during hot weather. Assisting Developmentally Disabled Passengers: • Treat the passengers with respect. • Be patient and repeat instructions when necessary. • Be firm if they insist on doing something that will endanger you, them or the other passengers. Assisting Hearing-Impaired Passengers: • Look directly at them so they can see your lips. • Talk normally (do not shout) and do not exaggerate your speech. • Be prepared to repeat yourself. • Get another person to talk to them if the passenger has trouble reading your lips. • Use a pad and pencil when Assisting Speech-Impaired Passengers: • Do not hesitate to ask speech-impaired persons to repeat anything that you do not understand. • Be patient; the passenger’s speech condition may become more difficult to understand if the passenger is under stress. Assisting Passengers with Visual Impairments: • Don’t touch the passenger until you tell them who you are and what you intend to do. • Do not shout at the passenger. • Before boarding the passenger, take their hand and show them the door openings as well as the seat and mention any hazards. • When escorting the passenger, remain on the opposite side of their cane and have them hold your arm. Advise the passenger of any changes in ground texture or elevation level. 213 85 • When walking with a passenger, call out turns and maneuvers at least five (5) steps in advance. • If the passenger uses a service animal, it may be helpful to lean the name of the animal for future reference. Avoid any abrupt movements toward the animal or the passengers. • Seat visually impaired passengers against vehicle walls when possible or seat the passengers in seats with arm rests in order to assist them in keeping their balance. Transporting Elderly Passengers Procedures Use special care in serving elderly passengers: • Dispatcher needs to be especially patient when giving elderly passengers information regarding vehicle routes and schedules. • Give elderly passengers more time to get on or off the vehicle. • Ask the elderly passengers if they would like your assistance before assisting them. • If the elderly passenger refuses assistance, stay close to prevent them from tripping or falling. • When assisting elderly passengers, do not put too much pressure on the passenger’s arm. • When letting elderly passengers on or off a vehicle, pull the vehicle close to the curb so the passenger won’t have to step very far. • Be sure elderly passengers do not sit too close to heaters or other such hazards. • Elderly passengers may need to be reminded where to get off of the vehicle. • Keep temperature controls warm in the winter and cool in summer. • In cases of emergencies, drivers should notify dispatchers about possible health problems of elderly passengers. Wheelchair Boarding Methods Your customers' safety will depend on more than just safely transporting them to their destination, their safety will also depend on how well you board and secure their wheelchairs. Several wheelchair boarding guidelines are indicated below: • Roll the wheelchair onto the lift, making sure that the front wheels are inside the platform roll stop while the roll stop is in the upright position. • Lock the brakes. • If the passenger has the capability to do so, ask the passenger to hold on to the hand rails provided on the lift. If the passenger does not have the capability to hold onto the handrails, ask the passenger to hold his/her hands in his/her lap. • Before operating the lift for boarding, ask the passenger if he/she is ready. Keep one hand on the lift controls. Ask the passenger if it is okay for you to rest your other hand lightly on the 214 86 armrest of the wheelchair as the lift goes up while you stand on the ground; this will keep you alert to the stability of the chair while also providing the passenger with psychological comfort. • Make sure that the lift is level with the floor before stopping. Be sure that there is a smooth surface created by the vehicle transition plate so that the wheelchair rolls smoothly over it and into the vehicle. • From inside the vehicle, hold the wheelchair handle as you unlock the brakes. (Turn the power back on or engage the clutches of a motorized wheelchair if needed.) • Make sure the passenger's head does not hit the ceiling upon entering the doorway. • The ADA states that wheelchairs should always be secured facing the front of the vehicle, with the exception given to some older vehicles that are not yet appropriately equipped. • The driver should never stand on the lift. Wheelchair Lift and Securement Procedures Always follow the guidelines below to ensure safe lift operation and passenger safety: • Always inspect a lift prior to each use (look for loose nuts, bolts,) • Before deploying a lift for use, safely park the vehicle on level ground, turn the engine off (unless otherwise specified by the manufacturer) and check for obstacles to avoid in area where lift is to be deployed. Make sure that hands, feet and clothing are away from folding parts of the lift. • Only passengers and their mobility devices should ride the lift. • When operating a lift with a passenger on it, allow the lift to go all the way up to floor level or down to the ground without stopping. • Have the passenger use the handrails and never leave a passenger unattended on a lift. Assisting Wheelchair Users on the Lift: • Wheelchair users can choose to ride a lift either facing away from the vehicle or facing the vehicle. The preferred method is to have the passenger facing away from the vehicle because it positions the bulk of the weight where there is more structural support and allows the driver to pull the wheelchair into the vehicle or push the wheelchair onto the lift by the handgrips. • In the preferred positions, the small front wheels of the wheelchair are less likely than the large back wheels of the wheelchair to roll over the platform roll stop. • The preferred position also reduces the possibility of the passenger’s feet or toes getting caught between the lift platform and the vehicle when the passenger is riding upward. 215 87 Securing an Occupied Wheelchair To insure the safety of your passengers, consistently use good practices in handling wheelchairs: • Always use a four point tie-down to the floor of vehicle. • Tie-downs should be attached to the strongest part of the device which is the frame. • Lap boards or metal and plastic trays attached to the chairs should be removed and secured. • Liquid oxygen being transported should be securely mounted/fastened to prevent damage • Aspirators, ventilators/other equipment must be securely mounted to wheelchair or vehicle. • Never restrain a child’s head separately such as with a headband attached to the back of the seat. Restraining a child’s head separately can cause excessive strain on the child’s neck. Many children now have special neck braces to support their head during transport. Bloodborne Pathogens Content of Blood-borne Pathogen Training as Described in the Occupational Safety and Health Administration (OSHA) Standard 29 CFR 1910.1030(g)(2) 1910.1030(g)(2)(i) The employer shall train each employee with occupational exposure in accordance with the requirements of this section. Such training must be provided at no cost to the employee and during working hours. The employer shall institute a training program and ensure employee participation in the program. 1910.1030(g)(2)(ii) Training shall be provided as follows: • At the time of initial assignment to tasks where occupational exposure may take place; • At least annually thereafter. 1910.1030(g)(2)(iii) [Reserved] 1910.1030(g)(2)(iv) Annual training for all employees shall be provided within one year of their previous training. 1910.1030(g)(2)(v) Employers shall provide additional training when changes such as modification of tasks or procedures or institution of new tasks or procedures affect the employee's occupational exposure. The additional training may be limited to addressing the new exposures created. 1910.1030(g)(2)(vi) 216 88 Material appropriate in content and vocabulary to educational level, literacy, and language of employees shall be used. 1910.1030(g)(2)(vii) The training program shall contain at a minimum the following elements: • An accessible copy of the regulatory text of this standard and an explanation of its contents; • A general explanation of the epidemiology and symptoms of blood-borne diseases; • An explanation of the modes of transmission of bloodborne pathogens; • An explanation of the employer's exposure control plan and the means by which the employee can obtain a copy of the written plan; • An explanation of the appropriate methods for recognizing tasks and other activities that may involve exposure to blood and other potentially infectious materials; • An explanation of the use and limitations of methods that will prevent or reduce exposure including appropriate engineering controls, work practices, and personal protective equipment; • Information on the types, proper use, location, removal, handling, decontamination and disposal of personal protective equipment; • An explanation of the basis for selection of personal protective equipment; • Information on the hepatitis B vaccine, including information on its efficacy, safety, method of administration, the benefits of being vaccinated, and that the vaccine and vaccination will be offered free of charge; • Information on the appropriate actions to take and persons to contact in an emergency involving blood or other potentially infectious materials; • An explanation of the procedure to follow if an exposure incident occurs, including the method of reporting the incident and the medical follow-up that will be made available; • Information on the post-exposure evaluation and follow-up that the employer is required to provide for the employee following an exposure incident; • An explanation of the signs and labels and/or color coding required by paragraph (g)(1); and • An opportunity for interactive questions and answers with the person conducting the training session. 1910.1030(g)(2)(viii) The person conducting the training shall be knowledgeable in the subject matter covered by the elements contained in the training program as it relates to the workplace that the training will address. Source: OSHA website http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=standards&p_id=10051 (accessed August, 2010). 217 89 Emergency Procedures for Vehicle Operators Immediately notify dispatch of any emergency situations, and then follow the applicable procedures as described below. Procedures (communication and notification, passenger handling, vehicle evacuation, etc.) Emergency Preparedness When there is an emergency on your vehicle, you alone are responsible for handling the situation in a way that lessens the risk of injury or danger to your customers, yourself and your vehicle. These are tremendous responsibilities that you alone must initially meet. You are the primary person that customers look to for help and protection in an emergency. When faced with an emergency you may be just as frightened as your customers. This is why it is very important for you to have learned and practiced the four basic accident and emergency handling procedures. 1. Remain calm. 2. Protect your customers, yourself, your vehicle. 3. Contact your dispatcher. 4. Complete the required reports. Evacuation You must be prepared to provide evacuation assistance to customers who are elderly and/or customers with disabilities who use your transportation vehicle. As a professional transit operator, you have an important responsibility for the welfare and safety of your customers. Training helps you to fulfill these responsibilities. Evacuation should be considered hazardous under the best of conditions. Hazards increase if the evacuation must be done hurriedly or if it involves customers who are severely disabled. The Evacuation Decision When fire is present, there is leaking fuel, and/or the vehicle is in danger, then the need to evacuate is clearly indicated. Assessing a possible emergency in other situations may be less clear, for example, a tornado sighting or heavy flooding. Weather conditions, traffic, road conditions, availability of assistance, response time of public safety services, customer characteristics and operator’s experience will enter into the decision to evacuate. 218 90 Vehicle Location Once you become aware of a possible emergency and the vehicle has stopped, its location should be noted. You should be aware of the vehicle’s position relative to the nearest cross street, road or widely recognized landmark. Another aspect of vehicle location, which affects evacuation, will be the terrain characteristics of where you are stopped. The following must be considered when deciding what to do. 1. Are you stopped on a hill, facing uphill or facing downhill? 2. Are you stopped on the shoulder? ˇ Is the shoulder wide enough for your vehicle? ˇ Is the shoulder flat or on an incline? ˇ Is the shoulder grassy, rocky, and/or has a ditch on the side? 3. Are you on a curve and can oncoming traffic sees you clearly and in sufficient time? 4. Does the road have a crown? 5. Are you on ˇ A divided highway? ˇ Multi-lane undivided? ˇ Two lane road? 6. Is your vehicle off the road and if so, is it ˇ On the shoulder? ˇ In a ditch? ˇ In a driveway? The above conditions must be considered in conjunction with the vehicle’s position, e.g., level, front end down front end up, tilted on its side to some degree, resting on its side or resting on its top. Evacuating Wheelchair Customers Customers in wheelchairs present two elements for assessment. The first is whether conditions permit operation of the lift. Cold weather will cost significant loss of time to get the lift deployed. If the emergency was caused by a collision the impact may have caused short circuits in the lift’s wiring. These shorts can cause ignition of leaking fuel and/or possible injury to you due to the high amperage of the electrical current required to operate the lift. The lift may be damaged preventing manual deployment. Second, is the decision of whether or not to evacuate the customers in their chairs. If the vehicle impact forces were high, then the wheelchair may have sustained damage that may not be readily apparent. Do not waste time removing seat belts and tie-downs only to find the wheelchair cannot be moved. 219 91 Customers will be reluctant to leave their wheelchair behind because without it they become totally immobile. However, saving the customer’s life is of first priority. If time and conditions permit, the wheelchair can be recovered later. Communicating with Customers and Helpers In an emergency, customers will look to you the operator for direction and leadership. You represent authority and must take initial control and take the lead. Being well trained in evacuation emergencies will make it easier for you to remain calm. Remaining Calm is Crucial Time and conditions permitting, tell customers in a calm, clear and concise manner that there is an emergency. An explanation of what they are required to do will help to prevent customer hysteria. Customers should be advised that help is on the way, but for their safety it is best they leave and/or be assisted from the vehicle. Continued reassurance while performing your duties will also be helpful in forestalling any panic. The use of able-bodied customers or passersby must be done with great care. The ability to remain calm and give clear and concise instructions to helpers will prevent unnecessary injuries. Placement of hands and feet and body position can be done by example. Make it clear what commands will be used to start whatever you will be doing. If you use 3 on a count of 3, your helper is better able to synchronize his or her actions with you, rather than just using “go” or some other single command. Remember - as a professional transit operator, you are responsible for directing customers and passers-by in giving assistance. Once public safety personnel arrive on the scene they will assume command and control of the emergency. At that point, your responsibility is seeing to the needs of the customers. Emergency Evacuation Lifting Techniques Bending & Lifting ˇ Face the object (customer) with your feet apart and one foot forward ˇ Get as close as possible ˇ Bend your hips and knees to lower you to the customer. Avoid bending forward at the waist ˇ Reach with both hands for the customer. Get a good grip to bring the customer in close to you ˇ Straighten your knees and hips as you come to a standing position. Do not jerk as you lift ˇ Avoid twisting as you lift ˇ You may vary this lifting technique - according to your size and the size of the customer you intend to lift - by spreading your feet farther apart, bending down so that one knee touches the ground, lifting the customer to an intermediate height before lifting him/her the rest of the way ˇ Use this technique even if you are not lifting anything, but only bending to unlock a wheelchair securement or unbuckle a belt. 220 92 Stooping or Squatting The techniques are really the same as bending; spread your feet apart, get close to the customer, lower yourself with your leg muscles, and do not bend at the waist. • Stooping usually means bending over at the waist, so that position should be avoided. • It is often more comfortable to have one knee on the floor and one knee up rather than a deep squat with both knees off the floor. • Use a chair, vehicle seat or other sturdy object to push against with your hand to help get yourself in and out of a squat position. Basic Principles of Lifting • Keep it close. • Don’t lift and twist. • Lift smoothly, don’t jerk. • Keep your back erect. Kneeling Use your legs to get in and out of a kneeling position. Avoid waist bending. ˇ Stay close to the customer you are going to move ˇ A half-kneel position (with one knee up) is usually easier to maintain than a full kneel position. Carrying ˇ Keep the customer close to your body ˇ Keep the object centered in the middle of your body rather than off to one side (or, balance by carrying part of the load in each arm) ˇ Carry the object at waist level, with your elbow tucked in close to your sides ˇ Try to push or pull the object rather than carry if you have a choice Twisting See if you can avoid twisting altogether by moving your feet to turn your whole body. Take little steps instead of twisting. If you need to perform a twisting motion: ˇ Position yourself so that you have the best possible leverage ˇ Avoid waist-bending ˇ Use your arms and legs to do the work, not your back Pushing ˇ Face the customer ˇ Position your feet shoulder distance apart, with one foot slightly forward ˇ Tuck your chin ˇ Bend at your knees and hips to move the customer ˇ Keep your elbows in at your sides while pushing ˇ Do not lean forward at the waist ˇ Use a rocking motion to get the load started 221 93 ˇ If you have a choice, push instead of pull (you can push twice as much as you can pull without strain) Pulling and Drawing ˇ Clear your path of things you might trip over ˇ Face the customer ˇ Position your feet, shoulder distance apart, with one foot slightly forward ˇ Tuck your chin ˇ Bend at your knees and hips to pull the customer ˇ Keep your elbows in at your sides while pulling or dragging ˇ Use a rocking motion to get the load started ˇ Use both arms Procedures to Follow in The Event of a Fire 1. Immediately notify dispatch that you have a fire. 2. Activate the four-way flashers. 3. Pull safely off the road. Try to pull into an open area where other surroundings will not catch fire. DO NOT PULL INTO A SERVICE STATION! 4. Place the vehicle in park and cut off the engine. 5. Evacuate the vehicle, moving passengers away from vehicle. 6. Only try to extinguish a fire if you know what you are doing and it is safe to do so. Only use the fire extinguisher. 7. Set up emergency warning equipment. 8. Do not re-board the vehicle unless the Fire Department deems it safe to do so. Use of Equipment (web cutters, fire extinguishers, etc.) Fire Extinguishers A fire extinguisher is an essential piece of emergency equipment, and all vehicles should be equipped with one. In order for a fire extinguisher to be effective, it must be used properly. All operators must be familiar with fire extinguishers. The vehicle must be evacuated if a fire or threat of fire exists. Characteristics of Fires All fires need three components in order to burn: Fuel, Oxygen and Heat. The removal of any one of these three components will cause a fire to stop burning. Fires are classified by the type of combustible fuel source that is feeding them. These fire classifications dictate what type of fire extinguisher should be used to put out a fire. Class “A” Fires - These fires have ordinary combustibles such as wood, paper products, cloth, rubber and many plastics. 222 94 Class “B” Fires - These fires result from burning flammable or combustible liquids such as gasoline, paint varnishes and other petroleum-based liquids. Class “C” Fires - These are energized electrical fires that are fueled by the flow of electricity. Once the electricity is cut off from this type of fire it will revert to a lower class fire, most likely a Class “A” Fire. Class “D” Fires - Flammable or combustible metals fuel these fires. This type of fire is extremely rare and generally is seen in industrial settings. Types of Fire Extinguishers Fire extinguishers are classified according to the types of fires they are designed to put out. A fire extinguisher will be clearly marked to indicate what types of fires it should be used on. Common extinguishing agents used include: Water - Water is the most common and most readily available extinguishing agent. Water should only be used on a Class “A” Fire. Dry Chemicals - Generally, dry chemical extinguishers use a powdered substance similar to baking powder. The chemicals will inhibit or stop the chain reaction of combustion. Dry chemical extinguishers are multi-purpose in that they combat more than one class of fires. Carbon Dioxide - This type of extinguisher is used predominately for Class “C” Fires, but they can also be used on Class “B” Fires. These extinguishers work by displacing the oxygen supply with carbon monoxide, which will not support combustion. Halon - Halon is stored as a liquid but turns into a gas as soon as it is released from the extinguisher. Halon can be used on Class “A”, “B” and “C” fires. The main advantage of this extinguisher is it leaves no residue. Halon is the primary choice for use on electronic equipment, such as computers. Dry Powder - These are special extinguishing agents that are primarily designed to combat a specific hazard, such as a specific combustible metal used in an industrial setting. Operation of Fire Extinguishers When operating a fire extinguisher you should remember the P.A.S.S. sequence: Pull the Pin - Every fire extinguisher should be equipped with a pin that prevents accidental discharge. This pin should be attached with a plastic seal that indicates that it has not been used since its last recharging. The pin must be pulled out before the extinguisher can be operated. Aim Nozzle Toward Fire - Depending on the type of extinguisher you are using, it may have a flexible tube, a fixed nozzle, or a cone shaped nozzle that swivels. Aim his nozzle toward the base of the fire. Squeeze Handle of Extinguisher to Discharge - Discharge the fire extinguisher by squeezing the handle. 223 95 Sweep at the Base of the Fire - The discharge of the fire extinguisher would be aimed at the base of the fire. Use a regular sweeping motion on the base, covering that part of the fire closest to you and then moving forward. If the fire flashes back on you begin again, maintaining the sweeping motion. Special Considerations for Fires Fire extinguishers are an extremely valuable tool but you must always remember that they are small and have a limited capacity. When confronted with a fire, you must make judgment as whether you should “fight” or “flee”. You must decide whether the fire is small enough to fight and put out with the limited resources a fire extinguisher offers or whether it would be safer to just get away from the fire and let it burn until fire fighters arrive. As always, your primary concern should be in protecting the safety of your customers and yourself. You should never put yourself in a life-threatening situation in an attempt to put out a fire. Protocols (radio communication, after accident reporting, etc.) After Accident Reporting The driver should contact the PATS dispatcher immediately to notify them when an accident has occurred. The Transit Director or safety supervisor will respond to the accident notification immediately, and conduct an investigation. In the case of an injury, the Transit Director, safety supervisor, or driver (while he or she is waiting for senior management to arrive) should: 1) Determine if the severity of the injury necessitates calling an ambulance. When in doubt, call an ambulance. 2) If an ambulance is needed, have someone call 911 (someone who can provide clear directions). 3) When the injury has occurred at the PATS office or facility, post someone at the nearest entrance of the facility to direct EMS personnel to the scene. 4) The driver or safety supervisor should complete the Accident/Incident Report as soon as possible (see sample below). This form should not be held while gathering additional information. If necessary, turn in a preliminary report, and file a more complete copy at a later time. If necessary, turn in a preliminary report, and file a more complete copy to the Transit Director on the same day of the incident. 5) Client accident reports are required and must be forwarded to the Finance Department on all client injuries on PATS premises or vehicles. Late reported or questionable cases: • Any injury or illness that an employee alleges to be work-related should be documented using the Accident/Incident Report form and forwarded to the Transit Director immediately. This also includes claims that were not reported in a timely manner by the employee. • Information regarding a disputable incident should also be forwarded to the Transit Director immediately, regardless of whether it appears to be legitimate or not. 224 96 Accident/Incident Report Form Date of incident: Time of incident: Vehicle ID: Location of incident: Name of Driver: Persons Involved Name: Phone: Injury: ı yes ı no If yes, type of injury: Treatment Required? Where treated? Name: Phone: Injury: ı yes ı no If yes, type of injury: Treatment Required? Where treated? Name: Phone: Injury: ı yes ı no If yes, type of injury: Treatment Required? Where treated? Details of incident/accident: Another vehicle involved? ı Yes ı No If yes, fill out accident packet and attach. Did vehicle require towing? ı Yes ı No If yes, where to? Attach trip sheet indicating which passengers were aboard at time of incident. Persons listed in the gray section above should read this report and sign below in the appropriate section. NO MEDICAL ATTENTION WAS DESIRED AND/OR REQUIRED. Signature Of Person Involved: Signature Of Person Involved: MEDICAL ATTENTION WAS RECEIVED. Signature Of Person Involved: Signature Of Person Involved: Return this form to the Transit Director or safety supervisor within 24 hours of the accident/incident. 225 97 APPENDIX H Qualifying Trainers / Instructors Lead Driver: ___________________________________________________ Fire Training: Fire Department Defensive Driving: Stewart Darden Bloodborne Pathogen: Stewart Darden CPR/ First Aide: EMS Customer Service: Desiree White 226 98 APPENDIX I -- Monthly Safety Meeting Report Date: Address: Meeting Chairman: Where feasible attendance should be documented. Other Persons Present: Formal Presentation (Name of presenter and topic): Other Subjects Discussed: Reports on Weekly Meetings: Employees’ Comments/Suggestions: 227 99 Chairman’s Signature ______________________ 228 100 APPENDIX J Person County Government Safety Policy 229 101 I. Introduction The management of the Person County Government has a sincere concern for the safety and welfare of all employees and the public they serve. With the goal of eliminating suffering and the cost of avoidable personal injury and vehicle accidents, the county safety committee has implemented the Safety Policy for Person County Government. It is the County’s policy to provide safe working conditions for all employees. Comprehensive instructions covering safe work practices and special equipment to protect employees against particular hazards will be addressed by department heads according to the type of hazards in their areas. Most accidents are preventable. All county employees are responsible for promoting accident prevention by actively supporting the safety policy and observing the safety regulations. Employees are expected to cooperate fully by observing the rules of safety and taking active part in protecting themselves, their fellow workers and county facilities. The joint effort of employees and management toward observance of this policy will provide safe working conditions to the mutual advantage of all. II. Safety Policy Statement It is the objective of Person County Government to conduct all operations as safely and efficiently as possible. To accomplish this, we are assigning the responsibility, authority, and accountability for safety to all department heads and supervisory personnel within their individual areas of operations. Each department may want to appoint an individual as their safety coordinator/officer. This individual would be responsible for the administration and coordination of the department’s safety program to ensure the safety standards are met throughout the department. All employees will have the responsibility of performing their own work in a safe and efficient manner and to report unsafe conditions to their department head or supervisor for prompt corrections. In addition to this General Policy, it is the responsibility of each department to develop and maintain any specific policies and procedures to ensure a safe work environment. 230 102 III. General Rules Safety means efficient performance. Safety must, therefore be a part of the planning for every job, equal in importance to all operational considerations. Observing safety procedures will make all Person County operations safer, for all employees must be on the alert to the possibility of improvement. Employee suggestions for improvement of work conditions and work procedures are welcomed, in fact, invited. Unsafe conditions and unsafe procedures must be identified before they can be corrected. Consequently, it is the responsibility of every employee to report these conditions immediately. All accidents should be reported, whether personal injury or property damage is involved or not. Remember, the “near misses” are danger signals. The accident you prevent could be the incident that injured you! The following general safety procedures apply: • Report all personal injuries, no matter how minor, to your immediate supervisor soon as possible. This must be done whether the injury resulted in lost time from work or required medical attention or not. Prompt reporting of accidents is a requirement under the Workers’ Compensation Law. • This organization does not expect you to take any unnecessary chances. Learn the right way to do your job. That will be the safe way. If you are not sure you thoroughly understand the job, ask your supervisor for further instructions. • Avoid horseplay and practical jokes on the job. Any employee participating in such activities will be subject to disciplinary action. • Abuse of any substance (alcohol, medication, etc) during working hours is prohibited. Any employee reporting to work under the influence of any substance during working hours shall be subject to disciplinary action. • Work at a speed consistent with Safety. “Foolish Hurry” such as running in passageways or on stairs is dangerous. • Keep yourself in good physical condition to do a days work. • Use the hand rails on stairs or on elevated places. • Jumping from an elevation such as a table, bench, or platform can result in Injury. “DON’T DO IT”. • Always inspect tools and equipment before use. Report defects to supervisors and other potential users. Do not use tools and equipment that are defective to an unsafe degree. • Remove splinters from work benches, tables, bins, shelves, or chairs before someone is injured. • Remove, cut off, or hammer down protruding nails, staples, or steel straps. • Work clear of suspended loads; if a load is moved above where you are working, stand aside until it has passed by. 231 103 • Obey warning tags and signs. They are posted to point out hazards. • Operate only the machinery or equipment you have been authorized and trained to operate safely. • Remove jewelry such as rings, identification bracelets, etc., in works involving climbing, materials handling, or operating mechanical equipment. • Never reach over moving parts of machinery or equipment. • Never operate machinery or equipment with guards removed. • Report to work in appropriate clothing suitable for the type of work you perform. • This includes footwear. Avoid wearing loose clothing or personal equipment near machinery or equipment with moving parts. • Wear protective equipment as required. Its use should be enforced. • Common sense, along with health and sanitation rules, must be observed for the welfare and consideration of other employees. • Repeat violators of safety rules and procedures may be subject to disciplinary action and/or dismissal. IV. Roles and Responsibilities A. County Manager The County Manager is responsible for the general oversight of the Safety Program by setting policy and making strategic planning decisions. Under the direction of the County Manager there is: • An active Safety Committee, consisting of department heads or their designees, meeting on a regularly scheduled basis. • A thorough and effective Accident Investigation to include reporting and recording procedures, and a written report on actions taken to prevent recurrence of accidents, including actions taken against individual violators of safety rules and practices. • A training program for employees and supervisory personnel directly related to avoiding a possible injury or illness in the area of designated operations. • A periodic audit of all premises, equipment, and materials so that recommendations can be developed to obtain compliance with established standards. • A communications system established and maintained to ensure that all personnel responsible for safety matters are kept abreast of new standards or procedures published by the Department of Labor. • Specific goals established for the safety program, with progress toward those goals measured on a quarterly basis. 232 104 B. Department Heads Department Heads are responsible to the County Manager for complying with the County’s Safety Program and for maintaining safe and healthful working conditions and practices for the benefit of all personnel under their supervision. Department Heads will demonstrate support for the safety program through every visible means, including: • Providing a safe and healthful workplace. • Providing personal protective equipment as well as machine guards and safety devices commensurate with the state of the art. • Demonstrated support of the program through personal participation and through approval of necessary expenditures for such items as personal protective equipment, mechanical guards, good lighting, good ventilation, and other physical improvements to the working environment, as well as expenditures for safety training materials. • Reviewing accident records and accomplishments of the safety program with the Safety Committee. • Evaluating the effectiveness of the safety program. • Participating directly and/or indirectly in safety activities as may be required to maintain the enthusiasm and interest of all concerned. • Abiding by safety rules and regulations when exposed to conditions governed by the rules. • Directing that any flagrant disregard of safety rules and regulations by employees be grounds for discipline or dismissal as outlined in the Personnel Policy. C. Supervisor Supervisors are charged with the responsibilities of quality and quantity of production with the department, and therefore are responsible for the work conduct of the same. Supervisors should be afforded the necessary knowledge to carry out their duties with efficiency and safety. Because of the close relationship with the employees and intimate knowledge of operating procedures, Supervisors are key persons in the scheme of loss control. Supervisors should: • Have a thorough knowledge of the safety policy. • Provide instruction and training to workers so that they may fulfill their job in a safe manner. 233 105 • Make daily inspection of the department to ensure that no unsafe conditions or unsafe practices exist. • Initiate immediate corrective action where unsafe conditions or practices are found. • Properly complete the Form 19 and investigate all accidents to determine what must be done to prevent recurrence of a similar accident. This should be completed and submitted to the Human Resources Technician in time that she/he can submit within three working days to the proper insurance company. • Be familiar with all procedures that must be followed in the event of an emergency. • Enforce safety rules and regulations of the County and each respective department. • Provide good example by safe work habits. D. Employees To assist the employees in developing a keen “safety awareness”, the following responsibilities are assigned: • To abide by the safety rules and regulations of the County and their respective departmental policies and procedures. • To regard the safety of fellow workers at all times. • To report any unsafe conditions to the supervisor. • To contribute ideas and suggestions for improving the safety of conditions or procedures to the Supervisor. • To use individual knowledge and influence to prevent accidents. • To attend safety training sessions. • To report accidents and injuries immediately. E. Safety Committee Members The committee team will help improve decision making in vital areas of employee safety and well-being, public safety, and property protection. This committee will develop and implement county safety policies, determine goals/ objectives, promote employee safety communication, increase employee safety awareness, ensure safety activities are completed, and keep up with governmental regulations. The safety committee will report to the county manager. The Committee shall meet every other month. Its primary purpose is to assist the Safety Committee Chair in the formulation and implementation of the safety program. To accomplish this, the Committee shall: • Draft safety rules and regulations and recommend approval for adoption by management. 234 106 • Devise methods of promoting safety among employees. • Review accident records to discover trends and to gauge effectiveness of the safety program. • Discuss difficult accident problems and make suggestions for preventive measures. The following activities are the Committee’s responsibility and require periodic attention: • Departmental self – inspection • Maintenance of fire prevention and suppression equipment. • Seasonal promotional activities. • Safety regulations. • Employee training program • Written reports of all Committee meetings approved by the Safety Committee Chair and signed by the Safety Committee Secretary. F. Safety Committee Chair The Safety Committee Chair sets meeting dates, distribute meeting materials, conduct meeting, establish sub-committees when necessary and determine committee action on items discussed. Further responsibilities of the Safety Committee Chair shall include: • Make periodic inspections of all county buildings/operations to ensure compliance with safety regulations. • Promote a “safety awareness” in all employees through educational and training programs. • Maintain contact with available sources of topical safety information such as National Safety Council, NC Department of Labor, NC Industrial Commission, and OSHA. • Maintain minutes of all Safety Meetings. • Safety Program status reports. 235 107 V. Reporting Requirements The purpose of recordkeeping is to discover patterns and trends of occurring accidents to direct risk control efforts in the right directions. The following recordkeeping procedures will be used: • All accidents shall be reported immediately to the supervisor or department representative. A Form 19 should be filled out completely and sent to the Human Resources Technician as soon as possible or within three working days. • The accident should be investigated to determine what corrective action should be taken to prevent future similar accidents. This accident investigation can be done by safety committee members or the employee’s supervisor. If the investigation needs to be done by safety committee member, contact the Public Works Safety Officer/Safety Committee Chair. If the investigation is done by the supervisor the results should be reported to the Safety Committee Chair. • It shall be the responsibility of the County Safety Committee Chair to maintain records as necessary to comply with laws and objectives of the safety program. These records should include: o Copy of the Form 19 o Person County Accident Investigation Report o Required OSHA forms VI. Examples of Forms Examples of the following forms are attached: • Form 19 • Facility Safety Inspection Report • Person County Accident Investigation Report • OSHA 300 Log 236 108 APPENDIX K DRUG AND ALCOHOL TESTING POLICY Person Area Transportation System Adopted as of ______________ A. PURPOSE 1) The Person Area Transportation System provides public transit and paratransit services for the residents of Person County. Part of our mission is to ensure that this service is delivered safely, efficiently, and effectively by establishing a drug and alcohol-free work environment, and to ensure that the workplace remains free from the effects of drugs and alcohol in order to promote the health and safety of employees and the general public. In keeping with this mission, Person Area Transportation System declares that the unlawful manufacture, distribution, dispense, possession, or use of controlled substances or misuse of alcohol is prohibited for all employees. 2) Additionally, the purpose of this policy is to establish guidelines to maintain a drug and alcohol-free workplace in compliance with the Drug-Free Workplace Act of 1988, and the Omnibus Transportation Employee Testing Act of 1991. This policy is intended to comply with all applicable Federal regulations governing workplace anti-drug and alcohol programs in the transit industry. Specifically, the Federal Transit Administration (FTA) of the U.S. Department of Transportation has published 49 CFR Part 655, as amended, that mandates urine drug testing and breath alcohol testing for safety-sensitive positions, and prohibits performance of safety-sensitive functions when there is a positive test result. The U. S. Department of Transportation (USDOT) has also published 49 CFR Part 40, as amended, that sets standards for the collection and testing of urine and breath specimens. 3) Any provisions set forth in this policy that are included under the sole authority of Person Area Transportation System and are not provided under the authority of the above named Federal regulations are underlined. Test conducted under the sole authority of Person Area Transportation System will be performed on non-USDOT forms and will be separate from USDOT testing in all respects. 237 109 B. APPLICABILITY This Drug and Alcohol Testing Policy applies to all safety-sensitive employees(full- or part-time) when performing safety sensitive duties Person Area Transportation System employees that do not perform safety-sensitive functions are also covered under this policy under the sole authority of Person Area Transportation System. See Attachment A for a list of employees and the authority under which they are included. A safety-sensitive function is operation of mass transit service including the operation of a revenue service vehicle (whether or not the vehicle is in revenue service), maintenance of a revenue service vehicle or equipment used in revenue service, security personnel who carry firearms, dispatchers or person controlling the movement of revenue service vehicles and any other transit employee who is required to hold a Commercial Drivers License. Maintenance functions include the repair, overhaul, and rebuild of engines, vehicles and/or equipment used in revenue service. A list of safety-sensitive positions that perform one or more of the above mentioned duties is provided in Attachment A. Supervisors are only safety sensitive if they perform one of the above functions. Volunteers are considered safety sensitive and subject to testing if they are required to hold a CDL, or receive remuneration for service in excess of actual expense. C. DEFINITIONS Accident: An occurrence associated with the operation of a vehicle even when not in revenue service in revenue service, if as a result: a. An individual dies; b. An individual suffers a bodily injury and immediately receives medical treatment away from the scene of the accident; or, c. One or more vehicles incur disabling damage as the result of the occurrence and are transported away from the scene by a tow truck or other vehicle. For purposes of this definition, disabling damage means damage which precludes departure of any vehicle from the scene of the occurrence in its usual manner in daylight after simple repairs. Disabling damage includes damage to vehicles that could have been operated but would have been further damaged if so operated, but does not include damage which can be remedied temporarily at the scene of the occurrence without special tools or parts, tire disablement without other damage even if no spare tire is available, or damage to headlights, taillights, turn signals, horn, mirrors or windshield wipers that makes them inoperative. Adulterated specimen: A specimen that has been altered, as evidence by test results showing either a substance that is not a normal constituent for that type of specimen or showing an abnormal concentration of an endogenous substance. 238 110 Alcohol: The intoxicating agent in beverage alcohol, ethyl alcohol, or other low molecular weight alcohols contained in any beverage, mixture, mouthwash, candy, food, preparation or medication. Alcohol Concentration: Expressed in terms of grams of alcohol per 210 liters of breath as measured by an evidential breath testing device. Aliquot: A fractional part of a specimen used for testing, it is taken as a sample representing the whole specimen. Canceled Test: A drug test that has been declared invalid by a Medical Review Officer. A canceled test is neither positive nor negative. Confirmatory Drug Test: A second analytical procedure performed on a different aliquot of the original specimen to identify and quantify the presence of a specific drug or metabolite. Confirmatory Validity Test: A second test performed on a different aliquot of the original urine specimen to further support a validity test result. Covered Employee Under FTA Authority: An employee who performs a safety-sensitive function including an applicant or transferee who is being considered for hire into a safety-sensitive function (See Attachment A for a list of covered employees). Covered Employee Under Company Authority: An employee, applicant, or transferee that will not perform a safety-sensitive function as defined by FTA but is included under the company’s own authority. (See Attachment A). Designated Employer Representative (DER): An employee authorized by the employer to take immediate action to remove employees from safety-sensitive duties and to make required decisions in testing. The DER also receives test results and other communications for the employer, consistent with the requirements of 49 CFR Parts 40 and 655. Department of Transportation (DOT): Department of the federal government which includes the, Federal Transit Administration, Federal Railroad Administration, Federal Highway Administration, Federal Motor Carriers’ Safety Administration, Pipeline & Hazardous Materials Safety Administration, United States Coast Guard, and the Office of the Secretary of Transportation. Dilute specimen: A urine specimen with creatinine and specific gravity values that are lower than expected for human urine. 239 111 Disabling damage: Damage which precludes departure of any vehicle from the scene of the occurrence in its usual manner in daylight after simple repairs. Disabling damage includes damage to vehicles that could have been operated but would have been further damaged if so operated, but does not include damage which can be remedied temporarily at the scene of the occurrence without special tools or parts, tire disablement without other damage even if no spare tire is available, or damage to headlights, taillights, turn signals, horn, mirrors or windshield wipers that makes them inoperative. Evidentiary Breath Testing Device (EBT): A Device approved by the NHTSA for the evidential testing of breath at the 0.02 and the 0.04 alcohol concentrations. Approved devices are listed on the National Highway Traffic Safety Administration (NHTSA) conforming products list. Initial Drug Test: (Screening Drug Test) the test used to differentiate a negative specimen from one that requires further testing for drugs or drug metabolites. Initial Specimen Validity Test: The first test used to determine if a urine specimen is adulterated, diluted, substituted, or invalid Invalid Result: The result reported by a Department of Health & Human Services (HHS)-certified laboratory in accordance with the criteria established by the HHS Mandatory Guidelines when a positive, negative, adulterated, or substituted results cannot be established for a specific drug or specimen validity test. Laboratory: Any U.S. laboratory certified by HHS under the National Laboratory Certification program as meeting standards of Subpart C of the HHS Mandatory Guidelines for Federal Workplace Drug Testing Programs; or, in the case of foreign laboratories, a laboratory approved for participation by DOT under this part. Limit of Detection (LOD): The lowest concentration at which a measurand can be identified, but (for quantitative assays) the concentration cannot be accurately calculated. Limit of Quantitation: For quantitative assays, the lowest concentration at which the identity and concentration of the measurand can be accurately established. Medical Review Officer (MRO): A licensed physician (medical doctor or doctor of osteopathy) responsible for receiving laboratory results generated by the drug testing program who has knowledge of substance abuse disorders, and has appropriate medical training to interpret and evaluate an individual's confirmed positive test result, together with his/her medical history, and any other relevant bio-medical information. Negative Dilute: A drug test result which is negative for the five drug/drug metabolites but has a specific gravity value lower than expected for human urine. 240 112 Negative result: The result reported by an HHS-certified laboratory to an MRO when a specimen contains no drug or the concentration of the drug is less than the cutoff concentration for the drug or drug class and the specimen is a valid specimen. Non-negative test result: A urine specimen that is reported as adulterated, substitute, invalid, or positive for drug/drug metabolites. Oxidizing Adulterant: A substance that acts alone or in combination with other substances to oxidize drugs or drug metabolites to prevent the detection of the drug or metabolites, or affects the reagents in either the initial or confirmatory drug test. Performing (a safety-sensitive function): A covered employee is considered to be performing a safety-sensitive function and includes any period in which he or she is actually performing, ready to perform, or immediately available to perform such functions. Positive result: The result reported by an HHS- Certified laboratory when a specimen contains a drug or drug metabolite equal or greater to the cutoff concentrations. Prohibited drug: Identified as marijuana, cocaine, opiates, amphetamines (including ecstasy), or phencyclidine at levels above the minimum thresholds specified in 49 CFR Part 40, as amended. Reconfirmed: The result reported for a split specimen when the second laboratory is able to corroborate the original result reported for the primary specimen. Rejected for Testing: The result reported by an HHS- Certified laboratory when no tests are performed for s specimen because of a fatal flaw or a correctable flaw that has not been corrected. Revenue Service Vehicles: All transit vehicles that are used for passenger transportation service. Safety-sensitive functions: Employee duties identified as: (1) The operation of a transit revenue service vehicle even when the vehicle is not in revenue service. (2) The operation of a non-revenue service vehicle by an employee when the operation of such a vehicle requires the driver to hold a Commercial Drivers License (CDL). (3) Maintaining a revenue service vehicle or equipment used in revenue service. (4) Controlling the movement of a revenue service vehicle and (5) Carrying a firearm for security purposes. 241 113 Split Specimen Collection: A collection in which the urine collected is divided into two separate bottles, the primary specimen (Bottle A) and the split specimen (Bottle B). Substance Abuse Professional (SAP): A licensed physician (medical doctor or doctor of osteopathy) or licensed or certified psychologist, social worker, employee assistance professional, state-licensed marriage and family therapists, or addiction counselor (certified by the National Association of Alcoholism and Drug Abuse Counselors Certification Commission or by the International Certification Reciprocity Consortium/Alcohol and other Drug Abuse (ICRC) or by the National Board for Certified Counselors, Inc. and Affiliates/Master Addictions Counselor (NBCC) with knowledge of and clinical experience in the diagnosis and treatment of drug and alcohol related disorders. Substituted specimen: A urine specimen with creatinine and specific gravity values that are so diminished that they are not consistent with normal human urine. Test Refusal: The following are considered a refusal to test if the employee: (1) Fails to appear for any test (excluding pre-employment) within a reasonable time, as determined by the employer, after being directed to do so by the employer (2) Fails to remain at the testing site until the testing process is complete (3) Fails to provide a urine or breath specimen for any drug or alcohol test required by Part 40 or DOT agency regulations (4) In the case of a directly observed or monitored collection in a drug test, fails to permit the observation or monitoring of your provision of a specimen (5) Fails to provide a sufficient amount of urine or breath when directed, and it has been determined, through a required medical evaluation, that there was no adequate medical explanation for the failure (6) Fails or declines to take a second test the employer or collector has directed you to take (7) Fails to undergo a medical examination or evaluation, as directed by the MRO as part of the verification process, or as directed by the DER as part of the ``shy bladder'' or “shy lung” procedures (8) Fails to cooperate with any part of the testing process (e.g., refuse to empty pockets when so directed by the collector, behave in a confrontational way that disrupts the collection process) (9) If the MRO reports that there is verified adulterated or substituted test result (10) Failure or refusal to sign Step 2 of the alcohol testing form (11) Failure to follow the observer’s instructions during an observed collection including instructions to raise your clothing above the waist, lower clothing and underpants, and to turn around to permit the observer to determine if you have any type of prosthetic or other device that could be used to interfere with the collection process. 242 114 (12) Possess or wear a prosthetic or other device that could be used to interfere with the collection process (13) Admit to the collector or MRO that you adulterated or substituted the specimen. Verified negative test: A drug test result reviewed by a medical review officer and determined to have no evidence of prohibited drug use above the minimum cutoff levels established by the Department of Health and Human Services (HHS). Verified positive test: A drug test result reviewed by a medical review officer and determined to have evidence of prohibited drug use above the minimum cutoff levels specified in 49 CFR Part 40 as revised. Validity testing: The evaluation of the specimen to determine if it is consistent with normal human urine. Specimen validity testing will be conducted on all urine specimens provided for testing under DOT authority. The purpose of validity testing is to determine whether certain adulterants or foreign substances were added to the urine, if the urine was diluted, or if the specimen was substituted. D. EDUCATION AND TRAINING 1) Every covered employee will receive a copy of this policy and will have ready access to the corresponding federal regulations including 49 CFR Parts 655 and 40, as amended. In addition, all covered employees will undergo a minimum of 60 minutes of training on the signs and symptoms of drug use including the effects and consequences of drug use on personal health, safety, and the work environment. The training also includes manifestations and behavioral cues that may indicate prohibited drug use. 2) All supervisory personnel or company officials who are in a position to determine employee fitness for duty will receive 60 minutes of reasonable suspicion training on the physical, behavioral, and performance indicators of probable drug use and 60 minutes of additional reasonable suspicion training on the physical, behavioral, speech, and performance indicators of probable alcohol misuse. E. PROHIBITED SUBSTANCES 1) Prohibited substances addressed by this policy include the following. a. Illegally Used Controlled Substance or Drugs Under the Drug-Free Workplace Act of 1988 any drug or any substance identified in Schedule I 243 115 through V of Section 202 of the Controlled Substance Act (21 U.S.C. 812), and as further defined by 21 CFR 1300.11 through 1300.15 is prohibited at all times in the workplace unless a legal prescription has been written for the substance. This includes, but is not limited to: marijuana, amphetamines (including ecstasy), opiates, phencyclidine (PCP), and cocaine, as well as any drug not approved for medical use by the U.S. Drug Enforcement Administration or the U.S. Food and Drug Administration. Illegal use includes use of any illegal drug, misuse of legally prescribed drugs, and use of illegally obtained prescription drugs. Also, the medical use of marijuana, or the use of hemp related products, as which cause drug or drug metabolites to be present in the body above the minimum thresholds is a violation of this policy Federal Transit Administration drug testing regulations (49 CFR Part 655) require that all employees covered under FTA Authority be tested for marijuana, cocaine, amphetamines (including methamphetamine and ecstasy), opiates, (including heroin) and phencyclidine as described in Section H of this policy. Employees covered under company authority will also be tested for these same substances. Illegal use of these five drugs is prohibited at all times and thus, covered employees may be tested for these drugs anytime that they are on duty. . b. Legal Drugs: The appropriate use of legally prescribed drugs and non- prescription medications is not prohibited. However, the use of any substance which carries a warning label that indicates that mental functioning, motor skills, or judgment may be adversely affected must be reported to a Person Area Transportation System supervisor and the employee is required to provide a written release from his/her doctor or pharmacist indicating that the employee can perform his/her safety- sensitive functions. . c. Alcohol: The use of beverages containing alcohol (including any mouthwash, medication, food, candy) or any other substances such that alcohol is present in the body while performing safety-sensitive job functions is prohibited. An alcohol test can be performed on a covered employee under 49 CFR Part 655 just before, during, or just after the performance of safety-sensitive job functions. Under Person Area Transportation System’s authority, a non-DOT alcohol test can be performed any time a covered employee is on duty. 244 116 F. PROHIBITED CONDUCT 1) All covered employees are prohibited from reporting for duty or remaining on duty any time there is a quantifiable presence of a prohibited drug in the body above the minimum thresholds defined in 49 CFR PART 40, as amended. 2) Each covered employee is prohibited from consuming alcohol while performing safety-sensitive job functions or while on-call to perform safety-sensitive job functions. If an on-call employee has consumed alcohol, they must acknowledge the use of alcohol at the time that they are called to report for duty. The covered employee will subsequently be relieved of his/her on-call responsibilities and subject to discipline. 3) The Transit Department shall not permit any covered employee to perform or continue to perform safety-sensitive functions if it has actual knowledge that the employee is using alcohol 4) Each covered employee is prohibited from reporting to work or remaining on duty requiring the performance of safety-sensitive functions while having an alcohol concentration of 0.02 or greater regardless of when the alcohol was consumed. 5) No covered employee shall consume alcohol for eight (8) hours following involvement in an accident or until he/she submits to the post-accident drug/alcohol test, whichever occurs first. 6) No covered employee shall consume alcohol within four (4) hours prior to the performance of safety-sensitive job functions. 7) Person Area Transportation System under its own authority also prohibits the consumption of alcohol all times employee is on duty, or anytime the employee is in uniform. 8) Consistent with the Drug-free Workplace Act of 1988, all Person Area Transportation System employees are prohibited from engaging in the unlawful manufacture, distribution, dispensing, possession, or use of prohibited substances in the work place including Transit Department premises and transit vehicles. G. DRUG STATUTE CONVICTION Consistent with the Drug Free Workplace Act of 1998, all employees are required to notify the Person Area Transportation System management of any criminal drug 245 117 statute conviction for a violation occurring in the workplace within five days after such conviction. Failure to comply with this provision shall result in disciplinary action as defined in Section Q.10 of this policy. H. TESTING REQUIREMENTS 1) Analytical urine drug testing and breath testing for alcohol will be conducted as required by 49CFR part 40 as amended. All employees covered under FTA authority shall be subject to testing prior to performing safety-sensitive duty, for reasonable suspicion, following an accident, and random as defined in Section K, L, M, and N of this policy, and return to duty/follow-up. All employees covered under company authority will also be subject to testing for reasonable suspicion, post-accident, random and return to duty/follow up suing non-DOT testing forms. 2) A drug test can be performed any time a covered employee is on duty. A reasonable suspicion and random alcohol test can be performed just before, during, or after the performance of a safety-sensitive job function. Under Person Area Transportation System authority, a non-DOT alcohol test can be performed any time an employee is on duty. 3) All covered employees will be subject to urine drug testing and breath alcohol testing as a condition of ongoing employment with Person Area Transportation System. Any safety-sensitive employee who refuses to comply with a request for testing shall be removed from duty and subject to discipline as defined in Section Q of this policy. I. DRUG TESTING PROCEDURES 1) Testing shall be conducted in a manner to assure a high degree of accuracy and reliability and using techniques, equipment, and laboratory facilities which have been approved by the U.S. Department of Health and Human Service (HHS). All testing will be conducted consistent with the procedures set forth in 49 CFR Part 40, as amended. The procedures will be performed in a private, confidential manner and every effort will be made to protect the employee, the integrity of the drug testing procedure, and the validity of the test result. 2) The drugs that will be tested for include marijuana, cocaine, opiates,(including heroin), amphetamines (including methamphetamine and ecstasy), and phencyclidine. After the identity of the donor is checked using picture identification, a urine specimen will be collected using the split specimen collection method described in 49 CFR Part 40, as 246 118 amended. Each specimen will be accompanied by a DOT Chain of Custody and Control Form and identified using a unique identification number that attributes the specimen to the correct individual. The specimen analysis will be conducted at a HHS certified laboratory. An initial drug screen and validity test will be conducted on the primary urine specimen. For those specimens that are not negative, a confirmatory Gas Chromatography/Mass Spectrometry (GC/MS) test will be performed. The test will be considered positive if the amounts of the drug(s) and/or its metabolites identified by the GC/MS test are above the minimum thresholds established in 49 CFR Part 40, as amended. 3) The test results from the HHS certified laboratory will be reported to a Medical Review Officer. A Medical Review Officer (MRO) is a licensed physician with detailed knowledge of substance abuse disorders and drug testing. The MRO will review the test results to ensure the scientific validity of the test and to determine whether there is a legitimate medical explanation for a confirmed positive, substitute, or adulterated test result. The MRO will attempt to contact the employee to notify the employee of the non-negative laboratory result, and provide the employee with an opportunity to explain the confirmed laboratory test result. The MRO will subsequently review the employee’s medical history/medical records as appropriate to determine whether there is a legitimate medical explanation for a non-negative laboratory result. If no legitimate medical explanation is found, the test will be verified positive or refusal to test and reported to the Person Area Transportation System Drug and Alcohol Program Manager (DAPM). If a legitimate explanation is found, the MRO will report the test result as negative to the DAPM and no further action will be taken. 4) If the test is invalid without a medical explanation, a retest will be conducted under direct observation. Employees do not have access to a test of their split specimen following an invalid result. 5) Any covered employee who questions the results of a required drug test under paragraphs L through P of this policy may request that the split sample be tested. The split sample test must be conducted at a second HHS-certified laboratory with no affiliation with the laboratory that analyzed the primary specimen. The test must be conducted on the split sample that was provided by the employee at the same time as the primary sample. The method of collecting, storing, and testing the split sample will be consistent with the procedures set forth in 49 CFR Part 40, as amended. The employee's request for a split sample test must be made to the 247 119 Medical Review Officer within 72 hours of notice of the original sample verified test result. Requests after 72 hours will only be accepted at the discretion of the MRO if the delay was due to documentable facts that were beyond the control of the employee. Person Area Transportation System will ensure that the cost for the split specimen are covered in order for a timely analysis of the sample, however Person Area Transportation System will seek reimbursement for the split sample test from the employee. 6) If the analysis of the split specimen fails to confirm the presence of the drug(s) detected in the primary specimen, if the split specimen is not able to be analyzed, or if the results of the split specimen are not scientifically adequate, the MRO will declare the original test to be canceled. If the split specimen is not available to analyze the MRO will direct Person County to retest the employee under direct observation. 7) The split specimen will be stored at the initial laboratory until the analysis of the primary specimen is completed. If the primary specimen is negative, the split will be discarded. If the primary is positive, the split will be retained for testing if so requested by the employee through the Medical Review Officer. If the primary specimen is positive, it will be retained in frozen storage for one year and the split specimen will also be retained for one year. 8) Observed collections a. Consistent with 49 CFR part 40, as amended, collection under direct observation (by a person of the same gender) with no advance notice will occur if: i. The laboratory reports to the MRO that a specimen is invalid, and the MRO reports to Person Area Transportation System that there was not an adequate medical explanation for the result; ii. The MRO reports to Person Area Transportation System that the original positive, adulterated, or substituted test result had to be cancelled because the test of the split specimen could not be performed; iii. The laboratory reported to the MRO that the specimen was negative-dilute with a creatinine concentration greater than or equal to 2 mg/dL but less than or equal to 5 mg/dL, and the MRO reported the specimen to you as negative-dilute 248 120 and that a second collection must take place under direct observation (see §40.197(b)(1)). iv. The collector observes materials brought to the collection site or the employee's conduct clearly indicates an attempt to tamper with a specimen; v. The temperature on the original specimen was out of range; vi. Anytime the employee is directed to provide another specimen because the original specimen appeared to have been tampered with. vii. All follow-up-tests; or viii. All return-to-duty tests J. ALCOHOL TESTING PROCEDURES 1) Tests for breath alcohol concentration will be conducted utilizing a National Highway Traffic Safety Administration (NHTSA)-approved Evidential Breath Testing device (EBT) operated by a trained Breath Alcohol Technician (BAT). Alcohol screening tests may be performed using a non-evidential testing device which is also approved by NHSTA. If the initial test indicates an alcohol concentration of 0.02 or greater, a second test will be performed to confirm the results of the initial test. The confirmatory test must occur on an EBT. The confirmatory test will be conducted at least fifteen minutes after the completion of the initial test. The confirmatory test will be performed using a NHTSA-approved EBT operated by a trained BAT. The EBT will identify each test by a unique sequential identification number. This number, time, and unit identifier will be provided on each EBT printout. The EBT printout, along with an approved alcohol testing form, will be used to document the test, the subsequent results, and to attribute the test to the correct employee. The test will be performed in a private, confidential manner as required by 49 CFR Part 40, as amended. The procedure will be followed as prescribed to protect the employee and to maintain the integrity of the alcohol testing procedures and validity of the test result. 2) An employee who has a confirmed alcohol concentration of 0.04 or greater will be considered a positive alcohol test and in violation of this policy. The consequences of a positive alcohol test are described in Section Q. of this policy. Even though an employee who has a confirmed 249 121 alcohol concentration of 0.02 to 0.039 is not considered positive, the employee shall still be removed from duty for at least eight hours or for the duration of the work day whichever is longer and will be subject to the consequences described in Section Q of this policy. An alcohol concentration of less than 0.02 will be considered a negative test. 3) Person Area Transportation System affirms the need to protect individual dignity, privacy, and confidentiality throughout the testing process. If at any time the integrity of the testing procedures or the validity of the test results is compromised, the test will be canceled. Minor inconsistencies or procedural flaws that do not impact the test result will not result in a cancelled test. 4) The alcohol testing form (ATF) required by 49 CFR Part 40 as amended, shall be used for all FTA required testing. Failure of an employee to sign step 2 of the ATF will be considered a refusal to submit to testing. K. PRE-EMPLOYMENT TESTING 1) All applicants for covered transit positions shall undergo urine drug testing and breath alcohol testing prior to performance of a safety-sensitive function. a. All offers of employment for covered positions shall be extended conditional upon the applicant passing a drug and alcohol test. An applicant shall not be allowed to perform safety–sensitive functions unless the applicant takes a drug test with verified negative results. b. An employee shall not be placed, transferred or promoted into a d position covered under FTA or company authority until the employee takes a drug test with verified negative results. c. If an applicant fails a pre-employment drug test, the conditional offer of employment shall be rescinded and the applicant will be referred to a SAP. Failure of a pre-employment drug test will disqualify an applicant for employment for a period of at least one year. Before being considered for future employment the applicant must provide the employer proof of having successfully completed a referral, evaluation and treatment plan as described in section 655.62 of subpart G. The cost for the assessment and any subsequent treatment will be the sole responsibility of the applicant. d. When an employee being placed, transferred, or promoted from a non-covered position to a position covered under FTA or company authority submits a drug test with a verified positive result, the 250 122 employee shall be subject to disciplinary action in accordance with Section Q herein. e. If a pre-employment test is canceled, Person Area Transportation System will require the applicant to take and pass another pre- employment drug test. f. In instances where a FTA covered employee is on extended leave for a period of 90 consecutive days or more regardless of reason, and is not in the random testing pool the employee will be required to take a pre-employment drug test under 49 CFR Part 655 and have negative test results prior to the conduct of safety-sensitive job functions. g. Following a negative dilute the employee will be required to undergo another test. Should this second test result in a negative dilute result, the test will be considered a negative and no additional testing will be required unless directed to do so by the MRO. h. Applicants are required (even if ultimately not hired) to provide Person Area Transportation System with signed written release requesting FTA drug and alcohol records from all previous, DOT- covered, employers that the applicant has worked for within the last two years. Failure to do so will result in the employment offer being rescinded. Person Area Transportation System is required to ask all applicants (even if ultimately not hired) if they have tested positive or refused to test on a pre-employment test for a DOT covered employer within the last two years. If the applicant has tested positive or refused to test on a pre-employment test for a DOT covered employer, the applicant must provide Person Area Transportation System proof of having successfully completed a referral evaluation and treatment plan as described in section 655.62 of subpart G. L. REASONABLE SUSPICION TESTING 1) All Person Area Transportation System covered employees will be subject to a reasonable suspicion drug and/or alcohol test when the employer has reasonable suspicion to believe that the covered employee has used a prohibited drug and/or engaged in alcohol misuse.. Reasonable suspicion shall mean that there is objective evidence, based upon specific, contemporaneous, articulable observations of the employee's appearance, behavior, speech or body odor that are consistent with possible drug use and/or alcohol misuse. Reasonable suspicion 251 123 referrals must be made by one or more supervisors who are trained to detect the signs and symptoms of drug and alcohol use, and who reasonably concludes that an employee may be adversely affected or impaired in his/her work performance due to possible prohibited substance abuse or alcohol misuse. A reasonable suspicion alcohol test can only be conducted just before, during, or just after the performance of a safety- sensitive job function. However, under Person Area Transportation Systems, authority, a reasonable suspicion alcohol test may be performed any time the covered employee is on duty. A reasonable suspicion drug test can be performed any time the covered employee is on duty. 2) Person Area Transportation System shall be responsible for transporting the employee to the testing site. Supervisors should avoid placing themselves and/or others into a situation which might endanger the physical safety of those present. The employee shall be placed on administrative leave pending disciplinary action described in Section Q. of this policy. An employee who refuses an instruction to submit to a drug/alcohol test shall not be permitted to finish his or her shift and shall immediately be placed on administrative leave pending disciplinary action as specified in Section Q. of this policy. 3) A written record of the observations which led to a drug/alcohol test based on reasonable suspicion shall be prepared and signed by the supervisor making the observation. This written record shall be submitted to the Person Area Transportation System. 4) When there are no specific, contemporaneous, articulable objective facts that indicate current drug or alcohol use, but the employee (who is not already a participant in a treatment program) admits the abuse of alcohol or other substances to a supervisor in his/her chain of command, the employee shall be referred for assessment and treatment consistent with Section Q of this policy. Person Area Transportation System shall place the employee on administrative leave in accordance with the provisions set forth under Section Q. of this policy. Testing in this circumstance would be performed under the direct authority of the Person Area Transportation System. Since the employee self-referred to management, testing under this circumstance would not be considered a violation of this policy or a positive test result under Federal authority. However, self-referral does not exempt the covered employee from testing under Federal authority as specified in Sections L through N of this policy or the associated consequences as specified in Section Q. 252 124 M. POST-ACCIDENT TESTING 1) All employees covered under FTA authority will be required to undergo urine and breath testing if they are involved in an accident with a transit revenue service vehicle regardless of whether or not the vehicle is in revenue service that results in a fatality. This includes all surviving covered employees that are operating the vehicle at the time of the accident and any other whose performance cannot be completely discounted as a contributing factor to the accident. 2) In addition, a post-accident test will be conducted if an accident results in injuries requiring immediate transportation to a medical treatment facility; or one or more vehicles incurs disabling damage, unless the operators’ performance can be completely discounted as a contributing factor to the accident. a. As soon as practicable following an accident, as defined in this policy, the transit supervisor investigating the accident will notify the transit employee operating the transit vehicle and all other covered employees whose performance could have contributed to the accident of the need for the test. The supervisor will make the determination using the best information available at the time of the decision. b. The appropriate transit supervisor shall ensure that an employee, required to be tested under this section, is tested as soon as practicable, but no longer than eight (8) hours of the accident for alcohol, and within 32 hours for drugs. If an alcohol test is not performed within two hours of the accident, the Supervisor will document the reason(s) for the delay. If the alcohol test is not conducted within (8) eight hours, or the drug test within 32 hours, attempts to conduct the test must cease and the reasons for the failure to test documented. c. Any covered employee involved in an accident must refrain from alcohol use for eight (8) hours following the accident or until he/she undergoes a post-accident alcohol test. d. An employee who is subject to post-accident testing who fails to remain readily available for such testing, including notifying a supervisor of his or her location if he or she leaves the scene of the accident prior to submission to such test, may be deemed to have refused to submit to testing. 253 125 e. Nothing in this section shall be construed to require the delay of necessary medical attention for the injured following an accident, or to prohibit an employee from leaving the scene of an accident for the period necessary to obtain assistance in responding to the accident, or to obtain necessary emergency medical care. f. In the rare event that Person Area Transportation System is unable to perform an FTA drug and alcohol test (i.e., employee is unconscious, employee is detained by law enforcement agency), Person Area Transportation System may use drug and alcohol post-accident test results administered by local law enforcement officials in lieu of the FTA test. The local law enforcement officials must have independent authority for the test and the employer must obtain the results in conformance with local law. N. RANDOM TESTING 1) All covered employees will be subjected to random, unannounced testing. Employees covered under FTA authority will be selected from a pool of DOT-covered safety-sensitive employees. Employees covered under company authority will be selected from a pool of non-DOT-covered employees. The selection of employees shall be made by a scientifically valid method of randomly generating an employee identifier from the appropriate pool of employees. 2) The dates for administering unannounced testing of randomly selected employees shall be spread reasonably throughout the calendar year, day of the week and hours of the day. 3) The number of employees randomly selected for drug/alcohol testing during the calendar year shall be not less than the percentage rates established by Federal regulations for those safety-sensitive employees subject to random testing by Federal regulations. The current random testing rate for drugs established by FTA equals twenty-five percent of the number of covered employees in the pool and the random testing rate for alcohol established by FTA equals ten percent of the number of covered employees in the pool. 4) Each covered employee shall be in a pool from which the random selection is made. Each covered employee in the pool shall have an equal chance of selection each time the selections are made. Employees will remain in the pool and subject to selection, whether or not the employee has been previously tested. There is no discretion on the part of management in the selection. 254 126 5) Covered transit employees that fall under the Federal Transit Administration regulations will be included in one random pool maintained separately from the testing pool of employees that are included solely under Person Area Transportation System authority. 6) Random tests can be conducted at any time during an employee’s shift for drug testing. Alcohol random tests can be performed just before, during, or just after the performance of a safety sensitive duty. However, under Person Area Transportation System’s authority, a non-DOT random alcohol test may be performed any time the employee is on duty. Testing can occur during the beginning, middle, or end of an employee’s shift. 7) Employees are required to proceed immediately to the collection site upon notification of their random selection. O. RETURN-TO-DUTY TESTING All covered employees who previously tested positive on a drug or alcohol test or refused a test, must test negative for drugs, alcohol (below 0.02 for alcohol), or both and be evaluated and released by the Substance Abuse Professional before returning to work. For an initial positive drug test a Return-to-Duty drug test is required and an alcohol test is allowed. For an initial positive alcohol test a Return-to-Duty alcohol test is required and a drug test is allowed. Following the initial assessment, the SAP will recommend a course of rehabilitation unique to the individual. The SAP will recommend the return-to-duty test only when the employee has successfully completed the treatment requirement and is known to be drug and alcohol-free and there are no undo concerns for public safety. P. FOLLOW-UP TESTING Covered employees will be required to undergo frequent, unannounced drug and/or alcohol testing following their return-to-duty. The follow-up testing will be performed for a period of one to five years with a minimum of six tests to be performed the first year. The frequency and duration of the follow-up tests (beyond the minimums) will be determined by the SAP reflecting the SAP’s assessment of the employee’s unique situation and recovery progress. Follow- up testing should be frequent enough to deter and/or detect a relapse. Follow-up testing is separate and in addition to the random, post-accident, reasonable suspicion and return-to-duty testing. 255 127 Q. RESULT OF DRUG/ALCOHOL TEST 1) Any covered employee that has a verified positive drug or alcohol test will be removed from his/her safety-sensitive position, informed of educational and rehabilitation programs available and referred to a Substance Abuse Professional (SAP) for assessment. No employee will be allowed to return to duty requiring the performance of safety-sensitive job functions without the approval of the SAP and the employer. 2) Following a negative dilute the employee will be required to undergo another test. Should this second test result in a negative dilute result, the test will be considered a negative and no additional testing will be required unless directed to do so by the MRO. 3) A positive drug and/or alcohol test will also result in disciplinary action as specified herein. a. After receiving notice of a verified positive drug test result, a confirmed alcohol test result, or a test refusal, the Person Area Transportation System Drug and Alcohol Program Manager will contact the employee’s supervisor to have the employee cease performing any safety-sensitive function. b. The employee shall be referred to a Substance Abuse Professional for an assessment. The SAP will evaluate each employee to determine what assistance the employee needs in resolving problems associated with prohibited drug use or alcohol misuse. 4) Refusal to submit to a drug/alcohol test shall be considered a positive test result and a direct act of insubordination and shall result in termination and referral to an SAP. A test refusal includes the following circumstances: a. Fails to appear for any test (excluding pre-employment) within a reasonable time, as determined by the employer, after being directed to do so by the employer. b. Fails to remain at the testing site until the testing process is complete c. Fails to attempt to provide a urine or breath specimen for any drug or alcohol test required by Part 40 or DOT agency regulations d. In the case of a directly observed or monitored collection in a drug test, fails to permit the observation or monitoring of your provision of a specimen e. Fails to provide a sufficient amount of urine or breath when directed, and it has been determined, through a required medical evaluation, that there was no adequate medical explanation for the failure 256 128 f. Fails or declines to take a second test the employer or collector has directed you to take g. Fails to undergo a medical examination or evaluation, as directed by the MRO as part of the verification process, or as directed by the DER as part of the “shy bladder” or “shy lung” procedures h. Fails to cooperate with any part of the testing process (e.g. refuse to empty pockets when so directed by the collector, behave in a confrontational way that disrupts the collection process) i. If the MRO reports that there is verified adulterated or substituted test result j. Failure or refusal to sign Step 2 of the alcohol testing form k. Failure to follow the observer’s instructions during an observed collection including instructions to raise your clothing above the waist, lover clothing and underpants, and to turn around to permit the observer to determine if you have any type of prosthetic or other device that could be used to interfere with the collection process l. Possess or wear a prosthetic or other device that could be used to interfere with the collection process. m. Admit to the collector or MRO that you adulterated or substituted the specimen 5) For the first instance of a verified positive test from a sample submitted as the result of a random, drug/alcohol test ( 0.04 BAC), disciplinary action against the employee shall include: a. Mandatory referral to Substance Abuse Professional for assessment, formulation of a treatment plan, and execution of a return to work agreement; b. Failure to execute, or remain compliant with the return-to- work agreement shall result in termination from Person Area Transportation System employment. c. Compliance with the return-to-work agreement means that the employee has submitted to a drug/alcohol test immediately prior to returning to work; the result of that test is negative; in the judgment of the SAP the employee is cooperating with his/her SAP recommended treatment program; and, the employee has agreed to periodic unannounced follow-up testing as defined in Section P of this policy. d. Refusal to submit to a periodic unannounced follow-up drug/alcohol test shall be considered a direct act of insubordination and shall result in termination. 257 129 e. A periodic unannounced follow-up drug/alcohol test which results in a verified positive shall result in termination from Person Area Transportation System employment. 6) The second instance of a verified positive drug or alcohol ( 0.04 BAC) test result including a sample submitted under the random, reasonable suspicion, return-to-duty, or follow-up drug/alcohol test provisions herein shall result in termination from Person Area Transportation System employment. 7) A verified positive post-accident, or reasonable suspicion drug and/or alcohol ( 0.04) test shall result in termination. 8) An alcohol test result of 0.02 to 0.039 BAC shall result in the removal of the employee from duty for eight hours or the remainder or the work day whichever is longer. The employee will not be allowed to return to safety- sensitive duty for his/her next shift until he/she submits to an alcohol test with a result of less than 0.02 BAC. If the employee has an alcohol test result of 0.02 to 0.039 two or more times within a six month period, the employee will be removed from duty and referred for assessment and treatment consistent with Section Q.9-10 of this policy. 9) The cost of any treatment or rehabilitation services will be paid directly by the employee or their insurance provider. The employee will be permitted to take accrued sick leave or administrative leave to participate in the prescribed treatment program. If the employee has insufficient accrued leave, the employee shall be placed on leave without pay until the employee has successfully completed the required treatment program and released to return-to-duty. Any leave taken, either paid or unpaid, shall be considered leave taken under the Family and Medical Leave Act. 10) In the instance of a self-referral or a management referral, disciplinary action against the employee shall include: a. Mandatory referral for an assessment by an employer approved abuse professional, formulation of a treatment plan, and execution of a return to work agreement; b. Failure to execute, or remain compliant with the return-to-work agreement shall result in termination from Person Area Transportation System employment. 258 130 c. Compliance with the return-to-work agreement means that the employee has submitted to a drug/alcohol test immediately prior to returning to work; the result of that test is negative; in the judgment of the SAP the employee is cooperating with his/her SAP recommended treatment program; and, the employee has agreed to periodic unannounced follow-up testing as defined in Section P of this policy. d. Refusal to submit to a periodic unannounced follow-up drug/alcohol test shall be considered a direct act of insubordination and shall result in termination. All tests conducted as part of the return to work agreement will be conducted under company authority and will be performed using non-DOT testing forms. e. A self-referral or management referral to the employer that was not precipitated by a positive test result does not constitute a violation of the Federal regulations and will not be considered as a positive test result in relation to the progressive discipline defined in Section Q.4-5 of this policy. f. Periodic unannounced follow-up drug/alcohol test conducted as a result of a self-referral or management referral which results in a verified positive shall be considered a positive test result in relation to the progressive discipline defined in Section Q.4-5 of this policy. g. A Voluntary Referral does not shield an employee from disciplinary action or guarantee employment with Person Area Transportation System. h. A Voluntary Referral does not shield an employee from the requirement to comply with drug and alcohol testing. 11) Failure of an employee to report within five days a criminal drug statute conviction for a violation occurring in the workplace shall result in termination. R. GRIEVANCE AND APPEAL The consequences specified by 49 CFR Part 40.149 (c) for a positive test or test refusal is not subject to arbitration. S. PROPER APPLICATION OF THE POLICY Person Area Transportation System is dedicated to assuring fair and equitable applicant of this substance abuse policy. Therefore, supervisors/managers are required to use and apply all aspects of this policy in an unbiased and impartial 259 131 manner. Any supervisor/manager who knowingly disregard the requirements of this policy, or who is found to deliberately misuse the policy in regard to subordinates, shall be subject to disciplinary action, up to and including termination. T. INFORMATION DISCLOSURE 1) Drug/alcohol testing records shall be maintained by the Person Area Transportation System Drug and Alcohol Program Manager and, except as provided below or by law, the results of any drug/alcohol test shall not be disclosed without express written consent of the tested employee. 2) The employee, upon written request, is entitled to obtain copies of any records pertaining to their use of prohibited drugs or misuse of alcohol including any drug or alcohol testing records. Covered employees have the right to gain access to any pertinent records such as equipment calibration records, and records of laboratory certifications. Employees may not have access to SAP referrals and follow-up testing plans. 3) Records of a verified positive drug/alcohol test result shall be released to the Drug and Alcohol Program Manager, Department Supervisor and Personnel Manager on a need to know basis. 4) Records will be released to a subsequent employer only upon receipt of a written request from the employee. 5) Records of an employee's drug/alcohol tests shall be released to the adjudicator in a grievance, lawsuit, or other proceeding initiated by or on behalf of the tested individual arising from the results of the drug/alcohol test. The records will be released to the decision maker in the preceding. The information will only be released with binding stipulation from the decision maker will make it available only to parties in the preceding. 6) Records will be released to the National Transportation Safety Board during an accident investigation. 6) Information will be released in a criminal or civil action resulting from an employee’s performance of safety-sensitive duties, in which a court of competent jurisdiction determines that the drug or alcohol test information is relevant to the case and issues an order to the employer to release the information. The employer will release the information to the decision maker in the proceeding with a binding stipulation that it will only be released to parties of the proceeding. 260 132 7) Records will be released to the DOT or any DOT agency with regulatory authority over the employer or any of its employees. 8) Records will be released if requested by a Federal, state or local safety agency with regulatory authority over Person Area Transportation System or the employee. 9) If a party seeks a court order to release a specimen or part of a specimen contrary to any provision of Part 40 as amended necessary legal steps to contest the issuance of the order will be taken 10) In cases of a contractor or sub-recipient of a state department of transportation, records will be released when requested by such agencies that must certify compliance with the regulation to the FTA. 261 133 This Policy was adopted by the Person County Governing Board on _______________2013 ________________________________________________________________ Jimmy B. Clayton Chairman, Person County Board of Commissioners Attest (Seal) 262 134 SYSTEM CONTACTS Any questions regarding this policy or any other aspect of the substance abuse policy should be directed to the following individual(s). Person Area Transportation System (PATS) Drug and Alcohol Program Manager Name: Kathy Adcock Title: Transportation Manager Address: 341 South Madison Blvd., Roxboro, NC 27573 Telephone Number: (336) 597-1771 Medical Review Officer Name: John G. Camestas, MD Title: MD (Pembrooke Occ Health) Address: Richmond, Va. Telephone Number: (804) 364-1010 Substance Abuse Professional Name: Safe-T-Works Title: Drug & Alcohol Testing & Employment Services Address: 624 S. Fayetteville St., Asheboro, NC 27203 Telephone Number: (336) 736-8038 HHS Certified Laboratory Primary Specimen Name: MedTox Labs Address: 402 W. Country Rd., St. Paul, Mn Telephone Number: (800) 832-3244 HHS Certified Laboratory Split Specimen Name: MedTox Labs Address: 402 W. Country Rd., St. Paul, Mn. Telephone Number: (804) 346-1010 263 135 Administration Covered Classifications Director Assistant Director Grant Writer / Safety and Training Officer Administrative Assistant Part-time Secretary Title Testing Authority Safety and Training Officer Job Classifications Dispatcher Part-time Dispatcher/ Scheduler Part-time Scheduler / Driver Drivers Title Testing Authority Safety and Training Officer A T T A C H M E N T A 264 136 Attachment B Alcohol Fact Sheet Alcohol is a socially acceptable drug that has been consumed throughout the world for centuries. It is considered a recreational beverage when consumed in moderation for enjoyment and relaxation during social gatherings. However, when consumed primarily for its physical and mood-altering effects, it is a substance of abuse. As a depressant, it slows down physical responses and progressively impairs mental functions. Signs and Symptoms of Use ˇ Dulled mental processes ˇ Lack of coordination ˇ Odor of alcohol on breath ˇ Possible constricted pupils ˇ Sleepy or stuporous condition ˇ Slowed reaction rate ˇ Slurred speech (Note: Except for the odor, these are general signs and symptoms of any depressant substance.) ˇ Health Effects The chronic consumption of alcohol (average of three servings per day of beer [12 ounces], whiskey [1 ounce], or wine [6 ounce glass]) over time may result in the following health hazards: ˇ Decreased sexual functioning ˇ Dependency (up to 10 percent of all people who drink alcohol become physically and/or mentally dependent on alcohol and can be termed “alcoholic”) ˇ Fatal liver diseases ˇ Increased cancers of the mouth, tongue, pharynx, esophagus, rectum, breast, and malignant melanoma ˇ Kidney disease ˇ Pancreatitis ˇ Spontaneous abortion and neonatal mortality ˇ Ulcers ˇ Birth defects (up to 54 percent of all birth defects are alcohol related). 265 137 ˇ Social Issues ˇ Two-thirds of all homicides are committed by people who drink prior to the crime. ˇ Two to three percent of the driving population is legally drunk at any one time. This rate is doubled at night and on weekends. ˇ Two-thirds of all Americans will be involved in an alcohol- related vehicle accident during their lifetimes. ˇ The rate of separation and divorce in families with alcohol dependency problems is 7 times the average. ˇ Forty percent of family court cases are alcohol problem related. ˇ Alcoholics are 15 times more likely to commit suicide than are other segments of the population. ˇ More than 60 percent of burns, 40 percent of falls, 69 percent of boating accidents, and 76 percent of private aircraft accidents are alcohol related. ˇ The Annual Toll ˇ 24,000 people will die on the highway due to the legally impaired driver. ˇ 12,000 more will die on the highway due to the alcohol- affected driver. ˇ 15,800 will die in non-highway accidents. ˇ 30,000 will die due to alcohol-caused liver disease. ˇ 10,000 will die due to alcohol-induced brain disease or suicide. ˇ Up to another 125,000 will die due to alcohol-related conditions or accidents. ˇ Workplace Issues ˇ It takes one hour for the average person (150 pounds) to process one serving of an alcoholic beverage from the body. ˇ Impairment in coordination and judgment can be objectively measured with as little as two drinks in the body. ˇ A person who is legally intoxicated is 6 times more likely to have an accident than a sober person. 266 138 Attachment C Minimum Thresholds INITIAL TEST CUTOFF LEVELS (ng/ml) Marijuana metabolites 50 Cocaine metabolites 300 Opiate metabolites 2,000 Phencyclidine 25 Amphetamines 1,000 CONFIRMATORY TEST CUT/OFF LEVELS (ng/ml) Marijuana metabolites 15 Cocaine metabolites 150 Opiates: Morphine 2,000 Codeine 2,000 Phencyclidine 25 Amphetamines: Amphetamines 500 Methamphetamine 500 267 139 AFFIDAVIT OF CORRECTION According to 49 CFR Part 40, as amended, the collector of the drug test referenced below must take all practicable action to correct errors on the Federal Drug Testing Custody and Control Form so that the test is not cancelled. Transit System Name: ______________________Date of Test: __________________________ Test Category: _________________________Specimen ID#:__________________________________ Donor Name: ____________________________Collector Name: ________________________________ Date Collector Was Notified of Error: __________________________ This affidavit addresses the following errors that were not performed in accordance with 49 CFR Part 40, as amended: Step 1 Requirements (§40.63) (check all that apply) ___ A. Missing/Incorrect Employer Name, Address ___ B. Missing/Incorrect MRO Name, Address, Phone and Fax No. ___ C. Missing Donor SSN or Employee I.D. No. ___ D. Missing/Incorrect Testing Authority ___ E. Missing/Incorrect Reason for Test ___ F. Missing/Incorrect Drug Tests to be Performed ___ G. Missing/Incorrect Collection Site Name, Address, Phone and Fax No. Step 2 Requirements (§40.65-70)(check all that apply) ___ Collector failed to indicate if the specimen was within the acceptable temperature range ___ Collector failed to mark ‘Split’ ___ Collector arbitrarily marked ‘Observed’ ___ Collector failed to mark ‘Observed’ ___ Missing explanation within ‘Remarks’ section. (i.e. any unusual circumstances that occur during collection) Step 3 Requirements (§40.71)(check all that apply) ___ Bottle seals were filled out while still affixed to the CCF Step 4 Requirements (§40.73)(check all that apply) ___ Missing collector’s signature ___ Missing collector’s printed name (First, MI, Last) ___ Missing/Incorrect Date of Collection ___ Missing/Incorrect Time of Collection ___ Missing Courier Name Step 5 Requirements (§40.73)(check all that apply) ___ Missing donor’s signature ___ Missing donor’s printed name (First, MI, Last) ___ Missing/Incorrect Date of Collection ___ Missing donor’s Daytime and/or Evening Phone No. ___ Missing/Incorrect donor’s Date of Birth Collector Remarks: 1. Description of error: ____________________________________________________________ 268 140 2. Description of action: ___________________________________________________________ 3. Measures taken to ensure the same error(s) do not reoccur: __________________________________ ____________________________________________________________________________________ By signing below, in accordance with 49 CFR Part 40.209, I certify that the aforementioned errors occurred on the referenced drug test and that appropriate measures have been taken to ensure the same errors will not reoccur. _________________________________________ ___________________________ Collector Signature / Title Date 269 141 GOOD FAITH EFFORT’ DOCUMENTATION Release of Information from Previous Employer on DOT Drug and Alcohol Testing 1. _______________________________________’s first attempt at acquiring information from previous Agency Name employer on DOT drug and alcohol testing, for ____________________________________________, Employee’s Full Name was performed on ______________________. _______________________________________sent an Date Agency Name ‘authorization for release’ form, through certified mail, to the following DOT Employer: __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Previous Employer’s Address (add additional sheets for additional employers) 2. ___________________________’s second attempt at acquiring information from previous employer Agency Name on DOT drug and alcohol testing, for the aforementioned employee, was performed on_____________. Date _____________________________attempted to call the previous employer at the following Agency Name telephone numbers: ___________________________________________________________________________________ Employer’s Name and Telephone Number (add additional sheets for additional employers) Left Voice-Mail Message Successfully Reached Company Representative (Check appropriate box) 3. ____________________________’s third attempt at acquiring information from previous employer Agency Name on DOT drug and alcohol testing, for the aforementioned employee, was performed on_____________. Date _____________________________attempted to call the previous employer at the following Agency Name telephone numbers: ___________________________________________________________________________________ Employer’s Name and Telephone Number (add additional sheets for additional employers) Left Voice-Mail Message Successfully reached Company Representative (Check appropriate box) 270 142 ORDER FOR TESTING The Federal Transit Administration issued regulations (49 CFR Part 655) that require all safety-sensitive employees/applicants to submit to drug and alcohol testing as a condition of employment in a safety-sensitive position. Refusing to submit to testing; providing false information in connection with said testing; adulterating, substituting, or tampering with the specimen; or failing to cooperate with any part of the collection process is a violation of the regulations and of company policy. Testing is to be accomplished on the date, time and location indicated below. You must present this form at the collection site. Print Full Name:______________________________ ID # __________________________ Collection Site Location: ______________________________________________________ You must report no later than ______________ am/pm, on ______________________ (date) Failure to complete a drug and/or alcohol test will be considered a test refusal. * Pre-employment tests = New applicants, transfer from a non-safety-sensitive position, return to active status. ** Return-to-Duty tests = Only performed following a positive/refusal to test and successful completion of SAP counseling. Type of Test: Drug Alcohol Both Test Authority: DOT-FTA Non-DOT DOT- Other ________ Test Category: Pre-employment* Random Post-accident Reasonable Suspicion Return-to-duty** Follow-up Retest, Specify: __________________________________ Observed Collection: Yes No Transported: Yes, By Whom: ________________________________________ No Picture ID: Yes No Other Special Instructions:_______________________________________________________________ Supervisor Authorizing Test: _________________________ __________________ ________________ Print Name Date Time Notified Designated Employer Representative / DAPM:_________________________ ________________ Print Name Phone Number To be completed by collection site personnel upon arrival at site and returned to employer with Employer’s copy of Chain of Custody Form. __________ ________ ____________ Time Date Collection Site Personnel Initials _________________________________ Print Collection Site Personnel Name 271 143 POST ACCIDENT TESTING DECISION REPORT **A separate sheet must be filled out for each covered employee that contributed to the accident** System Name: _______________________Date of Accident: ___________________________ Time of Accident: ________________ Time Employer was notified: _____________________ Location of Accident: ___________________________________________________________ Safety-Sensitive Employee_____________________ ID# and Position_____________________ i.e. Driver, Dispatcher, etc. 1. Did the accident involve a revenue service vehicle? Yes No 2. Did the accident involve the operation of the vehicle? Yes No 3. Was there loss of life as a result of the accident? Yes No 4. Did an individual suffer a bodily injury and immediately Yes No receive medical treatment away from the scene? 5. Was there disabling damage to any of the involved vehicles? Yes No 6. a) Did you perform a drug and/or alcohol test? Yes Yes No (Use Decision Tree on back of this form) FTA Authority Company Authority b) If no, why not? _______________________________________________________________ 7. a) Was an alcohol test performed within 2 hours? N/A Yes No b) If no, why: __________________________________________________________________ 8. If no alcohol test occurred, and more than 8 hours elapsed from the time of the accident, please explain: _______________________________________________________________ ______________________________________________________________________________ 9. a) Was a drug test performed within 32 hours? N/A Yes No b) If no, why: __________________________________________________________________ ______________________________________________________________________________ 10.a) Did the employee leave the scene of the accident without a reasonable explanation? Yes No b) If Yes, please explain: ________________________________________________________________ Test Determination: Name of supervisor making determination: __________________________________________________ Time employee was informed of determination: ______________________________________________ ________________________________________ __________________________ Signature & Title Date For your files: attach test results summary, order to test, Custody and Control Form (USDOT) and alcohol testing form (USDOT) 272 144 Post Accident Decision Tree * Disabling Damage: Damage that precludes departure of a motor vehicle from the scene of the accident in its usual manner in daylight after simple repairs. (1) Inclusion: Damage to a motor vehicle, where the vehicle could have been driven, but would have been further damaged if so driven. (2) Exclusions: A. Damage that can be remedied temporarily at the scene of the accident without special tools or parts. B. Tire replacement without other damage even if no spare tire is available. C. Headlamp or tail light damage. D. Damage to turn signals, horn, or windshield wiper, which makes the vehicle Inoperable. ** Contributing Factor: The determination of whether or not a safety-sensitive employee’s performance was a contributing factor should be the decision of the company official investigating the accident; not based on the police officer’s accident fault determination. This decision should not be made hastily. The company official’s determination must be based on the best available information at the time of the accident. ACCIDENT Did the accident involve a revenue service vehicle, whether in or out of revenue service? No No test required; document Was the occurrence associated with the manner of operation? No Was there a fatality? Yes Test ASAP Yes Any other SS employee who could have contributed Driver Was anyone immediately transported to a medical treatment facility? Can SS employee’s performance be completely discounted as a contributing factor? ** No test required; document Test ASAP Could any other SS employee have contributed to the accident? Was there disabling damage to any vehicle*? No test required; document No No No Yes Yes Yes Yes No Operator Other SS Employee No 273 145 ACKNOWLEDGEMENT OF EMPLOYER’S DRUG AND ALCOHOL TESTING POLICY I, _____________________________________________, the undersigned, hereby Print Full Name acknowledge that I have received a copy of the anti-drug and alcohol misuse program policy mandated by the U.S. Department of Transportation, Federal Transit Administration for all covered employees who perform a safety-sensitive function. I understand this policy is required by 49 CFR Part 655, as amended, and has been duly adopted by the governing board of the employer. Any provisions contained herein which are not required by 49 CFR Part 655, as amended, that have been imposed solely on the authority of the employer are designated as such in the policy document. I further understand that receipt of this policy constitutes a legal notification of the contents, and that it is my responsibility to become familiar with and adhere to all provisions contained therein. I will seek and get clarification for any compliance with all provisions contained in the policy. I also understand that compliance with all provisions contained in the policy is a condition of employment. I further understand that the information contained in the approved policy dated ________________________, is subject to change, and that any such changes, or addendum, shall be disseminated in a manner consistent with the provision of 49 CFR Part 655, as amended. __________________________________ ______________ Signature of Employee Date 274 146 POSITIVE DRUG AND ALCOHOL TESTING LOG Employee Date/Time Of Positive Result Type of Violation SAP Referral Outcome Transferred all documentation to this folder? Positive Refusal Other: Termination Counseling Other: Yes No Other: Initial Positive Refusal Other: Termination Counseling Other: Yes No Other: Initial Positive Refusal Other: Termination Counseling Other: Yes No Other: Initial Positive Refusal Other: Termination Counseling Other: Yes No Other: Initial Positive Refusal Other: Termination Counseling Other: Yes No Other: Initial 275 147 POST-ACCIDENT TESTING LOG Employee Date/Time of Accident Accident Result Date/Time of Test Date/Time of Test Result Transferred all documentation to folder? Fatality Immediate Transport to Medical Facility Disabling Damage Other: Yes No Other: Initial Fatality Immediate Transport to Medical Facility Disabling Damage Other: Yes No Other: Initial Fatality Immediate Transport to Medical Facility Disabling Damage Other: Yes No Other: Initial Fatality Immediate Transport to Medical Facility Disabling Damage Other: Yes No Other: Initial Fatality Immediate Transport to Medical Facility Disabling Damage Other: Yes No Other: Initial 276 148 PRE-EMPLOYMENT DRUG TESTING ACKNOWLEDGEMENT I, hereby acknowledge and understand that, as part of my application for employment for a position which involves the performance of safety-sensitive functions as defined by 49 CFR Part 655, as amended, I must submit to a urine drug test under the authority of the U.S. Department of Transportation, Federal Transit Administration. I acknowledge and understand that my employment is contingent on the passing of the aforementioned drug test, and I will not be assigned to perform a safety-sensitive function unless my urine drug test has a verified negative result. ______________________________ ____________________ Signature of Applicant Date ______________________________ ____________________ Print Name Date (Your application will not be considered for employment of a covered safety-sensitive position unless this acknowledgment is completed and signed.) 277 149 PRE-EMPLOYMENT TESTING LOG Employee Testing Acknowledgement Safety- Sensitive Application Supplement Previous Employer Record Check Policy Acknowledge ment Order for Test Date/ Time Of Test Date/ Time Of Result Hire Date Date Began Safety- Sensitive Functions Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: Complete Pending: 278 150 RANDOM TESTING LOG Employee Random Selection Sheet Order For Test Date/Time of Test Test Day Date/Time of Result Transferred all documentation to folder? Yes No Other: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Yes No Other: Initial Yes No Other: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Yes No Other: Initial Yes No Other: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Yes No Other: Initial Yes No Other: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Yes No Other: Initial Yes No Other: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Yes No Other: Initial 279 151 REASONABLE SUSPICION TESTING LOG Employee Date/Time of Suspicion Date/Time of Test Date/Time Of Test Result Reasonable Suspicion Incident Check List? Transferred all Documentation to this folder? Yes No Other: Yes No Other: Initial Yes No Other: Yes No Other: Initial Yes No Other: Yes No Other: Initial Yes No Other: Yes No Other: Initial Yes No Other: Yes No Other: Initial 280 152 AUTHORIZATION FOR RELEASE OF INFORMATION FROM PREVIOUS EMPLOYER ON US DOT DRUG AND ALCOHOL TESTING (A separate form must be filled out for each US DOT-regulated employer who employed the applicant during the two-year period preceding the date of the employee’s application or transfer) I, ___________________________________________ _____________________________, authorize that: Print First Name, Middle Initial, Last Name Last 4 digits of Social Security Number Contact Person: ________________________________________________________________ Previous Employer: ________________________________________________________________ ________________________________________________________________ Street Address or P.O. Box: __________________________________________ Telephone:______________________ City, State, Zip __________________________________________ Fax: ___________________________ may release the information requested below concerning my US DOT drug and alcohol testing records to: Contact Person: ____________________________________________________________ Prospective Employer: ____________________________________________________________ Street Address or P.O. Box: _________________________________________ Telephone:________________________ City, State, Zip _________________________________________ Fax: _____________________________ ______________________________________________________ __________________ Applicant’s Signature Date This information will be used solely for the purpose of ascertaining whether I am eligible to perform safety-sensitive functions for the ______________________________________________________. This authorization for release of information is valid for one year from the date of signature. COMPLETED BY PREVIOUS EMPLOYER Check here if this employee did not participate in US DOT-regulated drug and alcohol testing while under your employment. Then sign below and return this form; OR, respond to the following questions regarding this employee’s US DOT-regulated drug and alcohol testing history while employed with your agency/firm. 1. Has this employee tested positive (0.04 or greater) for alcohol in the last two years? Y ___ N ___ 2. Has this employee had a verified positive drug test result in the last two years? Y ___ N ___ 3. Has this employee refused a required drug or alcohol test in the last two years? Y ___ N ___ 4. Has this employee violated any other US DOT drug or alcohol testing regulation within the last two years? Y ___ N ___ 5. Has a previous employer reported a drug and alcohol rule violation to you? Y ___ N ___ 6. If you answered yes to any of the above items, did the employee complete the return to duty process? Y ___ N ___ Note: If you answered “yes” to item 5, you must provide the previous employer’s report. If you answered “yes” to item 6, you must also transmit the appropriate return-to-duty documentation (e.g. SAP report(s), follow-up testing record). ___________________________________________________________ _____________________________ Previous Employer’s Signature Date Please return this form to the prospective employer at the address listed above. 281 153 CONFIDENTIAL REASONABLE SUSPICION INCIDENT CHECKLIST ________________________________________ ________________________________________ Employee’s Full Name Date / Time of Observation _____________________________________________________________________________________ Supervisor’s Full Name & Telephone _____________________________________________________________________________________ Date of Supervisor’s Reasonable Suspicion Decision Training _____________________________________________________________________________________ This checklist is to be completed when a supervisor – trained in accordance with 49 CFR Part 655.14(b) – determines that an incident has occurred which provides reasonable suspicion that an employee is exhibiting behaviors consistent with the symptoms of drug use and / or alcohol misuse. Mark each applicable item on this form and add any additional facts or circumstances which you have observed. _____________________________________________________________________________________ A. Nature of Incident / Cause for Suspicion__________________ ___1. Observed/reported possession or use of a prohibited substance (including passenger complaint). ___2. Apparent drug or alcohol intoxication. ___3. Observed drug or alcohol intoxication. ___4. Arrest for drug-related offense ___5. Other (e.g. flagrant violation of safety or serious misconduct, accident or ‘near miss,’ fighting or argumentative/abusive language, refusal of supervisor instruction, unauthorized absence on the job) Please specify: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ B. Behavioral Indicators__________________________________ ___1. Verbal abusiveness ___2. Physical abusiveness ___3. Extreme aggressiveness or agitation ___4. Withdrawal, depression, tearfulness, or responsiveness ___5. Inappropriate verbal responses to questioning or instruction ___6. Other erratic or inappropriate behavior (e.g. hallucinations, disoriented, confused) Please specify: _____________________________________________________________________________________ _____________________________________________________________________________________ 282 154 CONFIDENTIAL C. Physical Signs and Symptoms___________________________ ___1. Possession, dispensing, or using prohibited substance ___2. Slurred or incoherent speech ___3. Unsteady gait or other loss of physical control, poor conditioning ___4. Dilated or constricted pupils or unusual eye movement ___5. Bloodshot or watery eyes ___6. Extreme aggressiveness or agitation ___7. Excessive sweating or clamminess of skin ___8. Flushed or very pale face ___9. Highly excited or nervous ___10. Nausea or vomiting ___11. Disheveled appearance or out of uniform ___12. Odor of alcohol ___13. Odor of Marijuana ___14. Dry mouth (frequent swallowing/lip wetting) ___15. Shaking hands or body tremors/twitching ___16. Dizziness or fainting ___17. Breathing irregularity or difficulty breathing ___18. Runny nose or sores around nostrils ___19. Inappropriate wearing of sunglasses ___20. Puncture marks or “tracks” ___21. Other (Specify)__________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ D. Written Summary_____________________________________ Please summarize the facts and circumstances surrounding the incident. The observations must be specific, contemporaneous, and articulable regarding the appearance, behavior, speech, or body odors of the safety-sensitive employee. Attach additional sheets as needed. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ The above document of physical, behavioral, and performance indicators of the named employee were observed by: ________________________________ ______________________________ __________________________ Supervisor’s Full Name Signature Date Forward this document to the drug and alcohol program manager 2 of 2 283 155 RETURN-TO-DUTY / FOLLOW-UP TESTING LOG Employee Name Order For Test Return to Duty Release Follow- up Test Plan Date/Time of Test Consistent with SAP’s Follow up Plan? Test Result & Date Notes Return to Duty Test Yes No Yes No Yes No Follow-up Test* N/A N/A Yes No Follow-up Test* N/A N/A Yes No Follow-up Test* N/A N/A Yes No Follow-up Test* N/A N/A Yes No Follow-up Test* N/A N/A Yes No Follow-up Test* N/A N/A Yes No * The SAP determines the number of Follow-up tests (minimum of 6 tests in the first 12 months). This information will be included in the Follow-up testing plan. 284 156 SAFETY-SENSITIVE EMPLOYEE APPLICATION SUPPLEMENT Previous US Department of Transportation Drug and Alcohol Testing I, _____________________________________________ _________________________, Print First Name, Middle Initial, Last Name Social Security Number Attest that: I have participated in DOT-regulated drug and alcohol testing with previous employers. 1. Have you tested positive (0.04 or greater) for alcohol in the last two years? Yes_____ No_____ 2. Have you had a verified positive drug test result in the last two years? Yes_____ No_____ 3. Have you refused a required drug or alcohol test in the last two years (or had a verified adulterated or substituted drug test result)? Yes_____ No_____ 4. Have you tested positive, or refused to test, on any pre-employment drug or alcohol test administered by an employer to which you applied for, but did not obtain, safety-sensitive transportation work covered by DOT agency drug and alcohol testing rules in the last two years? Yes____ No_____ 5. Have you violated any other DOT drug or alcohol testing regulation within the last two years? Yes_____ No_____ If you responded “YES” to any of the above questions, please provide documentation or your successful completion of DOT return-to-duty requirements. If you do not have this information, please explain why: ________________________________________________________________________________ _____________________________________________________________________________________ (Use additional pages as necessary) “I certify that the facts contained in this form are true and complete to the best of my knowledge and understand that, if employed, falsified statements on this form shall be grounds for dismissal.” ____________________________________________ __________________________ Signed Date 285 157 SAFETY-SENSITIVE FUNCTIONS DETERMINATION WORKSHEET 1 Do you receive any funding as a recipient, subrecipient, or contractor under: A)49 U.S.C. 5307, 5309, or 5311; or B)24 U.S.C. 103 (e) (4) Yes _____ No _____ If yes, continue to #2 If no, contact Caltrans 2 Regardless of job title or department, do you directly employ any personnel that perform any of the Following functions for the transit system: A Operate a transit vehicle? Yes _____ No _____ B Operate a transit vehicle, when required to be operated by a holder of a CDL? Yes _____ No _____ C Control dispatch or movement of a transit vehicle? Yes _____ No _____ D Provide maintenance for transit vehicles? -Preventative maintenance -Repairs -Overhaul -Rebuilding Yes _____ No _____ E Carry a firearm for security purposes? Yes _____ No _____ 3 Do you contract out any services for the transit system? Yes _____ No _____ If yes, continue to #4 If no, skip to #5 4 Regardless of job title or department, do you directly employ any personnel, outside of the contracted services, that could be expected to perform any of the functions listed in #2 above for the transit system? Yes _____ No _____ 5 If you answered YES to any question in #2 or #4: -You employ personnel that are considered safety sensitive and are subject to testing under 49 CFR Parts 655 and 40; and -You are required to establish an anti-drug use and alcohol misuse program consistent with 49 CFR Parts 655 and 40. N O T E S -Volunteers are considered safety-sensitive, and subject to testing, only if they are required to hold a CDL, or receive remuneration for service in excess of actual expenses. -Supervisors are safety-sensitive if they may perform one of the above functions. -The maintenance section does not apply to the following: A)An employer: -Receiving funds under 49 U.S.C. 5307 or 5309 AND -In an area less than 200,000 in population AND -Contracts out such maintenance service B)An employer: -Receiving funds under 49 U.S.C. 5311 AND -Contracts out such maintenance services 286 158 CONFIDENTIAL SUBSTANCE ABUSE PROFESSIONAL REFERRAL EMPLOYEE NOT PRESENT If the employee is not present to sign the Substance Abuse Professional Referral letter, send this form to the employee utilizing certified mail. Employee/Applicant Full Name:__________________________________________________________ Employee/Applicant Identification Number: ________________________________________________ This letter serves to notify that the aforementioned individual was in violation of DOT drug and alcohol regulations (49 CFR Part 655 and/or 40) on __________________________________. In accordance Date with 49 CFR Part 655.62, this agency is required to advise the individual of the resources available for evaluating and resolving problems associated with prohibited drug use and/or alcohol misuse. The following Substance Abuse Professional(s) is available for the individual: Name: ________________________________________________________________________ Address: ______________________________________________________________________ City/State: _____________________________________________________________________ Phone: ________________________________________________________________________ Alternate Substance Abuse Professional Referral: Name: ________________________________________________________________________ Address: ______________________________________________________________________ City/State: _____________________________________________________________________ Phone: ________________________________________________________________________ _______________________________________________ _________________________________ Agency Representative Full Name, Title Telephone Number _______________________________________________ Agency Name _______________________________________________ _________________________________ Agency Representative Signature Date 287 159 CONFIDENTIAL SUBSTANCE ABUSE PROFESSIONAL REFERRAL I acknowledge that I have received a referral to a Substance Abuse Professional in accordance with 49 CFR Part 655.62. The cost of this service will be paid by: ____________________________________________________. Substance Abuse Professional Referral: Name: ________________________________________________________________________ Address: ______________________________________________________________________ City/State: _____________________________________________________________________ Phone: ________________________________________________________________________ Alternate Substance Abuse Professional Referral: Name: ________________________________________________________________________ Address: ______________________________________________________________________ City/State: _____________________________________________________________________ Phone: ________________________________________________________________________ I, _____________________________________________, have received a copy of this referral. Employee/Applicant Full Name _______________________________________________ _________________________________ Employee/Applicant Signature Date _______________________________________________ _________________________________ Agency Representative Full Name, Title Telephone Number _______________________________________________ Agency Name _______________________________________________ _________________________________ Agency Representative Signature Date If the employee refuses to sign this form, please document why 288 160 VENOR OVERSIGHT INSPECTION MASTER LOG Site Name Date of Interview Compliant? Follow up for non-compliant area(s) Date of error(s) correction Comments Initials Yes No Yes No N/A Yes No Yes No N/A Yes No Yes No N/A Yes No Yes No N/A Yes No Yes No N/A 289 161 COLLECTION SITE CHECKLIST Name of Collection Site: _________________________________ Date of Review: _________________________ Name of Collector: _________________________Name of Reviewer: ___________________________________ UNEVENTFUL BREATH ALCOHOL TEST (result less than 0.02) - Did the Breath Alcohol Technician (BAT)... Perform the Alcohol test before the drug test, if applicable Explain testing procedures on back of Alcohol Testing Form (ATF) (40.241(e)) Complete Step 1 of ATF (40.241(f)) - Employee Name, ID Number - Employer Name and Contact information - DER Name and Telephone Number - Reason for Test Have the employee complete Step 2 of the ATF (40.241 ( g )). Open individually sealed mouthpiece and attach to EBT (40.243(b)) Instruct employee to blow forcefully until EBT indicates that an adequate amount of breath has been obtained (40.243(c)) Show employee the result displayed on EBT (40.243(d)) If EBT prints result on paper strip: Did the BAT affix the strip to the ATF using tamper evident tape (40.243(f)) If EBT does not print results on paper strip: Did the BAT complete the following information on Step 3 of the ATF (40.243(g)): - Identification of the machine - Time - Sequential Test Number - Test Outcome Complete Step 3 of the ATF by dating and signing the certification (40.247( a )) Distribute the ATF copies to appropriate individuals (40.247(a)): - Copy 1 to Employer - Copy 2 to Employee - Retain Copy 3 After the Breath Alcohol Test is completed, review the following items: Was consent - giving the collection site or its personnel indemnification-required for testing? (40.355( a )) - Collection sites cannot require an employee to sign a consent, release, waiver of liability, or indemnification agreement with respect to any part of the alcohol or drug testing process covered by 49 CFR Part 40. No one may do so on behalf of a service agent Is the EBT on the National Highway Traffic Safety Administration (NHTSA) conforming products list? Was the correct ATF used? (40.225(a)) - The DOT ATF must be used for every DOT alcohol test. The ATF must be a three-part carbonless manifold form. The ATF is found in Appendix G of 49 CFR Part 40. You may view this form on the ODAPC website (www.dot.gov/ost/dapc) Were all necessary equipment, personnel, and materials for breath testing provided at the location where testing occurred? (40.221(d)) Did the breath alcohol testing location afford visual and aural privacy to prevent unauthorized persons from seeing or hearing test results? (40.221(c)) Did the BAT remain with the employee for the entire duration of the alcohol testing procedure? (40.223(e)(3)) Does the BAT have a copy of the quality assurance plan (QAP) for the EBT? (40.233(c)) Ask to see the external calibration checks for the EBT (40.233(c)) Have the BATs completed the required training and acquired the proper credentials? (40.213(g)) Ask to see the credentials of the BAT Does the BAT have a current copy of 49 CFR Part 40? (40.213) UNEVENTFUL URINE COLLECTION - Did the Collector… Require employee to provide positive identification (Part 40.61(c)). Direct the employee to remove outer clothing (jacket, hat) and to leave these garments and other personal items (briefcase, purse, etc.) in a mutually agreeable location (Part 40.61(f)). - Advises employee that failure to comply constitutes a refusal to test. 290 162 - Allows employee to keep wallet (40.61(f)(2)). Direct employee to empty pockets and display items in them (Part 40.61(f)(4)). - If no potential adulterants are found, allow employee to return items to pockets. Complete Step 1 of CCF (Part 40.63(a)). - Ensures that the name and address of the drug testing laboratory appears at the top of the CCF. - Ensures that the Specimen ID at the top of the CCF matches the Specimen ID on labels/seals. - Checks the Reason for Test box (Pre- Employment, Random, Post-Accident, etc.). - Checks the DOT and the FTA box (Testing Authority) - Checks the Drug Tests to Be Performed box (THC, COC, PCP, OPI, AMP for DOT). Instruct employee to wash/dry hands and not to wash hands again until delivering specimen to collector (Part 40.63(b)). Ensure collection container is selected and unwrapped in presence of employee (Part 40.63(c)). Secure urination facility before the collection (If single-toilet room with a full-length privacy door) (Parts 40.41 & 43). - Secures any water sources or make them unavailable to employees (e.g., turn off water inlet, tape handles to prevent opening faucets). - Ensures that the water in the toilet tank contains bluing agent. - Ensures that soap, disinfectants, cleaning agents, or other possible adulterants are not present. - Inspects the site to ensure that no foreign or unauthorized substances are present. - Tapes or otherwise securely shuts any movable toilet tank or puts bluing agent in the tank. - Ensures that undetected access (e.g., through a door not in your view) is not possible. - Secures areas and items (e.g., ledges, trash receptacles, paper-towel holders, under-sink areas, drop-down ceiling panels) that appear suitable for concealing contaminants. Direct employee to go into room used for urination and instruct employee to: - Provide at least 45 ml of urine. - Not flush the toilet. - Return specimen to the collector as soon as the void is complete. - Set a reasonable time limit for voiding (Part 40.63(d)(2)). - Allow only the employee into the room used for urination (40.41(d)(1)). Check that the specimen: - Contains at least 45 ml of urine. If not, follow shy bladder procedure (Part 40.65(a)). - Reads temperature strip within 4 minutes (Part 40.65(b)). Mark appropriate box in Step 2 of CCF (Yes = between 90 and 100 degrees). Check specimen for signs of tampering (Part 40.65). Check specimen for unusual color, foreign objects/material, or other signs of tampering (odor). Mark box in Step 2 of the CCF indicating a split specimen collection (Part 40.71(b)(1)). Pour at least 30 ml of urine into the primary specimen bottle (Part 40.71(b)(2)). Pour at least 15 ml of urine into the secondary specimen bottle (Part 40.71(b)(2)). Secure the lids or caps on the specimen bottles (Part 40.71(b)(4)). Place the tamper-evident seals on the specimen bottles (Part 40.71(b)(5)). - Dates the specimen bottle seals (Part 40.71(b)(6)). - Ensures that the employee initials specimen bottle seals (Part 40.71(b)(7)). Direct employee to read and sign certification statement on Copy 2, Step 5 of CCF and to provide date of birth, printed name, day and evening contact telephone numbers (Part 40.71(a)(1)). Print collector name in Copy 1, Step 4 of CCF; record the date and time of collection; sign statement; enter actual name of delivery service transferring the specimen to laboratory (Part 40.73(a)(2)). Ensure that all copies of the CCF are legible and complete (Part 40.73(a)(3)). Remove Copy 5 of the CCF and give it to the employee (Part 40.73(a)(4)). Place specimen bottles and Copy 1 of CCF in plastic bag and secure both pouches of plastic bag (Part 40.73(a)(5)-(a)(6)). Advise employee that he/she may leave the site (Part 40.73(a)(7)). Recheck the urination facility, performing all steps as was done prior to the collection to ensure the site’s continued integrity 291 163 APPENDIX L Maintenance Plan PERSON AREA TRANSPORTATION SYSTEM (PATS) TRANSIT SYSTEM MAINTENANCE PLAN April 17, 2007 TO: Community Transportation Systems FROM: NCDOT/PTD SUBJECT: Maintenance Plan Recipients must keep Federally-funded equipment and facilities in good operating order. Recipients must have a written maintenance plan. The maintenance plan should identify the goals and objectives of a maintenance program, which may include vehicle life, frequency of road calls, maintenance costs compared to total operating costs, etc. The maintenance program should also establish the means by which such goals and objectives will be obtained. At a minimum, the plan should designate the specific goals and objectives of the program for preventive maintenance inspections, servicing, washing, defect reporting, maintenance-related mechanical failures, warranty recovery, vehicle service life, and vehicle records. The program must address the particular maintenance cycles for each capital item. Recipients must have records showing when periodic maintenance inspections have been conducted on vehicles and equipment. Include information showing that the periodic maintenance program meets at least minimum requirements of the manufacturer. Maintenance of ADA elements may be incorporated in the regular maintenance plan or addressed separately. At a minimum, the grantee must demonstrate that such features as lifts, elevators, ramps, securement devices, signage, and communications equipment are maintained and operational. The recipient is required to develop a system of maintenance checks for lifts on non-rail vehicles to ensure proper operation. Additionally, a recipient is required to remove an accessible van with an inoperable lift from service before the next day, unless no spare vehicles are available to replace that vehicle. When a vehicle with an inoperable lift is operated, the vehicle must not be in service for more than five days. Recipients must keep written maintenance plans and checklist systems, as well as maintenance records for accessible equipment. 292 164 Recipients are required to maintain systems for recording warranty claims and enforcement of such claims. Recipients should have written warranty recovery procedures. The warranty recovery system should include warranty records and annual summaries of warranty claims submitted. Federally funded equipment needs to be maintained whether operated directly by a recipient or by a third-party contractor. When a recipient has contracted out a portion of its operation, a maintenance plan for Federally-funded equipment should be in existence and be treated similarly to a recipient-operated service. In those cases, the third-party contractor must have in place a system to monitor the maintenance of federally funded equipment. POLICY STATEMENT It is the policy of PATS that all vehicles be maintained to ensure safe, reliable, comfortable, accessible, and cost-effective public transportation services to meet all service commitments. The following preventive maintenance (PM) policies and procedures are adopted and issued to ensure that appropriate, necessary, and required vehicle maintenance takes place. RESPONSIBLE PARTIES Transit Director The Transit Director is responsible for ensuring that the vendors perform the required maintenance, document all work performed and charged, keep records, and provide work orders to the transit system documenting all work performed, by vehicle, by date, including a complete breakdown of labor, parts, subcontracted work, and any other costs. All work will be covered by work orders that must be signed by the Transit Director, authorizing the vendor to perform, or cause to be performed, needed maintenance or repairs. If, in the future, the role of maintenance supervisor is delegated to another staff member, this policy will need to be revised. Maintenance Vendors All vehicles operated by Person County Public Transit are maintained by vendors to the County on a work order basis. Vehicle Operators Vehicle operators (drivers) will be required to perform a daily pre- and post-trip inspections of their vehicle (see below). If a vehicle is designed to carry 16 or more 293 165 passengers including the driver, all vehicle operators of that vehicle are required to possess a valid Commercial Driver’s License (CDL). Mechanics that test-drive the vehicle are also required to possess a valid CDL. As PATS purchases its maintenance, this provision is a requirement of the vendors who service vehicles requiring a CDL. Mechanics and their supervisors are among the safety-sensitive positions subject to Federal Transit Administration (FTA) Drug and Alcohol testing requirements (described in the Drug and Alcohol policy). PATS seeks to have its Section 5311 vehicles maintained by ASE-certified technicians. REQUIRED ACTIVITIES Pre- and Post-Trip Inspections: Vehicle operators will perform a daily pre-trip inspection, including cycling the wheelchair lift (if so equipped). This pre-trip inspection will be recorded on the Pre- Trip form (Attachment A) daily -- dated and signed, and these forms will be provided to the Transit Director’s office (daily, if possible, but no less often than weekly for vehicles that are garaged away from the office). At the end of the service day, the operator will also perform the post-trip inspection (Attachment B) noting any vehicle deficiencies or damage. The post-trip inspection, if it notes any conditions that could affect the safety of operation or cause the vehicle not to be available for service in the morning, should be immediately provided to the Transit Dispatcher and the Transit Director. If the pre- or post-trip inspections identify problems potentially affecting the immediate usability of the vehicle (failure to start and operate normally, brake problems, critical levels of fluids, tire problems, damage to glass or doors, lift failure, etc.), the Transit Director and/or Dispatcher will be notified immediately, a work order developed and signed, and the vehicle taken to the appropriate maintenance vendor for diagnosis and repair. If repair cannot be made to allow the vehicle to meet its schedule, the Transit Director or Dispatcher will take steps as needed to reschedule trips in the immediate short term, and then assign another vehicle. Items that can wait for scheduled maintenance should be noted on the inspection form as well, and added to the developing work order for future repair. 294 166 PREVENTIVE MAINTENANCE SERVICE All vehicles will have scheduled preventive maintenance performed as called for by FTA, NCDOT/PTD and County policy. Person County will follow the recommended NCDOT/PTD maintenance policy of basing the maintenance schedule on the manufacturer’s recommended schedule, to be sure of meeting warranty requirements. These maintenance recommendations are attached in Attachment C. Maintenance priorities should first be focused on any repairs needed to keep vehicles in service, address safety issues, and provide for complete safe operation of wheelchair lifts. The second priority is scheduled preventive maintenance. As the Transit Director keeps vehicle maintenance records, the Transit Director will notify the drivers of upcoming scheduled preventive maintenance based on the mileages/cycles of the vehicles as compared to the schedule of required maintenance activities. To further ensure that maintenance takes place as scheduled, the Vendor will place mileage/time reminder stickers on the vehicle windshield, and it is responsibility of the driver to note approaching scheduled maintenance and contact the Transit Director to schedule it, if the Transit Director has not already notified the driver. Based on NCDOT/PTD policy, it is the goal of PATS that 80% of maintenance actions will take place within plus or minus 10% of the recommended mileage interval. The Transit Director will be responsible for monitoring this measure. The Transit Director will contact the Maintenance Vendor to schedule any maintenance service. At the time of the contact, the Maintenance Vendor will provide an estimated price for the service. The Maintenance Vendor is responsible for communicating any noted inspection deficiencies to the Transit Director BEFORE the repairs are performed. Part of the communication will include an estimate for the additional activities. Please note that all fluids needed for topping off, reservoirs or oil changes shall be included in the quoted price of the preventive maintenance service. Periodically, the Transit Director will meet with the Maintenance Vendor to review procedures for monitoring performance. In general, the Maintenance Vendor shall anticipate that the Transit Director will use standard industry rate publications for cost and performance time guidelines, obtain second opinions of service work at random, and schedule on-site visits with shop management to review service performance. It should be noted that the scheduling of preventive maintenance is the responsibility of the transit system, and timely performance of maintenance actions and repairs is the responsibility of the vendor. Required turn around time for routine PM Service shall be one a maximum of (1) business day from the time of vehicle receipt, as mutually agreed. Chassis Maintenance 295 167 The description of preventive maintenance activities for the vehicle chassis follows. Each week, the Transit Director will provide the vendor with a pre-schedule of the PM Services that are approaching their mileages. The Transit Director and Maintenance Vendor will mutually agree on a schedule for the week to accomplish the maintenance. 1. PM Description Preventive maintenance (PM) service is scheduled at 5000 miles or six months, whichever comes first. The preventive maintenance schedule matches the Original Equipment Manufacturer’s (OEM’s) recommendations. The majority of vehicles receive an “A” or “B” service on an alternating basis. For example: the vehicles receive an “A service” at 5,000 miles, “B service” at 10,000 miles, then “A service” again at 15,000 miles, etc. 296 168 PM CHECKLIST CLASS_CLASS_CODE = PATS-PM-Vehicle with Lift PATS-PM-VAN, A PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, ANNUAL 297 169 PM Task Description PM-ANU-01 MIL INDICATOR BULB PM-ANU-02 DLC (DIAGNOSTIC LINK CONNECTOR) PM-ANU-03 COMMUNICATION ESTABLISHED PM-ANU-04 MIL COMMAND ON PM-ANU-05 MIL INDICATOR BULB PM-ANU-06 HEADLIGHT PM-ANU-07 PARKING LIGHT PM-ANU-08 TAIL LIGHTS PM-ANU-09 BEAM INDICATOR LIGHT/SWITCH PM-ANU-10 LICENSE PLATE PM-ANU-11 STOP LIGHTS PM-ANU-12 DIRECTIONAL SIGNALS PM-ANU-13 HORN PM-ANU-14 WINDSHIELD WIPER PM-ANU-15 REAR VIEW MIRROR PM-ANU-16 FOOT BRAKE PM-ANU-17 EMERGENCY BRAKE PM-ANU-18 STEERING MECHANISM PM-ANU-19 TIRES PM-ANU-20 EXHAUST SYSTEM PM-ANU-21 CLEARANCE LIGHTS (BUSES; TRUCKS; TRAILERS) PM-ANU-22 REFLECTORS PM-ANU-23 WINDOW TINTING VISBLE LIGHT TRANSMISSIOM. 35% TOLARANCE PM-ANU-24 CATALYTIC CONVERTER PM-ANU-25 AIR INJECTION SYSTEM (AIS) PM-ANU-26 PCV VALVE PM-ANU-27 UNLEADED GAS RESTRICTOR PM-ANU-28 EXHAUST GAS REGULATOR (EGR) PM-ANU-29 THERMOSTATIC AIR CONTROL (TAC) PM-ANU-30 FUEL EVAPORATON CONROL PM-ANU-31 OXYGEN (02) SENSOR PATS-PM-VAN, B PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY 298 170 PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, C PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED 299 171 PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, CAMERA PM Task Description PM-CAM-00P ***** PERFORM 6 MONTH CAMERA INSPECTION ***** PMSEON-1 CHECK OPERATION; ADJUSTMENT AND CONDITION OF ALL CAMERAS PMSEON-2 CHECK CAMERA SYSTEM DVR RECORDING PROPERLY; LIGHTS ON ETC PMSEON-3 CLEAN BACK OF CAMERA DVR WITH COMPRESSED AIR PATS-PM-VAN, D PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS 300 172 PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, E PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH 301 173 PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PMUHI62 REPLACE PCV VALVE ALL UNDER 6000 LBS GVW; NOT 3V ENGINES PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMSAC68 REPLACE REAR AXLE FLUID ON DANA AXLES; SYNTHETIC LUBRICANT PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMSAC63 CHANGE MOTORCRAFT PREMIUM GOLD ENGINE COOLANT PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, F PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS 302 174 PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PMUHI62 REPLACE PCV VALVE ALL UNDER 6000 LBS GVW; NOT 3V ENGINES PMSAC68 REPLACE REAR AXLE FLUID ON DANA AXLES; SYNTHETIC LUBRICANT PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMBL750-00 **** BRAUN WHEELCHAIR LIFT 750 CYCLE INSPECTION **** PMSAC63 CHANGE MOTORCRAFT PREMIUM GOLD ENGINE COOLANT PMBL750-01 APPLY LIGHT OIL OUTER BARRIER HINGE PILOT POINTS - 2 PMBL750-02 APPLY LIGHT OIL OUTER BARRIER LATCH - PIVOT / SLIDE POINTS PMBL750-03 APPLY LIGHT OIL OUTER BARRIER LATCH LEVER PIVOT POINTS PMBL750-04 APPLY LIGHT OIL LIFT-TITE LATCHES - TOWER PIVOT POINTS - 2 PMBL750-05 LIGHT OIL; LIFT-TITE LATCH GAS DAMPENING SPRING PIVOT PTS PMBL750-06 INSPECT-REPAIR LIFT-TITE LATCHES AND GAS SPRINGS PMBL750-07 INSPECT OUTER BARRIER FOR PROPER OPERATION PMBL750-08 INSPECT OUTER BARRIER LATCH FOR PROPER OPERATION PMBL750-09 INSPECT AND CORRECT LIFT FOR WEAR DAMAGE OR ABNORMAL COND PMBL750-10 INSPECT AND CORRECT LIFT FOR RATTLES PATS-PM-VAN, FIRE-EXT PM Task Description PMFE-01 CONFIRM EXT IS VISIBLE; UNOBSTRUCTED; AND IN ASSIGNED LOC PMFE-02 VERIFY THE LOCKING PIN IS INTACT; TAMPER SEAL IS UNBROKEN PMFE-03 EXAMINE EXT FOR OBVIOUS DAMAGE; CORROSION; LEAKS OR CLOGGED PMFE-04 CONFIRM PRES GAUGE/INDICATOR IS IN OP RANGE OR POSITION PMFE-05 LIFT THE EXTINGUISHER TO ENSURE IT IS STILL FULL PMFE-06 MAKE SURE OPERATING INSTRUCTIONS ON NAMEPLATE ARE LEGIBLE PMFE-07 CHECK LAST PROFESSIONAL SERVICE DATE ON TAG IS WN 12 MONTHS PMFE-09 MAKE SURE POWDER IS LIGHT BY HITTING BOTTOM OF FIRE EXTINGUI PMFE-08 INITIAL AND DATE THE BACK OF THE TAG 303 175 PM CHECKLIST CLASS_CLASS_CODE = PATS-PM-Vehicle without Lift PATS-PM-VAN NO LIFT, A PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PATS-PM-VAN NO LIFT, ANNUAL PM Task Description PM-ANU-01 MIL INDICATOR BULB PM-ANU-02 DLC (DIAGNOSTIC LINK CONNECTOR) PM-ANU-03 COMMUNICATION ESTABLISHED PM-ANU-04 MIL COMMAND ON PM-ANU-05 MIL INDICATOR BULB PM-ANU-06 HEADLIGHT PM-ANU-07 PARKING LIGHT PM-ANU-08 TAIL LIGHTS PM-ANU-09 BEAM INDICATOR LIGHT/SWITCH PM-ANU-10 LICENSE PLATE 304 176 PM-ANU-11 STOP LIGHTS PM-ANU-12 DIRECTIONAL SIGNALS PM-ANU-13 HORN PM-ANU-14 WINDSHIELD WIPER PM-ANU-15 REAR VIEW MIRROR PM-ANU-16 FOOT BRAKE PM-ANU-17 EMERGENCY BRAKE PM-ANU-18 STEERING MECHANISM PM-ANU-19 TIRES PM-ANU-20 EXHAUST SYSTEM PM-ANU-21 CLEARANCE LIGHTS (BUSES; TRUCKS; TRAILERS) PM-ANU-22 REFLECTORS PM-ANU-23 WINDOW TINTING VISBLE LIGHT TRANSMISSIOM. 35% TOLARANCE PM-ANU-24 CATALYTIC CONVERTER PM-ANU-25 AIR INJECTION SYSTEM (AIS) PM-ANU-26 PCV VALVE PM-ANU-27 UNLEADED GAS RESTRICTOR PM-ANU-28 EXHAUST GAS REGULATOR (EGR) PM-ANU-29 THERMOSTATIC AIR CONTROL (TAC) PM-ANU-30 FUEL EVAPORATON CONROL PM-ANU-31 OXYGEN (02) SENSOR PATS-PM-VAN NO LIFT, B PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) 305 177 PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PATS-PM-VAN NO LIFT, C PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PATS-PM-VAN NO LIFT, CAMERA PM Task Description PM-CAM-00P ***** PERFORM 6 MONTH CAMERA INSPECTION ***** PMSEON-1 CHECK OPERATION; ADJUSTMENT AND CONDITION OF ALL CAMERAS PMSEON-2 CHECK CAMERA SYSTEM DVR RECORDING PROPERLY; LIGHTS ON ETC PMSEON-3 CLEAN BACK OF CAMERA DVR WITH COMPRESSED AIR PATS-PM-VAN NO LIFT, D PM Task Description 306 178 PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PATS-PM-VAN NO LIFT, E PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ 307 179 PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PMUHI62 REPLACE PCV VALVE ALL UNDER 6000 LBS GVW; NOT 3V ENGINES PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PMSAC68 REPLACE REAR AXLE FLUID ON DANA AXLES; SYNTHETIC LUBRICANT PMSAC63 CHANGE MOTORCRAFT PREMIUM GOLD ENGINE COOLANT PATS-PM-VAN NO LIFT, F PM Task Description PMSAC28 CHANGE OIL; REPLACE OIL FILTER PMUHI01 TRANSMISSION FLUID FULL / NO LEAKS PMUHI02 COOLANT LEVEL IS FULL / NO LEAKS PMUHI04 STEERING FLUID FULL / NO LEAKS PMUHI05 BRAKE MASTER CYLINDER FULL / NO LEAKS PMHBI93 ROTATE TIRES; INSPECT FOR WEAR AND TEAR PMDSV93 MEASURE TREAD DEPTH; INSIDE / OUTSIDE WHEN DUAL REAR WHEELS PMDSV02 TREAD DEPTH L/F ______/32 PRESSURE ________ PMDSV04 TREAD DEPTH L/R OUTSIDE ______/32 PRESSURE _______ PMDSV05 TREAD DEPTH L/R INSIDE ______/32 PRESSURE __________ PMRSV02 TREAD DEPTH R/F _______/32 PRESSURE ______ PMRSV04 TREAD DEPTH R/R OUTSIDE _______/32 PRESSURE ______ PMRSV05 TREAD DEPTH R/R INSIDE _______/32 PRESSURE _______ PMSAC95 INSPECT EXHAUST SYSTEM; LEAKS; DAMAGE; LOOSE/FOREIGN OBJECTS PMUHI93 CHECK BATTERY PERFORMANCE; CABLES; TERMINALS; FLUID LEVELS PMDSC93 CHECK HORN; EXTERIOR LAMPS; TURN SIGNALS; HAZARD LIGHTS PMWDE91 CHECK ENGINE COOLING SYSTEM; HOSES; RADIATOR; COOLERS PMWDE96 CHECK HEATER AND AIR CONDITIONING HOSES PMWDE01 HEATER AND DEFROSTER WORK PROPERLY PMWDE06 AIR CONDITIONER WORKING PROPERLY APRIL - OCT PMSAC99 CHECK FOR OIL AND FLUID LEAKS PMFOV09 WASHER FLUID FULL AND WIPERS WORK PROPERLY ON LOW/MED/HIGH 308 180 PMFOV08 WINDSHIELD IN GOOD CONDITION PMUHI20 CHECK AIR FILTER CONDITION PMSAC97 INSPECT HALF SHAFT DUST BOOTS; IF EQUIPPED PMSAC94 CHECK FOR LEAKS/DAMAGE SHOCKS;STRUTS;SUSPENSION COMPONENTS PMSAC91 INSPECT STEERING LINKAGE; DRIVE SHAFT; BALL AND U-JOINTS PMUHI98 INSPECT ACCESSORY DRIVE BELT(S) PMSAC93 INSPECT WHEELS FOR END PAY AND NOISE PMWDE81 REPLACE CABIN AIR FILTER (IF EQUIPPED) PMSAC86 LUBRICATE BALL JOINTS; U-JOINTS-IF HAVE ZERK FITTINGS PMHBI81 INSPECT BRAKE PADS; SHOES; ROTORS; DRUMS; BRAKE LINES; HOSES PMHBI82 INSPECT PARKING BRAKE SYSTEM PMSAC52 CHANGE FUEL FILTER PMSAC51 CHANGE TRANSMISSION FLUID AND REPLACE FILTER PMSAC79 REPLACE WHEEL BEARING GREASE; GREASE 4X2 WHEEL BEARING SEALS PMSFW61 REPLACE CLIMATE-CONTROLLED SEAT FILTER (IF EQUIPPED) PMSAC57 REPLACE SPARK PLUGS PMUHI62 REPLACE PCV VALVE ALL UNDER 6000 LBS GVW; NOT 3V ENGINES PMSAC68 REPLACE REAR AXLE FLUID ON DANA AXLES; SYNTHETIC LUBRICANT PMSAC63 CHANGE MOTORCRAFT PREMIUM GOLD ENGINE COOLANT PM-QT12 CHECK OPERATION OF ALL EMERGENCY EXITS; HATCH/WINDOWS/DOORS PATS-PM-VAN NO LIFT, FIRE-EXT PM Task Description PMFE-01 CONFIRM EXT IS VISIBLE; UNOBSTRUCTED; AND IN ASSIGNED LOC PMFE-02 VERIFY THE LOCKING PIN IS INTACT; TAMPER SEAL IS UNBROKEN PMFE-03 EXAMINE EXT FOR OBVIOUS DAMAGE; CORROSION; LEAKS OR CLOGGED PMFE-04 CONFIRM PRES GAUGE/INDICATOR IS IN OP RANGE OR POSITION PMFE-05 LIFT THE EXTINGUISHER TO ENSURE IT IS STILL FULL PMFE-06 MAKE SURE OPERATING INSTRUCTIONS ON NAMEPLATE ARE LEGIBLE PMFE-07 CHECK LAST PROFESSIONAL SERVICE DATE ON TAG IS WN 12 MONTHS PMFE-09 MAKE SURE POWDER IS LIGHT BY HITTING BOTTOM OF FIRE EXTINGUI PMFE-08 INITIAL AND DATE THE BACK OF THE TAG Body Maintenance All vehicles will be kept clean and sanitary, through regular interior cleaning and washing. Vehicles should be swept and trash disposed of at the end of each service day or driver shift. Each vehicle should be completely washed once a month. A general inspection of the body should be conducted at this time, and any defects or issued identified and reported. These could include body damage, cracked glass, window and door operation, functioning of escape hatches, heating and air conditioning, seat tears or vandalism, seat-belts (if available), mirrors/brackets, steps/treads, fire extinguisher 309 181 mounting and charge, and handholds and racks (loose or broken). Vehicles with Goshen bodies have additional body-related maintenance performed at the “A” check, at 12,000 miles, and at the “C” check. Of particular importance is the 3,000 mile check of exterior caulk and seams for damage. If cracking, separation, or leaks are noted, the affected areas should be re-caulked to maintain the warranty. If the inspection by the driver or the garage finds any of these conditions, the Transit Director should be notified to initiate a work order for body-related repairs. Accessibility Equipment If during a pre-trip or other inspection the lift is found to be inoperable, the vehicle is ordered out-of-service as soon as a lift-equipped replacement vehicle is available and it remains out-of-service until repairs are made and the vehicle is re- inspected. If an accessible replacement vehicle is not available, PATS may use the vehicle with the inoperable lift until an accessible replacement vehicle is available, up to five days, as allowed by FTA regulations. On lift-equipped vehicles, the FMVSS 404 form covering the installed accessibility equipment, should be on the bus at all times. The Transit Director will also keep a copy of this form in the vehicle maintenance file of each vehicle. Emergency Equipment To prepare for potential emergency situations, each PATS vehicle should be equipped with: • Communications equipment (a cell phone or mobile radio) • Three roadside reflectors (safety triangles) • A dry chemical ABC type fire extinguisher with a minimum 5 pound capacity • A first aid kit • A blood-born pathogens bodily fluid clean-up kit • A seatbelt cutter • Instructions for opening emergency exits, at each exit. • A sign informing all riders (passengers and driver) that seat belt usage is required • A no-smoking sign. The presence and condition of emergency equipment, as well as the condition of the vehicle’s emergency exits, should be included in the daily pre-trip inspection by the operator. Inspection and servicing of emergency exits will be included as part of regular preventive maintenance. Drivers will be trained in use of all emergency equipment as part of emergency response training (new hire as well as periodic refresher training). 310 182 REPAIRS Scheduling and Priority of Repairs Maintenance priorities should first be focused on any repairs needed to keep vehicles in service, address safety issues, and provide for complete safe operation of wheelchair lifts. The second priority is scheduled preventive maintenance. However, it is anticipated that as a result of PM Service, the Maintenance Vendor may make recommendations for repair service. Maintenance Vendors shall support their recommendations for repair work by using diagnostic statistics, accepted performance standards, vehicle history records, mileage, etc. The Maintenance Vendor shall obtain prior authorization before completing any work that is the result of PM Service. All repair service, other than emergencies, will be scheduled by the Transit Director. The required turn around time for PM Service plus routine repair services done as a result of the PM shall not exceed two business days or a mutually agreed time frame. Warranty Service It is the policy of Person County to have all repairs that are covered by vehicle and equipment warranties paid under the warranty coverage provided. The Transit Director will ensure that the maintenance vendors identify all work potentially covered by warranty, and that it follows procedures to obtain repairs under the warranties. NCDOT/PTD’s vendors are the first contact regarding any potential warranty work. Warranty claims always require documentation of the vehicle history, including preventive maintenance, which is another incentive for performing all the recommended maintenance functions on schedule. If a vendor (or the Transit Director) identifies a potential warranty claim, the Transit Director will obtain copies of the vehicle maintenance and repair history, and contact the manufacturer’s representative. Once the manufacturer’s representative has directed the Transit Director to the appropriate repair site, that vendor (often a local dealer) will call the manufacturer’s representative with their diagnosis and an estimate. This call is made to the manufacturer’s Warranty Administrator, who must authorize the repair, designating which warranty will cover the repair, and how much they will pay. Completion of warranty work revealed as a result of PM Service shall not exceed five (5) business days from the date the vehicle is received by the warranty dealer. If special circumstances require extended down times, the specific schedule will be mutually determined between the Transit Director and the Maintenance Vendor / Warranty Dealer. 311 183 Vendor service facilities shall be familiar with all manufacture and after-market warranties. It is the responsibility of the Maintenance Vendor to identify and notify the Transit Director of service that is covered by any warranty. The Transit Director will make the final determination to exercise the warranty or not based on costs, nature of the work to be done, convenience, and customer service. The Transit Director shall be responsible for coordinating all warranty work with the Maintenance Vendor. EMERGENCY SERVICE-ROAD CALLS/INCIDENTS Should a vehicle fail while in service, the vehicle operator should ensure that the vehicle and passengers are safely situated, and attempt to contact the Transit Director who will contact an appropriate vendor. Depending on the situation and the possible causes, the vendor may send a service vehicle and technician to make repairs on site, or may send a tow vehicle. The Transit Director or dispatcher must be contacted to make arrangements to pickup the passengers and transport them to their destinations. Generally, the driver should not leave the vehicle and/or passengers unattended, unless it is required as the only way to summon assistance. If a vehicle has a breakdown or is involved in an accident after hours and cannot be driven, the Transit Director shall have the vehicle towed to either the Director's or the Maintenance Vendor’s facility. SERVICE PROCEDURES Communications Transit Director will assign a contact person to coordinate services including: daily scheduling of vehicle drop-off and pick up, authorization of any service as a result of PM work, update of vehicle work status, review of invoices, etc. The Maintenance Vendor will provide contact information for a primary and secondary contact, as provided on the Maintenance Vendor form. The Transit Director will call the vendor on a daily basis when vehicles have been delivered for services. The Maintenance Vendor shall anticipate the calls and be prepared to provide accurate and timely information to the Transit Director on vehicle status including but not limited to: • Vehicle status. • Which vehicles are ready by vehicle number. 312 184 • Which vehicles are being serviced and/or require authorization for repair. • Which vehicles require warranty service. • Estimated completion date of vehicles under repair. • Description of repairs. The Transit Director and Maintenance Vendor will discuss the following information at a minimum: • Vehicles coming in for service including estimated cost and arrival time. • Type of PM Service to be done. • Significant mechanical problems vehicle is having – as relayed by driver. • Service work Authorization. Billing Requirements A detailed work order / invoice will be provided when the vehicle is returned. This document should minimally include: • Vehicle #, Work Order #, Work Order Date, Work Order Costs, Sales Tax, Tire Fee, Hours, Hours Cost, Total Cost • Each summary invoice will contain the following statement, a signature of person preparing the invoice and be dated: o This information is true and accurate to the best of my knowledge and ability. Record-Keeping In addition to any maintenance records kept by the Maintenance Vendor, the Transit Director will maintain all vehicle records. Currently these include a paper file containing all work orders and other documentation of maintenance, previous repairs, and all warranty work. A separate file will be maintained for each vehicle, along with a summary spreadsheet to identify vehicle maintenance needs to facilitate planning and scheduling. In the future a computerized maintenance records program will be adopted for use by the Transit Director, Dispatcher and vendors. Maintenance Analysis The Transit Director will perform an annual analysis of maintenance costs, repairs, and road calls/breakdowns by vehicle and for the system in order to identify problem areas, determine trends, support replacement or overhaul decisions, or identify 313 185 any opportunities for cost savings. This analysis will include development of maintenance costs per mile, repair cost per mile, and mileage between road calls/breakdowns. 314 186 Attachment A Person Area Transportation System Pre-Trip Inspection Form Date:__________Vehicle No.____ ___Mileage:____________ No. of Life Cycles: _______ Inspect and OK or PROBLEM -- Use Note to clarify Problem (i.e. left rear turn signal) OK Problem UNDERHOOD: Oil Level Radiator Level Windshield Washer Level Battery Hoses/Belts Coolant Leaks Notes OK Problem EXTERIOR: Tires Turn Signals Head Lights Tail/Brake Lights Marker Lights Windshield/Wipers Body Damage Mirrors Doors Cleanliness Notes OK Problem INTERIOR: Brakes & Parking Brake Steering Transmission Mirrors Gauges (incl. Fuel) Cleanliness Heater/AC Radio Horn Step-well & Dome Lights Emergency Exit Panic Button Light (Green) Notes *Wipe off cameras with a soft cloth* Driver Signature ____________________ Reviewed by: ______________________ Date: ________ OK Problem SAFETY EQUIPEMENT: Accident Kit Fire Ext. Charged Flares/Triangle First Aid/Bloodborne Kit Back-Up Alarm Rear Door Buzzer Seat Belt Cutter Safety Vest (Orange) Notes OK Problem WHEELCHAIR LIFT & SECUREMENT: Cycle Lift Lift Mechanism Lift Belt & Safety Plate Manual Pump Arm Shoulder/Lap Belts & Extensions Floor Securement Belts Trans. Interlock Notes PLACE AN X TO INDICATE BODY DAMAGE 315 187 Attachment B Person Area Transportation System Post-Trip Inspection Form Date: Vehicle No. Mileage: No. of Lift Cycles: _______ Inspect and OK ADJUSTMENT NEEDED (AN) OR REPAIR NEEDED (RN) Use Note to clarify Problem (i.e. left rear turn signal) OK AN RN TIRES: Pressure Tread Wear Rim Notes OK AN RN FLUIDS (Low and/or Leaks): Oil Water Steering Windshield Transmission Notes OK AN RN SYSTEMS: Driver Fan Fan Switch Turn Signals Four Way Horn Dash Heat Floor Heat A/C Seat Belt Notes OK AN RN STEERING: Pull Play Vibration Notes OK AN RN LIGHTS OK AN RN ENGINE: Belts Hoses Radiator Transmission Notes OK AN RN BRAKES: Pull Play Vibration Noise Notes OK AN RN WHEELCHAIR LIFT: Access Door Hydraulic Fluid Leaks Electrical Controls Lift Operation Smooth Tie-Down Straps Manual Controls Notes OK AN RN BODY DAMAGE: Front Driver Rear Door Notes Place an X to indicate body damage . Exterior Interior Low Beam High Beam Notes Driver Signature ____________________ Reviewed by: ______________________ Date: ________ 316 188 317 189 318 190 319 191 APPENDIX M Bomb Threat Checklist Questions to Ask Caller: Caller’s Voice: 1. When is the bomb going to explode? _____Calm _____Nasal _____Angry _____Stutter 2. Where is it right now? _____Excited _____Lisp _____Slow _____Rasp 3. What does it look like? _____Rapid _____Deep _____Soft _____Ragged 4. What kind of bomb is it? _____Loud _____Clearing Throat _____Laughter _____Deep Breathing 5. What will cause it to explode? _____Crying _____Cracking Voice _____Normal _____Disguised 6. Did you (the caller) place the bomb? _____District _____Accent _____Slurred _____Familiar 7. Why? If voice is familiar, whom did it sound like? 8. What is your address? 9. What is your name? Background Sounds: _____Street noises _____Factory machinery Exact Wording of the Threat: _____Television _____Animal noises _____Voices _____Clear _____PA System _____Static _____Music _____Local _____House noises _____Long Distance _____Motor _____Booth _____Office Machinery _____Other Sex of Caller: M or F Race: Threat Language: Age: Length of Call: _____Well Spoken _____Incoherent (Educated) _____Taped Number at which call is received: _____Foul _____Message read _____Irrational by threat maker Time: Date: Report Call Immediately to: Remarks: Contact Number Contact Name or Title Contact Organization _______________________________________ Secondary Contact Info 320 AGENDA ABSTRACT Meeting Date: February 24, 2014 Agenda Title: Proposal to schedule our next Revaluation for 2021 Summary of Information: As required by General Statute 105-286, all counties in North Carolina conduct a revaluation of all real properties at least as often as every 8 years (octennial cycle). While this is the minimum requirement, many counties have, in the past, chosen to conduct revaluations more frequently, as allowed by General Statute 105-286(a)(3). Person County conducted its first shorter revaluation for 1989. After 1989, Person County continued to conduct 4 year revaluations through 2005. These shorter revaluations were necessary because of the following: 1. Rapid changes in the real estate market. Real estate values were increasing at a rate of 3-4% each year. Since all properties change value at different rates, revaluations are needed in a changing market to maintain equity. 2. To avoid equalization with Public Service Companies. Since Public Service Companies are valued annually, counties are required to maintain a sales ratio above 90% in order to fairly assess all properties equally. With properties changing more that 3% each year, it was very easy to drop below a 90% sales ratio if a shorter revaluation cycle was not followed. Our 2009 revaluation was delayed until 2013 due to economic uncertainties in the real estate market. Our next revaluation is currently scheduled for 2017. At this time, we are experiencing very little change in value, and it appears that this will continue for many more months. Since real estate values are basically stagnant (neither rising or declining), we should consider conducting our next revaluation at 8 years. By scheduling our next revaluation for 2021, we will: 1. Save the expenses of an extra revaluation cycle (approximate saving of $300,000). 2. Keep the current values until 2021. Unless the real estate market starts changing, the current values will remain accurate. 321 The tax office will continue to monitor the real estate market, and will alert the Board if the real estate market changes enough to indicate that a sooner revaluation is needed. If our sales ratio falls below 90% in either a 1st, 4th, or 7th year of the revaluation cycle, Equalization will be applied to lower the tax liability of all Public Service Companies. Recommended Action: Adopt the resolution to set Person County's next revaluation for 2021. Submitted By: Russell Jones, Tax Administrator 322 323 AGENDA ABSTRACT Meeting Date: Feb. 24, 2014 Agenda Title: Public Safety Communication System Summary of Information: In January, the BOC funded a feasibility study to determine the total cost for the public safety and broadband project. TSS Partners has conducted the feasibility study and will present the final results of their research. TSS Partners is also available to answer questions about the public safety communication system. Recommended Action: Provide feedback to TSS Partners on the feasibility study. Submitted By: Assistant County Manager, Sybil Tate 324 AGENDA ABSTRACT Meeting Date: Feb. 24, 2014 Agenda Title: Broadband Project Summary of Information: Lightleap or NCWireless was the recommended vendor to provide broadband service to the unserved areas of Person County. Lightleap will install its equipment on the towers that will be built as part of the public safety communication system. Lightleap will present information about providing service to the unserved areas of Person County and answer questions about the proposed broadband system. Recommended Action: Provide feedback to Lightleap about the broadband project. Submitted By: Assistant County Manager, Sybil Tate 325 AGENDA ABSTRACT Meeting Date: February 24, 2014 Agenda Title: Review of Board Appointed Boards and Commissions Summary of Information: At the Board’s January 6, 2014 meeting, two new commissions were created: the Youth Council and the Environmental Issues Advisory Committee. During the Board’s discussion, the manager was directed to review all of the Board appointed boards and commissions and determine whether there might be an opportunity to reduce the number of boards and commissions particularly if they are inactive. There are approximately 40 boards and commissions on the Clerk’s rosters. Those that do not appear to be active and could be considered for elimination include: • Mayo Lake Advisory Committee • Roxboro/Person County Human Relations Commission • E-911 Committee • Mentors Advisory Board • Roxboro-Person County Economic Development (this is not the EDC) • Solid Waste Advisory Committee The two newest commissions (Youth & Environment) require the Board to decide on the following: 1. appointment process 2. term limits? 3. frequency of meetings 4. charge for the work of the committees: -Youth Council: to involve and engage youth in local government activities and decision making, while training future community leaders. -Environmental Issues Advisory Committee: to protect air, soil, and water resources in Person County Recommended Action: Receive the information and decide on which commissions could be deactivated at this time. Further establish the Youth and Environmental Issues commissions and direct the Clerk to advertise as appropriate. Submitted By: Heidi York, County Manager 326 AGENDA ABSTRACT Meeting Date: February 24, 2014 Agenda Title: Boards and Committees Appointments Summary of Information: Attached are citizen applications for consideration for appointment received for current vacancies on county boards and committees. The highlighted boards denote a competitive board and are eligible for the informal interview process if the Board so desires. Please direct the Clerk to organize and inform the applicants of the informal interview date as set by the Board or consider waiving the process. I would ask the Board to nominate the applicants for appointment, if appropriate - Animal Services Advisory Committee Unspecified Term: Animal Protection Services President designated seat 1) Cheryl Peters (current President for APS) requests appointment Duties: Discuss and make recommendations regarding current issues pertaining to animal services and shelter issues - Board of Adjustment 3-Year Term: 1 position for an alternate Duties: Functions in judicial-like hearing and review of special zoning permit requests, special variance requests and appeals to interpretations of zoning administrator. See attached memo from the Planning Department requesting the Board to appoint an alternative member to the Board of Adjustment. - Home Health and Hospice Advisory Committee 3-Year Term: 1 position representing the hospital (Person Memorial Hospital) 1) Pamela West Williams (employee at PMH) requests appointment This position has been vacant since December 2012. Duties: Advise and cooperate with Person County Government in promoting comprehensive patient care to citizens of Person County who are in need of home health and hospice services. - Mayo Lake Advisory Committee 2-Year Term; 3 positions available 1) Charles Sever requests appointment *It was the consensus of the Board at its January 6, 2014 meeting to not make an appointment with the direction to staff to reevaluate the purpose of the Mayo Lake Advisory Committee as this committee has not met in some time. Duties: Members shall consist of residents of Mayo Lake or residents of the adjoining Progress Energy buffer zone or have an interest in property around Mayo Lake. The committee meets as needed. 327 - OPC Community Operations Center Advisory Board representing Person County Unexpired term to 6/30/15: 1 position available 1) Janet Sowers requests appointment Duties: Provide input related to the available resources for Mental Health, Developmental Disabilities and Substance Abuse Treatment Services for people of all ages to eliminate reduce or prevent the disabling effects of mental illness. This Board meets in Chapel Hill every second Monday of each month from 7:00 – 9:00 pm. - Planning Board 1 position available for a 3-Year Term and 1 position with an unexpired term to 6/30/15 1) Lynn Jones requests appointment Duties: Provides technical review of proposed development plans; advises Board of County Commissioners on planning and zoning matters; reviews and makes recommendations concerning major subdivision concept plans. See attached memo from the Planning Department requesting the Board to appoint two members to fill the current two vacancies or consider as an alternative to reduce the Planning Board to seven to five members. - Roxboro/Person County Human Relations Commission 3-Year Term; 4 positions available for county residents (all county seats are vacant) 1) Robert Bridges requests appointment *It was the consensus of the Board at its January 6, 2014 meeting to not make an appointment with the direction to staff to reevaluate the purpose of the commission as this commission has not met in a number of years. Duties: Actively promote amicable relations and mutual respect among all groups within the City of Roxboro and Person County, and discourage all manner and manifestation of discriminatory practices toward such groups, thus promoting the general welfare of this community. Recommended Action: Board nomination for appointment as deemed appropriate. Submitted By: Brenda B. Reaves, Clerk to the Board 328 329 330 331 332 333 334 335 336